Lithia Toyota of Billings

Solved extended warranty issue Unlike a competing dealer, you guys understood my issues at once and fixed everything in a short time. Lithia takes care of it's customers! Thanks ! Unlike a competing dealer, you guys understood my issues at once and fixed everything in a short time. Lithia takes care of it's customers! Thanks ! More

On time, and in time! I arrived 10 minutes ahead of my service appointment time. Service department got right on it and I was back on the street in about an hour -- a littl I arrived 10 minutes ahead of my service appointment time. Service department got right on it and I was back on the street in about an hour -- a little less, actually. This is the way it should be! Thanks! More

I always have exceptional service from Lithia Toyota Lithia Toyota of Billings is very prompt in getting my car in and out. They are always very helpful and friendly, I am and will remain a returning cus Lithia Toyota of Billings is very prompt in getting my car in and out. They are always very helpful and friendly, I am and will remain a returning customer. More

Great Experience. Always a great experience every time we have the truck serviced. Quick and reliable. They go out of their way to take care of my needs, Always a great experience every time we have the truck serviced. Quick and reliable. They go out of their way to take care of my needs, More

Maintenance Work I recently scheduled routine maintenance online. When I arrived at the dealership I discovered that I had clicked the wrong date when completing the I recently scheduled routine maintenance online. When I arrived at the dealership I discovered that I had clicked the wrong date when completing the online form. As I live in Red Lodge and was leaving town for a week and needed the SUV, I was concerned at the prospect that I would not be able to have the vehicle serviced as planned. Fortunately, after a wait of about twenty minutes, I was informed that a cancellation had occurred and that they would be able to completely perform all my requested maintenance items. This was a very busy day in the service department and I was grateful and impressed by there ability to perform and deal with a customer in a timely and professional manner. Kudos to the entire service area! More

Robert made sure my Camry alignment was perfect.... My Camry front end was messed up and would not track properly on wet roads. I called Robert and he set me up first thing in the morning to have it al My Camry front end was messed up and would not track properly on wet roads. I called Robert and he set me up first thing in the morning to have it aligned.. It took about an hour and was on my way. Wow! what a difference! I drives like a new car again! I always feel important when I come in for service. More

Replace computer cluster. My Prius has 180,000 miles on it so once in a great while I expect a little expense. $800.00 later I get to put f few more miles on it...going for 30 My Prius has 180,000 miles on it so once in a great while I expect a little expense. $800.00 later I get to put f few more miles on it...going for 300,000 miles! More

Service The issues were handled timely and efficiently. The wait time was not lengthly. The waiting area was pleasant and the offer of a car wash from Don's The issues were handled timely and efficiently. The wait time was not lengthly. The waiting area was pleasant and the offer of a car wash from Don's car wash was a nice touch. More

Easiest purchase ever I found a vehicle online made one phone call and Norm took it from there. When I got to the dealership to pick up the vehicle it was shined up full of I found a vehicle online made one phone call and Norm took it from there. When I got to the dealership to pick up the vehicle it was shined up full of gas and ready to go. All the paperwork besides my signature was all in order. I will definitely do more business here. More

Treated very well They were awesome at giving me an estimated time of how long it would take for my vehicle to be fixed. I kept receiving updates about my car which wa They were awesome at giving me an estimated time of how long it would take for my vehicle to be fixed. I kept receiving updates about my car which was nice. They were fantastic at sticking within that time frame. More