Lithia Toyota of Billings

Great experience This dealership met our needs 100%. When we finally decided on the year, the color and the features. The salesman went full steam ahead to get the tr This dealership met our needs 100%. When we finally decided on the year, the color and the features. The salesman went full steam ahead to get the truck we wanted. This dealership found the exact truck for the exact price we wanted to pay. The salesman was polite and respectful without pressure!. A great truck buying experience and recommend this dealership without any hesitation. More

Great salesperson Most of the sale was completed online. Brittany was helpful and knowledgeable. Our negotiation was straight forward and painless. When I arrived at Most of the sale was completed online. Brittany was helpful and knowledgeable. Our negotiation was straight forward and painless. When I arrived at the dealership my truck was ready to go and Brittany took the time to answer questions and train me on the technological features. My only negative comment is about the finance person pushing the extended warranty. No means no. More

Great purchase The sales Team were great. No pressure, finance guy was a huge help in deciding additional warranty. We bought a 2nd car from them to. The sales Team were great. No pressure, finance guy was a huge help in deciding additional warranty. We bought a 2nd car from them to. More

Great Car Person, Back office slow Sales Person was helpful. When she did not have an answer to a question we had she found the answer. Back office paper work slow. Sales Person was helpful. When she did not have an answer to a question we had she found the answer. Back office paper work slow. More

Great service My husband and I purchased a pickup this week. Everyone was extremely helpful and tried to expedite all interactions. The vehicle is in perfect condi My husband and I purchased a pickup this week. Everyone was extremely helpful and tried to expedite all interactions. The vehicle is in perfect condition and we are very pleased. More

Excellent customer service Jim and Robert is who I primarily deal with and they always are friendly and professional. They ensure I am happy with the work done. Everyone else i Jim and Robert is who I primarily deal with and they always are friendly and professional. They ensure I am happy with the work done. Everyone else is always friendly and provide quality work More

No pressure sales, personalized service I'm impressed with the community feel of Lithia Toyota, and that they know me by name every time I come in. I have appreciated the value I have receiv I'm impressed with the community feel of Lithia Toyota, and that they know me by name every time I come in. I have appreciated the value I have received in the vehicles I leased or purchased for the price. I also am grateful for the stellar service and extra value I receive from their service. I appreciate the Courtesy Van as well. Jim Harmon is exceptional! More

vehicle purchase made the process easy, honest, patient. Best experience ever buying a car. Not pushy! sales person was amazing, finance was easy, got a great vehicl made the process easy, honest, patient. Best experience ever buying a car. Not pushy! sales person was amazing, finance was easy, got a great vehicle More

Amazing!! Will definitely buy from them again! Clinton Shelton was phenomenal! We were looking at a lower cost vehicle and he treated us like we were buying the highest priced vehicle on the lot. H Clinton Shelton was phenomenal! We were looking at a lower cost vehicle and he treated us like we were buying the highest priced vehicle on the lot. He was very attentive and never pushy. We had the opportunity to buy a similar vehicle at two other dealerships for slightly less money, but Clinton won the sale because we truly felt he would stand by the purchase. (MAN AM I GLAD WE LISTENED TO OUR GUT!) This is where it gets really good.... after minimal negotiations, (they showed transparency and honesty about what they needed) we landed on an "as is" price with no conditions. As he pulled the car out of detail, Clinton noticed a tail light was out and asked if I would bring it back in the next week to change that out. It was almost 8pm on a Saturday at this point so they were down to minimal staff. Monday morning I sent him a message about the tail light, and a tire sensor service warning I had noticed on the way home. He messaged me back within a few hours and said I was set up with service and just to bring it in. It was so easy. While they were fixing the tail light it was discovered there was a wiring issue, they took care of it AT NO COST to me and did it with a smile. The tire sensor ended up needing to be replaced, that to was replaced FREE OF CHARGE. I would have thought it would stop there, but it didn't. They got me a new key fob and programmed it for me as well. I am over the moon with my experience and I HIGHLY recommend them to anyone looking for a new vehicle. They treated me like family. That isn't something you see every day anymore, especially in used car sales. More