Lithia Toyota of Billings

No pressure sales, personalized service I'm impressed with the community feel of Lithia Toyota, and that they know me by name every time I come in. I have appreciated the value I have receiv I'm impressed with the community feel of Lithia Toyota, and that they know me by name every time I come in. I have appreciated the value I have received in the vehicles I leased or purchased for the price. I also am grateful for the stellar service and extra value I receive from their service. I appreciate the Courtesy Van as well. Jim Harmon is exceptional! More

vehicle purchase made the process easy, honest, patient. Best experience ever buying a car. Not pushy! sales person was amazing, finance was easy, got a great vehicl made the process easy, honest, patient. Best experience ever buying a car. Not pushy! sales person was amazing, finance was easy, got a great vehicle More

Amazing!! Will definitely buy from them again! Clinton Shelton was phenomenal! We were looking at a lower cost vehicle and he treated us like we were buying the highest priced vehicle on the lot. H Clinton Shelton was phenomenal! We were looking at a lower cost vehicle and he treated us like we were buying the highest priced vehicle on the lot. He was very attentive and never pushy. We had the opportunity to buy a similar vehicle at two other dealerships for slightly less money, but Clinton won the sale because we truly felt he would stand by the purchase. (MAN AM I GLAD WE LISTENED TO OUR GUT!) This is where it gets really good.... after minimal negotiations, (they showed transparency and honesty about what they needed) we landed on an "as is" price with no conditions. As he pulled the car out of detail, Clinton noticed a tail light was out and asked if I would bring it back in the next week to change that out. It was almost 8pm on a Saturday at this point so they were down to minimal staff. Monday morning I sent him a message about the tail light, and a tire sensor service warning I had noticed on the way home. He messaged me back within a few hours and said I was set up with service and just to bring it in. It was so easy. While they were fixing the tail light it was discovered there was a wiring issue, they took care of it AT NO COST to me and did it with a smile. The tire sensor ended up needing to be replaced, that to was replaced FREE OF CHARGE. I would have thought it would stop there, but it didn't. They got me a new key fob and programmed it for me as well. I am over the moon with my experience and I HIGHLY recommend them to anyone looking for a new vehicle. They treated me like family. That isn't something you see every day anymore, especially in used car sales. More

ease working with Mr. Brake was through and answered all questions. detailed features of the vehicle. this is the 4th Toyota i have purchased at at Toyota Billings Mr. Brake was through and answered all questions. detailed features of the vehicle. this is the 4th Toyota i have purchased at at Toyota Billings More

Great service James was easy to work with and was able to pick out a car that suits me. Having something with warranty was important to me and James found me somet James was easy to work with and was able to pick out a car that suits me. Having something with warranty was important to me and James found me something that still has factory warranty and is certified. More

Highly Recommended I initially had a few issues buying my new Tundra, but the whole team stepped up to make sure I was happy with my purchase. I initially had a few issues buying my new Tundra, but the whole team stepped up to make sure I was happy with my purchase. More

Service needs The wife took her Prius in for oil change. I met her there and I had received a coupon for a really good buy on wiper blades for my Tundra. They inst The wife took her Prius in for oil change. I met her there and I had received a coupon for a really good buy on wiper blades for my Tundra. They installed the new blades without an appointment. Greatly appreciated this. More

35,000 mi checkup Lithia Toyota dealership usually has service openings at convenient times, including Saturdays. They seem to do a thorough checkup for common problems Lithia Toyota dealership usually has service openings at convenient times, including Saturdays. They seem to do a thorough checkup for common problems. Their service area and waiting room are clean. We continue to take our vehicles there for service. More

My new 2018 Rav4 Unsure of my next steps of the leasing process, I came in a few Saturdays ago, met with Jake (who had previously leased me my last Rav) and had a wond Unsure of my next steps of the leasing process, I came in a few Saturdays ago, met with Jake (who had previously leased me my last Rav) and had a wonderful experience. His experience with Toyota has increased his knowledge and I was comforted in knowing I will be satisfied with this lease as well. Thank you, Jake (who also has a great sense of humor) for all your help as well as able to answer (or have answered) any questions I had regarding my new lease! More