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Lithia Toyota of Billings

Billings, MT

4.6
809 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1532 Grand Ave

Billings, MT

59102

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Showing 809 reviews

July 11, 2017

No BS I was referred by the owner of the towing company that towed my car. Was assigned to Brittany Pierce. She was personable, direct, real, with no BS. I More

by Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2017 -

Lithia Toyota of Billings responded

Thank you for taking the time to leave us a review, we are so happy to hear that Brittany was able to help you get into a new Prius!

July 10, 2017

Fair dealing, good price They offered me a good price on trade and an excellent price on a new vehicle. Carl was very patient and allowed me to drive several vehicles before More

by Sara
Recommend Dealer
Yes
Employees Worked With
Carl Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Tiller
Jul 10, 2017 -

Lithia Toyota of Billings responded

Thank you for this review, Sara! We are glad to hear that Carl was able to help you find the perfect new car for you.

July 08, 2017

Outstanding from start to finish Really enjoyed the entire experience. Terrance was outstanding to work with. Also a pleasure to meet his supervisor and parts manager. Car was detaile More

by Frank
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Brake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Tiller
Jul 10, 2017 -

Lithia Toyota of Billings responded

Thank you for providing us with this great review, we love hearing about the great customer service that was provided!

July 07, 2017

Great! Bought 3 cars from Lithia Toyota so far!! Great to work with and took care of any problems we had with buying the new car!! More

by Love my Toyota:)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Deschane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wells, Jhevon McMillan, Tristan Tiller
Jul 10, 2017 -

Lithia Toyota of Billings responded

Thank you for being such a loyal customer! We are happy to hear that everything went smoothly when buying your new vehicle.

July 06, 2017

Worst haggle experience ever!!!! Use caution!!!! Worst haggling I've ever experienced! Go anywhere else, and cut out the bull$@!% these guys try to feed you. I've never dealt with such manipulation f More

by Amber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Owenby
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2017

I might be back The finance guy got all pissy when I wouldn't buy his extra warranty, when a customer says no that's no reason to pout and get pissy. The dealership More

by 100#gorillainabananahamock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Tiller
June 28, 2017

Outstanding and Comfortable Experience Brttany was AMAZING. Buying a vehicle can be nerve wracking. She was totally on top of all the details, kept me informed and quickly answered all my More

by HEIDI A HAYWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhevon McMillan, Patrick O'Neill
Jun 30, 2017 -

Lithia Toyota of Billings responded

Thank you for this review and for being such a loyal customer, Heidi! We are so glad to hear that Brittany made your buying experience more pleasurable.

June 24, 2017

As always, wonderful! Everyone is always friendly, and extremely helpful! The service is great and the people are amazing! I would recommend Lithia Toyota in Billings Mo More

by Darcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Harmon
Jun 26, 2017 -

Lithia Toyota of Billings responded

Thank you for providing us with this great review, we are very happy to hear that Jim and Robert were able to give you great customer service!

June 18, 2017

Great service I called and made an appointment for 9 am the next day. The truck was ready and waiting to inspect and take for a test drive. Jake Gruel really went More

by Snow_and_dirt
Recommend Dealer
Yes
Employees Worked With
Clinton Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Gruel
Jun 19, 2017 -

Lithia Toyota of Billings responded

Thank you for providing us with this great feedback about your buying experience! We are happy that Jake was able to help you out and find you the perfect truck. Enjoy!

June 16, 2017

Great Service Very accomodating Always get excellent Service and really appreciate your taxi service so time isn't wasted waiting for vehicle. Always a pleasant experience Thanks Guy More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Harmon
Jun 19, 2017 -

Lithia Toyota of Billings responded

Thank you for choosing Lithia Toyota of Billings! We are so glad to hear that you had the best experience at our service department. See you next time!

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