Lithia Toyota of Billings

Great Experience I was very apprehensive about going into a dealership to trade in my vehicle for a newer car. I had had a previous poor experience in which I felt I w I was very apprehensive about going into a dealership to trade in my vehicle for a newer car. I had had a previous poor experience in which I felt I was not taken seriously and was thinking that my experience with Lithia wouldn't be any different. I was able to work with Brittany at Lithia and she completely changed my view. I gave her the numbers of my budget and what I could work with. She met my pessimism with confidence and knew she could get me into a car I loved at a price I could afford and not be upside down in debt. She made it happen! I could not be more happier with my experience and she has gained a life long customer. I am in love with my car and had a great experience! More

Years of premium service Thanks to Kevin, Jim, Craig, Paul, Mike, Bonnie, and Ryan for years of excellent premium service of many of our Toyota vehicles. Every time we have se Thanks to Kevin, Jim, Craig, Paul, Mike, Bonnie, and Ryan for years of excellent premium service of many of our Toyota vehicles. Every time we have service we are treated and greeted like family when we arrive at the door. Thanks for all that you do and have done for our family to keep our rigs running safely and smoothly. You are our Team Toyota!! The Bentons Red Lodge More

easiest car purchase ever! We enjoyed the whole experience, very professional. Terrance was very informative on every aspect of our deal. We will definitely recommend others to We enjoyed the whole experience, very professional. Terrance was very informative on every aspect of our deal. We will definitely recommend others to go to this dealership. We will be back for future purchases. More

Salesman He was outstanding. Rich Nickels gave us a thorough orientation of our car. This included exterior and interior of our new Highlander. Then he pro He was outstanding. Rich Nickels gave us a thorough orientation of our car. This included exterior and interior of our new Highlander. Then he proceeded to orient us on usage of gps and Bluetooth. . More

Great service upfront honesty. Chris our salesman was great. We came in just looking to do a test drive to see if I liked how the Tacoma handled. He answered our questions. Very per Chris our salesman was great. We came in just looking to do a test drive to see if I liked how the Tacoma handled. He answered our questions. Very personable and professional and genuine. More

45m service appointment My service was finished ahead of time. The work was excellent as usual. everyone involved was professional. I will always have my vehicles service at My service was finished ahead of time. The work was excellent as usual. everyone involved was professional. I will always have my vehicles service at Lithia Toyota. Thanks to everyone. More

Consistent customer service We started using Lithia Toyota of Billings when we were staying for extended periods of time in Montana and needed our 2013 Prius serviced. All emplo We started using Lithia Toyota of Billings when we were staying for extended periods of time in Montana and needed our 2013 Prius serviced. All employees were courteous and work was done in a timely manner. Once we decided to move permanently to Montana we decided we needed an all wheel drive vehicle. We started our search on line and then met in person with Brittany Pierce. What a treasure we found! She loves cars, is car knowledgeable, and will spend the time needed to answer all questions. And, if she didn't know the answer she would find the answer. We were never rushed or pressured. On the day we took ownership of our Highlander Hybrid, Brittany took us through a trial run and opened the door for future visits as we start learning all the bells and whistles. She will even take care of scheduling our future service visits for us. For such a young salesperson, Brittany is very car knowledgeable, friendly, and available for contact. Brittany doesn't consider the job completed once her buyers take ownership. She is still there to support us. It was our lucky day when she took us under her salesperson wings and helped us make the right purchase for us. More

Bought an Avalon Hybrid great sales experience extremely good price very competitive. The experience was great extremely satisfied. Overall very happy Norm was great and great sales experience extremely good price very competitive. The experience was great extremely satisfied. Overall very happy Norm was great and made the process easy. More

Great service each and every time. Lithia took care of the recall on the bumper of our Tundera. Amazing service each time we visit. Service told us 4 hours and they finished 20 minute Lithia took care of the recall on the bumper of our Tundera. Amazing service each time we visit. Service told us 4 hours and they finished 20 minutes early. Thanks guys. More