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Lithia Toyota of Billings

Billings, MT

4.6
813 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1532 Grand Ave

Billings, MT

59102

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Showing 813 reviews

January 14, 2018

Salesman was very nice as was store manager. Pleasant staff- nice facility. Willing to work with us on price. I would recommend this dealership and this salesman to a friend. For car dealershi More

by MontanaOriole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Lithia Toyota of Billings responded

We're happy to hear our team was so happy and pleasant. We appreciate your review and recommendation!

January 10, 2018

Trade Went to get my 2015 Hybrid serviced and come home with 2018 Hybrid Avalon. Chawn Johnson was very professional about showing me the difference in th More

by decock Avalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2018 -

Lithia Toyota of Billings responded

We're so happy to hear Chawn was so professional in helping you during your recent visit! Enjoy your new Toyota, and thanks for the review!

January 07, 2018

Kristen Paulsen is the best! Kristen help me find the perfect 4Runner! The whole process was incredibly smooth! From the first email through driving away, I have zero complaints! More

by Happy 4Runner owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Paulsen , Tristan Tiller
Jan 08, 2018 -

Lithia Toyota of Billings responded

Thank you for the great review of our dealership! We work really hard to meet our customer's expectations in a great environment, and I'm happy to see that those efforts have paid off. We will make sure that Kristen gets the recognition she deserves. :) Enjoy your 4Runner!

January 06, 2018

Amazing service as always We are never disappointed with the service here. Everyone is always so helpful and friendly. Thank you for always making us feel like a valued cus More

by Tundra chase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Harmon
Jan 08, 2018 -

Lithia Toyota of Billings responded

Thank you for taking time to leave us a review​!​ We are so glad we make you feel valued every time you visit. See you at your next service appointment!

January 04, 2018

Overall Experience Very courteous greeting, Escorted us to your comfortable waiting area with TV, coffee and even popcorn. My fiancee especially loved the pine tree sett More

by John E Bowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2018 -

Lithia Toyota of Billings responded

Thank you for taking time to leave us a review, John​!​ We are so glad we were able to exceed your expectations at Lithia Toyota of Billings. If there's anything else we can help you with, please feel free to stop by or call us anytime.

January 03, 2018

Fast and efficient James was awesome! No bull kinda guy. We appreciate him and all he did for us. Don recommended a great guy to help us! Tristan even though sick, was a More

by Rclifton2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Tiller, James DeLaTorre
Jan 05, 2018 -

Lithia Toyota of Billings responded

Thanks! We're glad to hear our staff was so helpful, as we strive for a quality experience. Let us know if you need anything else!

January 03, 2018

Truly exceptional service Norm was the very best. Thanks Norm for even picking us up at the airport and saving our winter coats norm was super responsive to every text day and More

by matthewmoog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm
Jan 05, 2018 -

Lithia Toyota of Billings responded

We are so glad to hear that Matthew. We think Norm is pretty great as well. Be sure to reach out to us with any other vehicle needs.

January 02, 2018

There was no B.S. I knew what I wanted and they helped me get it(and at a great price!) My options were explained straight forward and my values were respected. A great More

by Ransak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot the new guys name but started with a C
Jan 05, 2018 -

Lithia Toyota of Billings responded

Thanks, Ransak! We're always happy to help and love hearing when customers had a great experience. Let us know if you need anything else!

December 31, 2017

amazing!!! Clinton made the process fast and painless! He was very easy to work with! We were in and out within a few hours and could not have been happier! More

by keta1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Lithia Toyota of Billings responded

Thank you! We're so glad Clinton made your buying process so great and fast! Let us know if you need anything else!

December 27, 2017

A breeze Walked in knowing what I wanted and got it done in 3 hours. No back and forth. Wife was thrilled with her new Rav. Thank you More

by Rav owner
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wells
Dec 27, 2017 -

Lithia Toyota of Billings responded

We're glad we could make your experience a great one! We hope your wife loves her new Toyota, and thank you for taking the time to leave a review!

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