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Lithia Toyota of Billings

Billings, MT

4.6
813 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1532 Grand Ave

Billings, MT

59102

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Showing 813 reviews

May 18, 2017

Listed as available but sold at dealership I found a 2017 Toyota Sienna limited on the Lithia Toyota website. I "chatted" with someone through the website that told me the vehicle was on the More

by Lch
Recommend Dealer
No
Employees Worked With
Dana Warner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Gruel
May 16, 2017

Pleasant people, nice place Quick response when phoned to set up an appointment, clean service, gentlemen and lady with manners, and a truly nice place to stop for vehicle servic More

by Earl Beck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Jim Harmon
May 18, 2017 -

Lithia Toyota of Billings responded

Earl, thank you for your kind review and compliments to our team! We appreciate you choosing Lithia Toyota of Billings.

May 11, 2017

Great! Jerry was great to work with and the buying experience was positive! Jerry spent time and was patient explaining the features of the car and let us t More

by cars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton in the finance department was awesome as well!, Jerry McKeen
May 12, 2017 -

Lithia Toyota of Billings responded

Thank you for the excellent feedback and for choosing Lithia Toyota of Billings!

May 08, 2017

Simple and to the point We did not need to waste the day with this dealership. The car was ready quickly clean, road worthy, with paperwork complete. The salesman reviewed th More

by Happywyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Everett, Tristan Tiller
May 08, 2017 -

Lithia Toyota of Billings responded

A smooth and simple sales process is exactly what we aim to do! We hope you are enjoying your brand new ride.

May 06, 2017

Good experience Called, was able to set my appointment within my time frame, dropped it off, discussed the recall work, called when it was done, no waste of time More

by arff1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2017 -

Lithia Toyota of Billings responded

Thank you for the positive feedback, we look forward to working with you again!

May 05, 2017

EXCELLENT I drove up to the door (no appt) and immediately right in to the shop. The work that needed doing was done & I went home happy. More

by volunteer246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor is the only name I know.
May 08, 2017 -

Lithia Toyota of Billings responded

This is EXACTLY what we love to hear! We hope to see you back in for service next time.

May 04, 2017

Great Experience from beginning to end. I purchased a used car here. I have not been on a car lot in over 20 years and did not know what to expect. Very professional, no pressure at all, j More

by Happy in Billings
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nickels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Lithia Toyota of Billings responded

Thank you for taking the time to leave a review Richard, we are so happy to hear that you had the best buying experience here at Lithia Toyota of Billings. We look forward to working with you again soon!

April 28, 2017

excellent customer service The salesman Jerry Mckeen spent nearly two hours with us explaining and then demonstrating my new cars features. Customer service above and beyond. More

by Pat Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry McKeen, Jhevon McMillan
May 03, 2017 -

Lithia Toyota of Billings responded

Thank you for your review Pat, we always strive to provide the best customer service possible! We hope you are enjoying your new car.

April 24, 2017

Great experience Jake was amazing. Dealt with two little boys under 5 for three days while we made a final decision. Was fun, friendly and knowledgeable. We love the T More

by Heather4tier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Gruel
Apr 25, 2017 -

Lithia Toyota of Billings responded

Thank you for your review Heather, we pride ourselves in making your buying process as stress free as possible! We hope you are enjoying your new ride.

April 24, 2017

Friendly and NO hassle!! Jerry McKean was a real friendly and honest car salesman. I highly recommend him when your in the market for a new vehicle. Jerry introduced me to his More

by Robsta32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McKeen, Jhevon McMillan, Patrick O'Neill
Apr 25, 2017 -

Lithia Toyota of Billings responded

Thank you for your great review, we agree that Jerry is pretty awesome! We hope you are enjoying your new car.

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