Lithia Toyota of Billings

It’s amazing place On a wonderful service I feel when I go to the Toyota service I feel I’m really special they are wonderful service a great job thank you Lithia Toyota I feel when I go to the Toyota service I feel I’m really special they are wonderful service a great job thank you Lithia Toyota More

Roll out the red carpet! This our seventh Toyota that we have purchased through Lithia Toyota of Billings and beyond Toyota quality and reliability the primary reason we keep This our seventh Toyota that we have purchased through Lithia Toyota of Billings and beyond Toyota quality and reliability the primary reason we keep buying is the exemplary customer service and support! The entire staff from upper management, service management, counter people, service techs, etc... Everyone is awesome! Keep the great staff you have and I will always be a return customer! More

Excellent service From the time I drive in I am warmly greeted by the service people who immediately sign me in. Everyone knows me and greets me at the service desk. I From the time I drive in I am warmly greeted by the service people who immediately sign me in. Everyone knows me and greets me at the service desk. It is always a fun experience as everyone seems to enjoy their work. Craig does an amazing job fixing my two cars and tells me exactly what I need to know and do. More

Exceptional On a Friday mid day the engine light came on. After calling Lithia Toyota to schedule an appointment for Saturday I was informed there was no openings On a Friday mid day the engine light came on. After calling Lithia Toyota to schedule an appointment for Saturday I was informed there was no openings. I was transferred to a Service Manager and was advised to stop by between 9:30 - 10:30 Saturday a.m. for them to run a diagnostic. After my Saturdsy 9:50 a.m. artival my 98 4 Runner was immediately pulled into a work bay and work started! As always I was kept up to date regarding issues and cost. The problem was found & the part replaced all in one morning for a customer who had to be fitted in between other scheduled appointments.....GREAT JOB GUYS! More

The salesperson and the dealership was great Realizing a dealership will do everything possible to maximize its profit and we did our best to minimize it, all of the folks went about their busine Realizing a dealership will do everything possible to maximize its profit and we did our best to minimize it, all of the folks went about their business in a friendly and helpful manner. My wife and I felt it was one of the best dealerships we have done business with. More

Service department has been great My last couple visits with the service department have been great. My vehicle is always accepted and serviced In a timely manner and the staff have be My last couple visits with the service department have been great. My vehicle is always accepted and serviced In a timely manner and the staff have been pleasant to deal with. More

Service Excellent service. Oil change and all other levels checked. Front desk very friendly and efficient. Will be back for my 60,00 check up. Great experien Excellent service. Oil change and all other levels checked. Front desk very friendly and efficient. Will be back for my 60,00 check up. Great experience. More

Service visit Lithia lifetime oil change performed in timely manner. Facility waiting area was clean. Mack was friendly and helpful and did a good job of explainin Lithia lifetime oil change performed in timely manner. Facility waiting area was clean. Mack was friendly and helpful and did a good job of explaining recommended future service. More

Montanan Prompt service, checked brakes as asked, fixed protective seal on front fender and even found another bubble on mirror protective seal that needed rep Prompt service, checked brakes as asked, fixed protective seal on front fender and even found another bubble on mirror protective seal that needed repair. Robert Muir is always knowledgeable, very thorough, and always looking out for me as a customer. The repair and lube staff have always been the best. More

Thorough, quick oil change Rough start getting through the phone system. Kept getting put on hold for ever. Robert helped me out and got an appointment set up and discounted th Rough start getting through the phone system. Kept getting put on hold for ever. Robert helped me out and got an appointment set up and discounted the oil change due to the "hold" issue. The oil change was under an hour and very thorough. More