Lithia Toyota of Billings

Exceptional customer service! In an emergency situation, we decided to buy a new vehicle instead of waiting for a new engine! Jeff Cavazos, assistant service manager, was especial In an emergency situation, we decided to buy a new vehicle instead of waiting for a new engine! Jeff Cavazos, assistant service manager, was especially helpful and competent. His good judgment, attention, and persuasive efforts with the insurance company all helped us reach a good outcome. Also the top mechanic was able to diagnose the problem that was not even picked up by the computer checks and could have left us stranded in Eastern Montana. Norm Everett was extremely helpful in expediting our purchase of a 2017 Camry and getting us on our way home to Wisconsin. P.S. We read the "Terms of Use" below and do NOT agree with all of the legalese, but had to check the box in order to submit the review. More

Purchase of new vehicle - Toyota Rav We worked with James De La Torre. He was very helpful and knowledgeable. He took us for two test drives and gave us a good overview of all the opt We worked with James De La Torre. He was very helpful and knowledgeable. He took us for two test drives and gave us a good overview of all the options on the car. More

Respectful and kind This was our second experience with Terance and Clinton.....they went above and beyond to make sure we got the best deal possible on our 2017 Toy This was our second experience with Terance and Clinton.....they went above and beyond to make sure we got the best deal possible on our 2017 Toyota Sequoia!! Thank you Lithia Toyota of Billings and a special thanks to Terance and Clinton!!! More

Exceptional customer service I was very impressed with Brittany's customer service and how knowledgeable she was with the vehicle I was purchasing. She throughly answered all my q I was very impressed with Brittany's customer service and how knowledgeable she was with the vehicle I was purchasing. She throughly answered all my questions and was so kind and patient. She is an exceptional employee and made the process quick and smooth. I appreciate her hard work to ensure my experience was the highest quality possible. More

Great Experience I was very apprehensive about going into a dealership to trade in my vehicle for a newer car. I had had a previous poor experience in which I felt I w I was very apprehensive about going into a dealership to trade in my vehicle for a newer car. I had had a previous poor experience in which I felt I was not taken seriously and was thinking that my experience with Lithia wouldn't be any different. I was able to work with Brittany at Lithia and she completely changed my view. I gave her the numbers of my budget and what I could work with. She met my pessimism with confidence and knew she could get me into a car I loved at a price I could afford and not be upside down in debt. She made it happen! I could not be more happier with my experience and she has gained a life long customer. I am in love with my car and had a great experience! More

Years of premium service Thanks to Kevin, Jim, Craig, Paul, Mike, Bonnie, and Ryan for years of excellent premium service of many of our Toyota vehicles. Every time we have se Thanks to Kevin, Jim, Craig, Paul, Mike, Bonnie, and Ryan for years of excellent premium service of many of our Toyota vehicles. Every time we have service we are treated and greeted like family when we arrive at the door. Thanks for all that you do and have done for our family to keep our rigs running safely and smoothly. You are our Team Toyota!! The Bentons Red Lodge More

easiest car purchase ever! We enjoyed the whole experience, very professional. Terrance was very informative on every aspect of our deal. We will definitely recommend others to We enjoyed the whole experience, very professional. Terrance was very informative on every aspect of our deal. We will definitely recommend others to go to this dealership. We will be back for future purchases. More

Salesman He was outstanding. Rich Nickels gave us a thorough orientation of our car. This included exterior and interior of our new Highlander. Then he pro He was outstanding. Rich Nickels gave us a thorough orientation of our car. This included exterior and interior of our new Highlander. Then he proceeded to orient us on usage of gps and Bluetooth. . More

Great service upfront honesty. Chris our salesman was great. We came in just looking to do a test drive to see if I liked how the Tacoma handled. He answered our questions. Very per Chris our salesman was great. We came in just looking to do a test drive to see if I liked how the Tacoma handled. He answered our questions. Very personable and professional and genuine. More

45m service appointment My service was finished ahead of time. The work was excellent as usual. everyone involved was professional. I will always have my vehicles service at My service was finished ahead of time. The work was excellent as usual. everyone involved was professional. I will always have my vehicles service at Lithia Toyota. Thanks to everyone. More