Lithia Toyota of Billings

The BEST service department ever! Robert is our go to guy for all of our service needs. This is our 3rd Prius and always know things are taken care of thoroughly, professionally and f Robert is our go to guy for all of our service needs. This is our 3rd Prius and always know things are taken care of thoroughly, professionally and for a good value. Chuck is great always ready to provide a ride when the service team will have you car for a while. We have also worked with Jim and Tony in the service depart and they too are exceptional. Love our Prius, and would not trust it with any other folks. More

Best price available in MT for Rav4 XLE PRICE: After speaking to the Toyota dealerships in Helena, Billings, Bozeman, and Missoula, this was the best price I could find on my car (2017 Toyot PRICE: After speaking to the Toyota dealerships in Helena, Billings, Bozeman, and Missoula, this was the best price I could find on my car (2017 Toyota Rav4 XLE). They came in about $1,000 cheaper than the next closest (Helena). The dealership in Helena initially offered to meet or beat any price, but said they wouldn't be able to beat the price at Lithia in Billings. They even called me back to ask if I'd gone to the dealership & dealt with a "bait and switch" because they couldn't believe the dealership would honor the price I'd been quoted. SERVICE: I dealt with two different sales people (Dana & Britney), one for the offer/negotiation and the other for the financing/purchase. As I stated above, I spoke to several different dealerships & their sales departments. The dealerships in Billings & Helena both seemed more willing to discuss prices & options with me, and all of their employees I interacted with were friendly and helpful. When I was at the dealership purchasing the vehicle, they did everything possible to make the process go quickly. They knew that I had a 3 hour drive to get home & had the car pulled into the sales bay and some of the paperwork ready to go. Britney was extremely helpful going through features & answering questions about the car. I would highly recommend purchasing from here. Price was a consideration for me, and none of the other dealerships were willing to even match Lithia's price. They were very knowledgeable and took the time to answer all of my questions. Hopefully I don't have to buy another car for a while, but when the time comes they will be my first stop! More

Great service, great people I feel lucky to be a Toyota owner every time I get it serviced or parts replaced. This time I was there to have new speakers installed and I had the b I feel lucky to be a Toyota owner every time I get it serviced or parts replaced. This time I was there to have new speakers installed and I had the best of people working on my vehicle. From the great and kind employees I talked to on the phone to the nice woman outside of the service center who did some of my paperwork and lastly to inside the shop, it was all wonderful! I've had great luck at any Toyota dealership and service at any location in MT but while I live in Billings, this Toyota and its employees will be the people I trust the most. Thank you for all of your hard work! More

Great people! Everyone went out of the way to make this process a great experience! Very friendly and professional. I will definitely go back for my future vehicl Everyone went out of the way to make this process a great experience! Very friendly and professional. I will definitely go back for my future vehicles! Thank you guys so much! I love my Tundra!! More

Sales Person & Dealership met my high expectations. Both Jake and Patrick provided us with great service. We explain what we needed in order to make the deal work for us and they made it happen. This Both Jake and Patrick provided us with great service. We explain what we needed in order to make the deal work for us and they made it happen. This is our second new car purchase at the dealership and they made us feel appreciated. Great job! More

great job was not aware of the change in walk in service and didnt have an apointment but your people got me in in a timley maner and got the service done in ti was not aware of the change in walk in service and didnt have an apointment but your people got me in in a timley maner and got the service done in time for my meeting, I live out of town More

Very grateful for great service! Prompt helpful honest courteous. I really appreciated the service. The service people responded to my need and explained the issues. They are trustwor Prompt helpful honest courteous. I really appreciated the service. The service people responded to my need and explained the issues. They are trustworthy and responsible. More

Had a great experience Great salesman! Great dealership! I bought a Tundra from this same salesman and dealership before and I have had a great experience with the service d Great salesman! Great dealership! I bought a Tundra from this same salesman and dealership before and I have had a great experience with the service department for 10 years. More