Lithia Toyota of Billings

Great service Lithia takes the hassle out of caring for my Toyota and didn't even chew me out for waiting so long to take care of my last recall - thanks! Lithia takes the hassle out of caring for my Toyota and didn't even chew me out for waiting so long to take care of my last recall - thanks! More

No stress Traveled from out of the state to test drive vehicles in Billings, ended up buying a car the same day. We showed up later in the day, to test drive a Traveled from out of the state to test drive vehicles in Billings, ended up buying a car the same day. We showed up later in the day, to test drive a model that wasn’t available where we live and the staff stayed well past closing to ensure we were happy. Never felt rushed or pressured into purchased. Our salesman was friendly, informative, laid back and made the experience an enjoyable one. The financial department was amazing as well, they worked with us to get the best deal and to explain the options available . Left the dealership feeling stress free. Would recommend Lithia and its staff to anyone looking to purchase a vehicle! More

Oil, Filter change My wife and I were vacationing on our way out west and stopped In Billings. Our Toyota was due for our 5,000 mile maintenance when we stopped during t My wife and I were vacationing on our way out west and stopped In Billings. Our Toyota was due for our 5,000 mile maintenance when we stopped during the weekend after hours. The first thing on Monday I stopped in early before service opened and explained to service Tech Mack Anderson that I did not have an appointment and if he could work me in. He advised me that it could take a while since they were short on help during the week but would try his best. I told him I could not drop off the vehicle later since my wife and I were checking out of a hotel and on the road by 10 a.m. By 9:10 a.m. Mack advised me my car was ready and out the door, also changed my front window wipers as well. This was the kind of expedited service that I've enjoyed with Toyota over the years as my family owns 4 Toyota Prius's. Thank You, John Kazmierczak Melbourne, FL More

Even Free is too much. Service department is so bad, that I take my new Toyota to the Chevrolet dealer instead of getting my 'free' Toyota care service. Scheduled oil cha Service department is so bad, that I take my new Toyota to the Chevrolet dealer instead of getting my 'free' Toyota care service. Scheduled oil change takes hours, if they do not just tell you, you do not have an appointment. . They are not capable of fixing a flat tire. On two occasions I had to get it repaired the next day at a tire shop. Refused to honor the extra tire warranty they sold me. More

Easy Car Buying Experience Our experience buying a car at Lithia Toyota was pain-free! We knew what we wanted and Norm was extremely helpful in finding the right vehicle and ma Our experience buying a car at Lithia Toyota was pain-free! We knew what we wanted and Norm was extremely helpful in finding the right vehicle and making the deal. We are 100% satisfied with our experience and our new car! More

Good Experience-Second purchase from Lithia We have purchased 2 vehicles now from Lithia (Norman) and had a positive experience both times. We are from Sheridan, Wy and the Sheridan Toyota deale We have purchased 2 vehicles now from Lithia (Norman) and had a positive experience both times. We are from Sheridan, Wy and the Sheridan Toyota dealership just doesn't want our business. We highly recommend Lithia. More

Great customer service!!! I was greeted warmly as soon as I pulled up. Felt like I was listened to. My service was done in a timely manner and Mack was great going over things I was greeted warmly as soon as I pulled up. Felt like I was listened to. My service was done in a timely manner and Mack was great going over things with me. Highly recommend! More

Thane made my day! Thane went out of his way at to make my oil change great! He reminded me to use my coupon for nice wiper blades for only $2.00 a pair. Thane went out of his way at to make my oil change great! He reminded me to use my coupon for nice wiper blades for only $2.00 a pair. More

Tune Up Time Jim Harman is an excellent service representative. He is one of the several reasons I bring my car to Lithia TOYOTA. I have recommended this dealershi Jim Harman is an excellent service representative. He is one of the several reasons I bring my car to Lithia TOYOTA. I have recommended this dealership to others and will continue. More

120,000 mike car maintenance Thane and Mike were friendly and great to work with. I was informed on what my car needed and felt the price was fair for the work which was done. All Thane and Mike were friendly and great to work with. I was informed on what my car needed and felt the price was fair for the work which was done. All work was completed in one day. More