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Lithia Toyota of Billings

Billings, MT

4.6
813 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1532 Grand Ave

Billings, MT

59102

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Showing 813 reviews

March 06, 2018

IMPRESSIVE PEOPLE From our pleasant, knowledgeable sales person, Jake Gruel, to all the employees we met at the dealership, delightfully impressive people are working a More

by Cynthia M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beenie, Jehvon, Patrick O'Neill, Jake Gruel, Tristan Tiller
Mar 07, 2018 -

Lithia Toyota of Billings responded

Thank you, Cynthia! It's great to know that Jake and our team made your experience a pleasant one! Please let us know if you need anything else.

March 04, 2018

Lithia Toyota of Billings is GREAT! We had a wonderful experience at Lithia Toyota in Billings, Montana. We had the opportunity to work with Jake Gruel and he truly did everything he cou More

by megancpeterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhevon McMillan, Jake Gruel
Mar 05, 2018 -

Lithia Toyota of Billings responded

We're so glad to hear you had a wonderful experience, Megan! We appreciate your review and recommendation, and we'll be sure to pass along your feedback to our team.

March 01, 2018

Awesome service My wife has owned Toyotas since 1996. Their service is the best around and she would recommend it to anyone no matter the make of the vehicle. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terence Brake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Anthony
Mar 05, 2018 -

Lithia Toyota of Billings responded

Thank you, Kevin! We're always happy to help, and it's great to see your feedback.

February 25, 2018

Friendly efficient service. I bought my car at this dealership and have always used it for service and repairs the staf is always friendly and efficient and gets my vehicle done More

by Paula127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure of the name of the guy in service but he was excellent.
Feb 26, 2018 -

Lithia Toyota of Billings responded

Thanks, Paula127. We are always happy to help and love hearing when our customers have a friendly experience time and time again.

February 24, 2018

My service at Toytoa Toyota has done a good job so far. Nothing yet has made me believe they haven't. Definitely better than Subaru. That is for sure. More

by karatekid578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Anderson, Jeff Cavazos
Feb 26, 2018 -

Lithia Toyota of Billings responded

Thank you for your feedback. Please don't hesitate to reach out if you need anything else.

February 21, 2018

Super Service! Whenever my van is in for service it is a painless process. The service team delivers as promised and for a fair price. Won't take it anywhere else. More

by Crissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim , Nathan Sanders
Feb 21, 2018 -

Lithia Toyota of Billings responded

Thanks Crissy! We're glad we can always meet your expectations. We look forward to your next service visit!

February 20, 2018

good deal, family friendly, accommodating We drove up from Rapid City to buy a new Toyota after the folks in rapid city treated us terribly. Norm (salesman) was great to work with, he was ver More

by SDSoccerHockeyMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Everett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhevon McMillan, Patrick O'Neill
Feb 20, 2018 -

Lithia Toyota of Billings responded

Thank you! We're so glad we could make your experience a friendly, great one! Enjoy your new Toyota, and take care!

February 12, 2018

Great service Robert got my Prius in for a service on Friday Feb 9, 2018. The service team works things very smoothly from the time you pull in to the time you leav More

by Lstreett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Lithia Toyota of Billings responded

Thank you! We work hard to provide a smooth, quality experience, so it's great to know our efforts have paid off. We'll be sure to pass along your comments to Robert.

February 09, 2018

Reliable Service I feel that the service is reliable and dependable. I have always been treated with respect and I trust what I am told about my car. More

by Lisa2018
Recommend Dealer
Yes
Employees Worked With
Kevin Good, Taylor Bestrom
Feb 09, 2018 -

Lithia Toyota of Billings responded

We're glad to see your feedback, Lisa! Thanks for the review, and we look forward to your next visit!

January 31, 2018

Great answers, nice stress-free buying experience! This was my very first time buying a car from a dealership, and only my second time buying a car ever so I had a LOT of questions for Lithia! I had re More

by Stacie Matye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Paulsen, Jhevon McMillan
Feb 02, 2018 -

Lithia Toyota of Billings responded

Thank you, Stacie, for this awesome review! We strive to meet our customer's expectations in a great environment, and we're glad to hear those efforts have paid off. We appreciate your recommendation, and we will make sure to pass along your feedback to Kristen and Jhevon. Enjoy your car!

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