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Lithia Toyota of Billings
Billings, MT
813 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 813 reviews
April 23, 2017
Brittany Pierce made this purchase as easy as possible. Brittany did the "leg" work and found the exact vehicle we were looking at to purchase. We were in and out in a couple of hours. She is very good at Brittany did the "leg" work and found the exact vehicle we were looking at to purchase. We were in and out in a couple of hours. She is very good at her job. More
by Grammy
April 21, 2017
Enjoyable experience My experience at Lithia was enjoyable. That is not something you expect to here in a review of a new vehicle purchase, at least I didn't expect it. My experience at Lithia was enjoyable. That is not something you expect to here in a review of a new vehicle purchase, at least I didn't expect it. The process was easy, well explained, and very professional. More
by Jeff Pickens
Employees Worked With
Jake Gruel
April 16, 2017
Service review ALWAYS!! Great friendly service. I've always had excellent service done right --The first time.!! :) Would love if they would change the name t ALWAYS!! Great friendly service. I've always had excellent service done right --The first time.!! :) Would love if they would change the name to MY name first and on mailers etc. It is MY car not my husbands!! ;) More
by Laurie
Employees Worked With
Other Employees :
All the folks I work with in service have been great!!
April 15, 2017
Excellent service Just took delivery on my first ever brand new vehicle. Lithia Toyota and salesman, Jerry McKeen, were both outstanding. Jerry patiently guided me su Just took delivery on my first ever brand new vehicle. Lithia Toyota and salesman, Jerry McKeen, were both outstanding. Jerry patiently guided me successfully thru what has been a 3 year project to find and select the perfect SUV. I met with him and with Mgr. Pat many, many times during that 3 year period and found them to be honest, knowledgeable, and supportive. I highly recommend Lithia Toyota of Billings, and especially Mr. Jerry McKeen, if you are looking to purchase a vehicle. More
by Traumamama
Employees Worked With
Jerry McKeen, Patrick O'Neill
April 15, 2017
Friendly & Professional We had a very good car purchasing experience with Jerry today at Lithia Toyota in Billings. He was informative, helpful and understanding as we negot We had a very good car purchasing experience with Jerry today at Lithia Toyota in Billings. He was informative, helpful and understanding as we negotiated to a successful trade-in of our Highlander and purchase of a used Honda CRV-EX. Thank you all who worked with us to provide a personal, non-intimidating experience. We will recommend your dealership to others. More
by Chili Tree
Employees Worked With
Clinton Shelton - Finance; Chawn Johnson - Sales, Jerry McKeen, Patrick O'Neill
April 13, 2017
Honest & Up front In the past, I have always dreaded working with a dealership. Jerry McKeen made my car buying experience smooth and easy. One of the most honest car s In the past, I have always dreaded working with a dealership. Jerry McKeen made my car buying experience smooth and easy. One of the most honest car salesman I have ever met! Left happy and content with the vehicle I wanted. More
by EastburnK95
Employees Worked With
Jerry McKeen
April 08, 2017
Amazing! Clinton Shelton was amazing! He put in extra time to get us into a 2013 chevy impala. We had such bad luck everywhere else, he was absolutely amazing Clinton Shelton was amazing! He put in extra time to get us into a 2013 chevy impala. We had such bad luck everywhere else, he was absolutely amazing. We will definitely be back. More
by Journey0221
April 07, 2017
Good customer service friendly people I always go to Lithia Toyota because they get me in and out fast for Noyle change and they know me and they know my vehicle in this service is above I always go to Lithia Toyota because they get me in and out fast for Noyle change and they know me and they know my vehicle in this service is above and beyond any service I've ever experienced More
by Billingshandyman
April 02, 2017
Routine Maintenance Kevin was exceptional to work with. He was thorough and informative in what was required for the mileage on the vehicle and broke down the pricing ac Kevin was exceptional to work with. He was thorough and informative in what was required for the mileage on the vehicle and broke down the pricing accordingly. More
by dnewton
Employees Worked With
Kevin, Kevin Smith, Kevin Good
March 30, 2017
Rick Nickels, sales; Jhevon McMillan, Finance Manager Both of these folks were very professional and very helpful! Both spent a lot of time with us and were very friendly. Next time we are in the marke Both of these folks were very professional and very helpful! Both spent a lot of time with us and were very friendly. Next time we are in the market for a new Toyota we will be back!!! (This was our 5th Toyota and we have been driving them since 1998 - great cars!) More
by Debby Kohler
