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Lithia Toyota of Billings

Billings, MT

4.6
813 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1532 Grand Ave

Billings, MT

59102

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Showing 813 reviews

December 23, 2017

always helpful fit u in schedule even in short notice DON SPECK has sold us several vans and truck over past few years no hassle sales goes to bat with manager we always get our price we feel fair trade More

by tundra man 1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick O'Neill, Tristan Tiller
Dec 26, 2017 -

Lithia Toyota of Billings responded

Thank you for the review! We're always happy to help and love hearing when customers have great service and sales experiences time and time again. Hope to see you again!

December 21, 2017

Fantastic Service, Treated Like Family I really appreciate being recognized and treated like I'm important to the dealership. Robert is always friendly and helpful. He's taken time to under More

by PaulM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2017 -

Lithia Toyota of Billings responded

Hi, Paul! We value our customers, so we're glad to see your feedback! We think is Robert is pretty great, too, and we'll be sure to pass along your feedback. Thank you for the review!

December 18, 2017

Great experience We had a great experience purchasing our new mini van. Chris Wells arranged to get us exactly what we wanted and was thorough in helping us get to kno More

by CH406
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhevon McMillan, Chris Wells
Dec 20, 2017 -

Lithia Toyota of Billings responded

Thank you! We're glad to hear your experience was great! We think Chris is so helpful, too. Let us know if you need anything else!

December 16, 2017

Service department The service department is always helpful! They care and go above and beyond to help! I appreciate that they greet everyone with a smile and assist More

by cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
Dec 18, 2017 -

Lithia Toyota of Billings responded

Thank you for taking time to leave us a review​!​ We are so glad we were able to exceed your expectations at Lithia Toyota of Billings. If there's anything else we can help you with, please feel free to stop by or call us anytime.

December 14, 2017

Great experience This dealership met our needs 100%. When we finally decided on the year, the color and the features. The salesman went full steam ahead to get the tr More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wheeler, Patrick O'Neill, Tristan Tiller
Dec 15, 2017 -

Lithia Toyota of Billings responded

Thank you so much, Ernie! We're happy to help and love hearing when customers have a great experience with us. If you need anything else, please let us know!

December 11, 2017

Great salesperson Most of the sale was completed online. Brittany was helpful and knowledgeable. Our negotiation was straight forward and painless. When I arrived at More

by JoeSchmoe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2017 -

Lithia Toyota of Billings responded

We're happy to hear Brittany was so helpful! If you need anything else, please let us know. We appreciate your feedback!

December 11, 2017

Great Car Person, Back office slow Sales Person was helpful. When she did not have an answer to a question we had she found the answer. Back office paper work slow. More

by carbuyermt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Paulsen Salesperson
Dec 11, 2017 -

Lithia Toyota of Billings responded

Thank you for your feedback. We're happy to help and appreciate your comments.

December 11, 2017

Great purchase The sales Team were great. No pressure, finance guy was a huge help in deciding additional warranty. We bought a 2nd car from them to. More

by JOECUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Brake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2017 -

Lithia Toyota of Billings responded

Thank you! We're glad you had a great experience at Lithia Toyota of Billings!

December 09, 2017

Great service My husband and I purchased a pickup this week. Everyone was extremely helpful and tried to expedite all interactions. The vehicle is in perfect condi More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhevon McMillan
Dec 11, 2017 -

Lithia Toyota of Billings responded

Thanks, Kathy! We're always happy to help and love hearing when customers have such a great experience! Let us know if you need anything else.

December 08, 2017

Excellent customer service Jim and Robert is who I primarily deal with and they always are friendly and professional. They ensure I am happy with the work done. Everyone else i More

by Lgurchiek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Harmon always excellent
Dec 08, 2017 -

Lithia Toyota of Billings responded

Thank you for the stellar review! We're glad to hear Jim and Robert are so professional and friendly. Please reach out if you need anything else!

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