Lithia Toyota of Billings

Positive car buying experience I’m not a big fan of buying cars but Lithia Toyota made my experience very easy. They were helpful in arriving at a fair price and were very attentive I’m not a big fan of buying cars but Lithia Toyota made my experience very easy. They were helpful in arriving at a fair price and were very attentive to me when I was at the dealership. Their are lots of options for buying cars today. I was satisfied and happy that I chose Lithia Toyota of Billings More

Wonderful We have gone there for years....will continue to do so. Friendly staff, competent service. We feel really lucky to have a place we can really trust. We have gone there for years....will continue to do so. Friendly staff, competent service. We feel really lucky to have a place we can really trust. More

Exceptional Service I brought in a 2011 RAV for service and two minor recalls. The staff was very courteous and professional throughout. I checked in with the Service Man I brought in a 2011 RAV for service and two minor recalls. The staff was very courteous and professional throughout. I checked in with the Service Manager and he kept me informed of progress. It was done in record time. I have always been pleased with and have great confidence in Lithia's work More

Great service and customer appreciation I have been going exclusively to the Lithia Toyota service department since I purchased my 2013 Toyota Avalon in 2014 and continue now with my 2017 To I have been going exclusively to the Lithia Toyota service department since I purchased my 2013 Toyota Avalon in 2014 and continue now with my 2017 Toyota Avalon. I especially appreciate the quality service from Jim Harmon in the Service Department, he always finds a way to get my car in for my routine oil changes and regular checkups, is thorough in going over needed service and explaining what the total cost will be, More

Great service Lithia takes the hassle out of caring for my Toyota and didn't even chew me out for waiting so long to take care of my last recall - thanks! Lithia takes the hassle out of caring for my Toyota and didn't even chew me out for waiting so long to take care of my last recall - thanks! More

No stress Traveled from out of the state to test drive vehicles in Billings, ended up buying a car the same day. We showed up later in the day, to test drive a Traveled from out of the state to test drive vehicles in Billings, ended up buying a car the same day. We showed up later in the day, to test drive a model that wasn’t available where we live and the staff stayed well past closing to ensure we were happy. Never felt rushed or pressured into purchased. Our salesman was friendly, informative, laid back and made the experience an enjoyable one. The financial department was amazing as well, they worked with us to get the best deal and to explain the options available . Left the dealership feeling stress free. Would recommend Lithia and its staff to anyone looking to purchase a vehicle! More

Oil, Filter change My wife and I were vacationing on our way out west and stopped In Billings. Our Toyota was due for our 5,000 mile maintenance when we stopped during t My wife and I were vacationing on our way out west and stopped In Billings. Our Toyota was due for our 5,000 mile maintenance when we stopped during the weekend after hours. The first thing on Monday I stopped in early before service opened and explained to service Tech Mack Anderson that I did not have an appointment and if he could work me in. He advised me that it could take a while since they were short on help during the week but would try his best. I told him I could not drop off the vehicle later since my wife and I were checking out of a hotel and on the road by 10 a.m. By 9:10 a.m. Mack advised me my car was ready and out the door, also changed my front window wipers as well. This was the kind of expedited service that I've enjoyed with Toyota over the years as my family owns 4 Toyota Prius's. Thank You, John Kazmierczak Melbourne, FL More

Even Free is too much. Service department is so bad, that I take my new Toyota to the Chevrolet dealer instead of getting my 'free' Toyota care service. Scheduled oil cha Service department is so bad, that I take my new Toyota to the Chevrolet dealer instead of getting my 'free' Toyota care service. Scheduled oil change takes hours, if they do not just tell you, you do not have an appointment. . They are not capable of fixing a flat tire. On two occasions I had to get it repaired the next day at a tire shop. Refused to honor the extra tire warranty they sold me. More

Easy Car Buying Experience Our experience buying a car at Lithia Toyota was pain-free! We knew what we wanted and Norm was extremely helpful in finding the right vehicle and ma Our experience buying a car at Lithia Toyota was pain-free! We knew what we wanted and Norm was extremely helpful in finding the right vehicle and making the deal. We are 100% satisfied with our experience and our new car! More

Good Experience-Second purchase from Lithia We have purchased 2 vehicles now from Lithia (Norman) and had a positive experience both times. We are from Sheridan, Wy and the Sheridan Toyota deale We have purchased 2 vehicles now from Lithia (Norman) and had a positive experience both times. We are from Sheridan, Wy and the Sheridan Toyota dealership just doesn't want our business. We highly recommend Lithia. More