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Lithia Toyota of Billings
Billings, MT
809 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 809 reviews
May 06, 2017
Good experience Called, was able to set my appointment within my time frame, dropped it off, discussed the recall work, called when it was done, no waste of time Called, was able to set my appointment within my time frame, dropped it off, discussed the recall work, called when it was done, no waste of time More
by arff1
Employees Worked With
May 05, 2017
EXCELLENT I drove up to the door (no appt) and immediately right in to the shop. The work that needed doing was done & I went home happy. I drove up to the door (no appt) and immediately right in to the shop. The work that needed doing was done & I went home happy. More
by volunteer246
Employees Worked With
Taylor is the only name I know.
May 04, 2017
Great Experience from beginning to end. I purchased a used car here. I have not been on a car lot in over 20 years and did not know what to expect. Very professional, no pressure at all, j I purchased a used car here. I have not been on a car lot in over 20 years and did not know what to expect. Very professional, no pressure at all, just treated me as I would expect to be treated and I am in Sales. They aim to please here no matter what your Budget! More
by Happy in Billings
Employees Worked With
April 28, 2017
excellent customer service The salesman Jerry Mckeen spent nearly two hours with us explaining and then demonstrating my new cars features. Customer service above and beyond. The salesman Jerry Mckeen spent nearly two hours with us explaining and then demonstrating my new cars features. Customer service above and beyond. I drove 4 hrs to purchase from them and I'd do it again. More
by Pat Scott
Employees Worked With
Jerry McKeen, Jhevon McMillan
April 24, 2017
Great experience Jake was amazing. Dealt with two little boys under 5 for three days while we made a final decision. Was fun, friendly and knowledgeable. We love the T Jake was amazing. Dealt with two little boys under 5 for three days while we made a final decision. Was fun, friendly and knowledgeable. We love the Toyota family will continue doing all our business with them. More
by Heather4tier
Employees Worked With
Jake Gruel
April 24, 2017
Friendly and NO hassle!! Jerry McKean was a real friendly and honest car salesman. I highly recommend him when your in the market for a new vehicle. Jerry introduced me to his Jerry McKean was a real friendly and honest car salesman. I highly recommend him when your in the market for a new vehicle. Jerry introduced me to his Manager and their Finance person in a professional manner. Lithia Toyota in Billings, Mt. made my car buying experience hassle free! More
by Robsta32
Employees Worked With
Jerry McKeen, Jhevon McMillan, Patrick O'Neill
April 23, 2017
Brittany Pierce made this purchase as easy as possible. Brittany did the "leg" work and found the exact vehicle we were looking at to purchase. We were in and out in a couple of hours. She is very good at Brittany did the "leg" work and found the exact vehicle we were looking at to purchase. We were in and out in a couple of hours. She is very good at her job. More
by Grammy
April 21, 2017
Enjoyable experience My experience at Lithia was enjoyable. That is not something you expect to here in a review of a new vehicle purchase, at least I didn't expect it. My experience at Lithia was enjoyable. That is not something you expect to here in a review of a new vehicle purchase, at least I didn't expect it. The process was easy, well explained, and very professional. More
by Jeff Pickens
Employees Worked With
Jake Gruel
April 16, 2017
Service review ALWAYS!! Great friendly service. I've always had excellent service done right --The first time.!! :) Would love if they would change the name t ALWAYS!! Great friendly service. I've always had excellent service done right --The first time.!! :) Would love if they would change the name to MY name first and on mailers etc. It is MY car not my husbands!! ;) More
by Laurie
Employees Worked With
Other Employees :
All the folks I work with in service have been great!!
April 15, 2017
Excellent service Just took delivery on my first ever brand new vehicle. Lithia Toyota and salesman, Jerry McKeen, were both outstanding. Jerry patiently guided me su Just took delivery on my first ever brand new vehicle. Lithia Toyota and salesman, Jerry McKeen, were both outstanding. Jerry patiently guided me successfully thru what has been a 3 year project to find and select the perfect SUV. I met with him and with Mgr. Pat many, many times during that 3 year period and found them to be honest, knowledgeable, and supportive. I highly recommend Lithia Toyota of Billings, and especially Mr. Jerry McKeen, if you are looking to purchase a vehicle. More
by Traumamama
Employees Worked With
Jerry McKeen, Patrick O'Neill
