Back

Lithia Toyota of Billings

Billings, MT

4.6
809 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
Contact Dealership

1532 Grand Ave

Billings, MT

59102

Directions

By Type

Showing 809 reviews

January 26, 2018

they work fast had a fog lite checked and replace. I'm surprised it burnt out that fast ; oh well. Happy you didn't have to order parts; and took care of it right aw More

by purplerflames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Boyce
Jan 29, 2018 -

Lithia Toyota of Billings responded

Thanks for the feedback! We're always happy to help, so don't hesitate to reach out if you need anything else!

January 23, 2018

Very smooth experience Kristen Paulsen was absolutely wonderful to work with. The process was smooth, easy, and she treated me with respect. I was looking for a TRD Pro 4R More

by KRISTI ROY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Paulsen (internet sales)
Jan 24, 2018 -

Lithia Toyota of Billings responded

We're so happy to hear Kristen was able to help make your experience a wonderful, easy one! Let us know if you need anything else, and thanks for the review!

January 22, 2018

A Enjoyable experience Norm Everett, Patrick O'Neil and Robert Muir all provided helpful and quality assistance in selling us a new $Runner. Norm no pressure, non-threatenin More

by Outdoor Views
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norm Everett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick O'Neill
Jan 22, 2018 -

Lithia Toyota of Billings responded

We're happy to hear our team made your experience an easy, great one! Please don't hesitate to reach out if you need anything else! Thanks so much, and enjoy the Toyota!

January 18, 2018

Good job They did. A good job and stayed with it until my needs were met. My salesman had me look at several models. We had test drives and he pointed out the More

by Johndo
Recommend Dealer
Yes
Employees Worked With
Terence Brake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Owenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Tiller
Jan 19, 2018 -

Lithia Toyota of Billings responded

Thank you! We strive to meet customer needs in a helpful environment, so it's great to hear our efforts have paid off. Let us know if you need anything else!

January 18, 2018

Greg Gustafson was a great guy to work with. I can't believe how great Greg was with the purchase of our rav4. He spent two hours going through the car and explained all the bells and whistles. More

by Momba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2018 -

Lithia Toyota of Billings responded

Thank you! We're happy to hear Greg was so helpful during your recent visit. Enjoy your RAV4!

January 16, 2018

Good Service Jim Harmon is the best service rep I have ever dealt with no nonsense, straight forward. He gets you in and out with providing quality work. More

by Yoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Harmon
Jan 16, 2018 -

Lithia Toyota of Billings responded

Thank you so much! We think Jim is great, too. We hope to see you again!

January 14, 2018

Salesman was very nice as was store manager. Pleasant staff- nice facility. Willing to work with us on price. I would recommend this dealership and this salesman to a friend. For car dealershi More

by MontanaOriole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Lithia Toyota of Billings responded

We're happy to hear our team was so happy and pleasant. We appreciate your review and recommendation!

January 10, 2018

Trade Went to get my 2015 Hybrid serviced and come home with 2018 Hybrid Avalon. Chawn Johnson was very professional about showing me the difference in th More

by decock Avalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2018 -

Lithia Toyota of Billings responded

We're so happy to hear Chawn was so professional in helping you during your recent visit! Enjoy your new Toyota, and thanks for the review!

January 07, 2018

Kristen Paulsen is the best! Kristen help me find the perfect 4Runner! The whole process was incredibly smooth! From the first email through driving away, I have zero complaints! More

by Happy 4Runner owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Paulsen , Tristan Tiller
Jan 08, 2018 -

Lithia Toyota of Billings responded

Thank you for the great review of our dealership! We work really hard to meet our customer's expectations in a great environment, and I'm happy to see that those efforts have paid off. We will make sure that Kristen gets the recognition she deserves. :) Enjoy your 4Runner!

January 06, 2018

Amazing service as always We are never disappointed with the service here. Everyone is always so helpful and friendly. Thank you for always making us feel like a valued cus More

by Tundra chase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Harmon
Jan 08, 2018 -

Lithia Toyota of Billings responded

Thank you for taking time to leave us a review​!​ We are so glad we make you feel valued every time you visit. See you at your next service appointment!

...
44
...