Lithia Toyota of Billings

The fairest and most personal dealership ever Jim Harmon, Service Manager, was exceptional in his generous service response to our newly purchased used RAV4 that failed. He gave us the full purcha Jim Harmon, Service Manager, was exceptional in his generous service response to our newly purchased used RAV4 that failed. He gave us the full purchase price towards a new purchase or lease. I felt well taken care of and treated very fairly by Harmon and all personnel at Lithia Toyota Billings. Other dealerships would not have been so accommodating. Service was nothing short of exceptional. These guys are training and operating above standard, and that level of progressive and excellent service should be rewarded. More

Quick and Easy! Quick and easy service. All the people in service are friendly and quick to take care of you. They took care of a Recall inspection as well. Quick and easy service. All the people in service are friendly and quick to take care of you. They took care of a Recall inspection as well. More

Great people work at Lithia Toyota I have never had a bad experience with anyone at this dealership, they are always pleasant to work with. They always keep you informed on what needs t I have never had a bad experience with anyone at this dealership, they are always pleasant to work with. They always keep you informed on what needs to be done on your vehicle and suggest when the work should be done. Best Toyota dealership I have ever dealt with. More

Good experience Had a good experience with Lithia Toyota. We got a rock chip in the windshield on the test drive and they promised to take care of it for us. Chawn Had a good experience with Lithia Toyota. We got a rock chip in the windshield on the test drive and they promised to take care of it for us. Chawn was a friendly, attentive and helpful sales associate and made the process easy. We forgot our checkbook at home so we could only put some money down on a credit card, but the manager let us bring in the check for the rest of the balance the next day. We would definitely deal with them again. More

Damaging mine and my wife’s vehicles! My wife and I both have 2018 model Toyotas purchased through Lithia. Within one week, we both visited their service center for oil changes and both of My wife and I both have 2018 model Toyotas purchased through Lithia. Within one week, we both visited their service center for oil changes and both of our vehicles left their service and “inspection” areas with red dings on our driver doors from their red lifts that they use. Management needs to look into this and monitor their technicians and their care for customer’s vehicles. I would think that after spending over $90,000 in vehicles there, they would take better care of their customers. Sales and finance departments have been great to work with though. More

great service They were very kind to me and explained things clearly, they were also fast and efficient! It was very pleasant to wait in the building as they had w They were very kind to me and explained things clearly, they were also fast and efficient! It was very pleasant to wait in the building as they had warm apple cider! More

IMPRESSIVE PEOPLE From our pleasant, knowledgeable sales person, Jake Gruel, to all the employees we met at the dealership, delightfully impressive people are working a From our pleasant, knowledgeable sales person, Jake Gruel, to all the employees we met at the dealership, delightfully impressive people are working at Lithia Toyota! More

Lithia Toyota of Billings is GREAT! We had a wonderful experience at Lithia Toyota in Billings, Montana. We had the opportunity to work with Jake Gruel and he truly did everything he cou We had a wonderful experience at Lithia Toyota in Billings, Montana. We had the opportunity to work with Jake Gruel and he truly did everything he could to get us the best deal. The financing department is wonderful too, Jhevon new what he was talking about and was more than willing to answer our questions. We never felt pressured which was truly a relief. We would hands down recommend the Lithia Toyota team to any of our friends and family. Thank you so much! More

Awesome service My wife has owned Toyotas since 1996. Their service is the best around and she would recommend it to anyone no matter the make of the vehicle. My wife has owned Toyotas since 1996. Their service is the best around and she would recommend it to anyone no matter the make of the vehicle. More

Friendly efficient service. I bought my car at this dealership and have always used it for service and repairs the staf is always friendly and efficient and gets my vehicle done I bought my car at this dealership and have always used it for service and repairs the staf is always friendly and efficient and gets my vehicle done in a timely manner and expalians everything in detail to me. More