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Lithia Toyota of Billings
Billings, MT
813 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 813 reviews
July 22, 2017
Consistent customer service We started using Lithia Toyota of Billings when we were staying for extended periods of time in Montana and needed our 2013 Prius serviced. All emplo We started using Lithia Toyota of Billings when we were staying for extended periods of time in Montana and needed our 2013 Prius serviced. All employees were courteous and work was done in a timely manner. Once we decided to move permanently to Montana we decided we needed an all wheel drive vehicle. We started our search on line and then met in person with Brittany Pierce. What a treasure we found! She loves cars, is car knowledgeable, and will spend the time needed to answer all questions. And, if she didn't know the answer she would find the answer. We were never rushed or pressured. On the day we took ownership of our Highlander Hybrid, Brittany took us through a trial run and opened the door for future visits as we start learning all the bells and whistles. She will even take care of scheduling our future service visits for us. For such a young salesperson, Brittany is very car knowledgeable, friendly, and available for contact. Brittany doesn't consider the job completed once her buyers take ownership. She is still there to support us. It was our lucky day when she took us under her salesperson wings and helped us make the right purchase for us. More
by Bill and Kaye
July 17, 2017
Beware of a dealer that has to remove prices on vehciles I would like to warn consumers regarding sales at Lithia Toyota Billings. A dealership that has to remove prices from their vehicles as well as off o I would like to warn consumers regarding sales at Lithia Toyota Billings. A dealership that has to remove prices from their vehicles as well as off of the internet should be looked at as a dealership that is trying to conceal something from consumers. Then to call it a sale in the hopes of luring people in with the appearance of a sale is why car dealerships have earned the poor reputation that they now enjoy. More
by Mac8189
Employees Worked With
July 13, 2017
Bought an Avalon Hybrid great sales experience extremely good price very competitive. The experience was great extremely satisfied. Overall very happy Norm was great and great sales experience extremely good price very competitive. The experience was great extremely satisfied. Overall very happy Norm was great and made the process easy. More
by Rayjon
Employees Worked With
July 12, 2017
Great service each and every time. Lithia took care of the recall on the bumper of our Tundera. Amazing service each time we visit. Service told us 4 hours and they finished 20 minute Lithia took care of the recall on the bumper of our Tundera. Amazing service each time we visit. Service told us 4 hours and they finished 20 minutes early. Thanks guys. More
by Garyc
Employees Worked With
July 11, 2017
No BS I was referred by the owner of the towing company that towed my car. Was assigned to Brittany Pierce. She was personable, direct, real, with no BS. I I was referred by the owner of the towing company that towed my car. Was assigned to Brittany Pierce. She was personable, direct, real, with no BS. I received a great deal on a new Prius they had in stock. Was impressed by the whole experience. Would highly recommend Brittany & this dealership. More
by Nelson
Employees Worked With
July 10, 2017
Fair dealing, good price They offered me a good price on trade and an excellent price on a new vehicle. Carl was very patient and allowed me to drive several vehicles before They offered me a good price on trade and an excellent price on a new vehicle. Carl was very patient and allowed me to drive several vehicles before I chose the right one for me. More
by Sara
July 08, 2017
Outstanding from start to finish Really enjoyed the entire experience. Terrance was outstanding to work with. Also a pleasure to meet his supervisor and parts manager. Car was detaile Really enjoyed the entire experience. Terrance was outstanding to work with. Also a pleasure to meet his supervisor and parts manager. Car was detailed nicely. More
by Frank
July 07, 2017
Great! Bought 3 cars from Lithia Toyota so far!! Great to work with and took care of any problems we had with buying the new car!! Bought 3 cars from Lithia Toyota so far!! Great to work with and took care of any problems we had with buying the new car!! More
by Love my Toyota:)
July 06, 2017
Worst haggle experience ever!!!! Use caution!!!! Worst haggling I've ever experienced! Go anywhere else, and cut out the bull$@!% these guys try to feed you. I've never dealt with such manipulation f Worst haggling I've ever experienced! Go anywhere else, and cut out the bull$@!% these guys try to feed you. I've never dealt with such manipulation from a car dealership! Make sure you read the fine print, and do your homework before signing! Thankfully we did and walked out of a manipulative situation. Once they knew we caught on, that's when miraculously the numbers begin to change. Don't forget to read their Facebook reviews! Never again will we even attempt to shop at Lithia Toyota! Dishonest financial management! Be cautious!!! Shop around! There were plenty of other car dealerships in Billings that offered more for our trade-in, and had better deals all around! More
by Amber
Employees Worked With
July 02, 2017
I might be back The finance guy got all pissy when I wouldn't buy his extra warranty, when a customer says no that's no reason to pout and get pissy. The dealership The finance guy got all pissy when I wouldn't buy his extra warranty, when a customer says no that's no reason to pout and get pissy. The dealership was really pretty cool and Chawn was awesome the only thing that tainted my buying experience was the finance guy Tristan. More
by 100#gorillainabananahamock
