Lithia Toyota of Billings

The salesperson and the dealership was great Realizing a dealership will do everything possible to maximize its profit and we did our best to minimize it, all of the folks went about their busine Realizing a dealership will do everything possible to maximize its profit and we did our best to minimize it, all of the folks went about their business in a friendly and helpful manner. My wife and I felt it was one of the best dealerships we have done business with. More

Service Excellent service. Oil change and all other levels checked. Front desk very friendly and efficient. Will be back for my 60,00 check up. Great experien Excellent service. Oil change and all other levels checked. Front desk very friendly and efficient. Will be back for my 60,00 check up. Great experience. More

Service department has been great My last couple visits with the service department have been great. My vehicle is always accepted and serviced In a timely manner and the staff have be My last couple visits with the service department have been great. My vehicle is always accepted and serviced In a timely manner and the staff have been pleasant to deal with. More

Service visit Lithia lifetime oil change performed in timely manner. Facility waiting area was clean. Mack was friendly and helpful and did a good job of explainin Lithia lifetime oil change performed in timely manner. Facility waiting area was clean. Mack was friendly and helpful and did a good job of explaining recommended future service. More

Montanan Prompt service, checked brakes as asked, fixed protective seal on front fender and even found another bubble on mirror protective seal that needed rep Prompt service, checked brakes as asked, fixed protective seal on front fender and even found another bubble on mirror protective seal that needed repair. Robert Muir is always knowledgeable, very thorough, and always looking out for me as a customer. The repair and lube staff have always been the best. More

Thorough, quick oil change Rough start getting through the phone system. Kept getting put on hold for ever. Robert helped me out and got an appointment set up and discounted th Rough start getting through the phone system. Kept getting put on hold for ever. Robert helped me out and got an appointment set up and discounted the oil change due to the "hold" issue. The oil change was under an hour and very thorough. More

Courteous, efficient, responsive service visit Appointment for Toyota Auto Care Plan oil change and 100 point courtesy check: service reps were very responsive, promptly checked my vehicle in for s Appointment for Toyota Auto Care Plan oil change and 100 point courtesy check: service reps were very responsive, promptly checked my vehicle in for service, the waiting area (lounge) is comfortable and relaxed with plenty of hot coffee, in having the Auto Care Plan the service reps checked my vehicle maintenance records & noted a tire rotation was due (which I had overlooked) and then performed that tire rotation above and beyond the oil change (thank you!), all in short order. The Service Department is efficient and well organized. More

New truck purchase I am not a fan of the high pressure sales tactics , but, in the end we were able to agree on a price and I feel that our salesman did a good job of w I am not a fan of the high pressure sales tactics , but, in the end we were able to agree on a price and I feel that our salesman did a good job of working with us and I feel we were treated very fairly. Overall, it was a good experience. More

Trust, Reliability and Quality Service I recently had my 30,000 mile oil change on my 2017 Toyota Avalon. Jim Harmon is the Service Manager who I always ask for as he has provided me excel I recently had my 30,000 mile oil change on my 2017 Toyota Avalon. Jim Harmon is the Service Manager who I always ask for as he has provided me excellent service for all 3 Toyota cars I purchased at your dealership. Whenever I have a question about what service I need, when I can get in, prices, whatever, Jim gives me a fast reply and I always know his word is good. More

Terrific Jim Harmon did a great job.. knows me by name, reviewed past service, recommended future service, and kept on schedule. Absolutely no reason to go a Jim Harmon did a great job.. knows me by name, reviewed past service, recommended future service, and kept on schedule. Absolutely no reason to go anywhere else. More