Lithia Toyota of Billings

Friendly & Professional We had a very good car purchasing experience with Jerry today at Lithia Toyota in Billings. He was informative, helpful and understanding as we negot We had a very good car purchasing experience with Jerry today at Lithia Toyota in Billings. He was informative, helpful and understanding as we negotiated to a successful trade-in of our Highlander and purchase of a used Honda CRV-EX. Thank you all who worked with us to provide a personal, non-intimidating experience. We will recommend your dealership to others. More

Honest & Up front In the past, I have always dreaded working with a dealership. Jerry McKeen made my car buying experience smooth and easy. One of the most honest car s In the past, I have always dreaded working with a dealership. Jerry McKeen made my car buying experience smooth and easy. One of the most honest car salesman I have ever met! Left happy and content with the vehicle I wanted. More

Amazing! Clinton Shelton was amazing! He put in extra time to get us into a 2013 chevy impala. We had such bad luck everywhere else, he was absolutely amazing Clinton Shelton was amazing! He put in extra time to get us into a 2013 chevy impala. We had such bad luck everywhere else, he was absolutely amazing. We will definitely be back. More

Good customer service friendly people I always go to Lithia Toyota because they get me in and out fast for Noyle change and they know me and they know my vehicle in this service is above I always go to Lithia Toyota because they get me in and out fast for Noyle change and they know me and they know my vehicle in this service is above and beyond any service I've ever experienced More

Routine Maintenance Kevin was exceptional to work with. He was thorough and informative in what was required for the mileage on the vehicle and broke down the pricing ac Kevin was exceptional to work with. He was thorough and informative in what was required for the mileage on the vehicle and broke down the pricing accordingly. More

Rick Nickels, sales; Jhevon McMillan, Finance Manager Both of these folks were very professional and very helpful! Both spent a lot of time with us and were very friendly. Next time we are in the marke Both of these folks were very professional and very helpful! Both spent a lot of time with us and were very friendly. Next time we are in the market for a new Toyota we will be back!!! (This was our 5th Toyota and we have been driving them since 1998 - great cars!) More

Excellent as usual we will buy again! Painless purchase from sales thru finance, all involved were exceptional? We have purchased several vehicles here and are always treated fairly and pr Painless purchase from sales thru finance, all involved were exceptional? We have purchased several vehicles here and are always treated fairly and professionally. Lithia Toyota is our only stop for vehicle purchasing. More

Great Customer Service From the very first contact with Lithia service personnel to the final check out the impression given by all the service people was that your satisfac From the very first contact with Lithia service personnel to the final check out the impression given by all the service people was that your satisfaction as a customer is very important. More

LEASE TRADE UP TERRANCE, TRISTAN, AND JAKE WERE AWESOME TO WORK WITH. TERRANCE WAS VERY HELPFUL WITH CLOSING THE DEAL WITH OUR NEW VEHICLE, HE WAS WELL INFORMED ABO TERRANCE, TRISTAN, AND JAKE WERE AWESOME TO WORK WITH. TERRANCE WAS VERY HELPFUL WITH CLOSING THE DEAL WITH OUR NEW VEHICLE, HE WAS WELL INFORMED ABOUT THE VEHICLES HE IS SELLING, AND HE MADE A POINT TO GET TO KNOW US. TERRANCE MADE THE EXPERIENCE ACTUALLY RATHER FUN. TRISTAN MADE THE CLOSING EASY AND SIMPLE, AS WELL AS BEING FRIENDLY. JAKE WAS ALOT OF HELP WHEN I HAD TO CALL ABOUT SOME ISSUES WITH THE PAYOFF FROM MY OLD VEHICLE. HE WAS QUICK TO RESPOND AND HAD A GREAT ATTITUDE! More

Great and quick service I called an internet salesmanager, Brittany, on a Monday after checking out a vehicle on the website. She answered my questions and quickly suggested I called an internet salesmanager, Brittany, on a Monday after checking out a vehicle on the website. She answered my questions and quickly suggested some other SUV options after listening to what my interests were. She emailed me pictures and more information very quickly. And for a few days we corresponded back and forth via email and phone. By the end of the week I drove up to Billings, tested out the vehicle, went through the buying process and drove it home! She was great to work with and we love the vehicle. PS 4 days after our purchase, we did have a few concerns come up and upon calling Brittany she right away connected me to a service manager who was able to fit us in the schedule the next day. They took a look; no problems it turned out and then compensated my time with a free car wash and future oil change. Great customer service all around! More