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Lithia Toyota of Billings

Billings, MT

4.6
813 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1532 Grand Ave

Billings, MT

59102

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Showing 813 reviews

September 10, 2018

It was good they got me in and out fast We have bought 5 Toyotas from this company they have treated us well every time we came in and their maintenance part is excellent we have referred ot More

by Jon'stoy#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know anybody down there really we're not from there
Sep 10, 2018 -

Lithia Toyota of Billings responded

Wow, thank you, Jon'stoy#1! We're glad we could be of service time and time again. See you next time!

September 10, 2018

great Salesman was great very laid back not too pushy. I did not make a huge purchase but he was still very kind and helpful. Thanks Terence Brake! More

by cdmsmtmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Brake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Lithia Toyota of Billings responded

Thank you, cdmsmtmom! We're always happy to help!

September 10, 2018

4th Car Purchased My wife and I just got our fourth car from Lithia and we are very happy with the communication and service from Dana and Patrick. We will be back for More

by Montana2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terence Brake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina, Patrick O'Neill
Sep 10, 2018 -

Lithia Toyota of Billings responded

Thank you so much! We're glad Dana and Patrick made your experiences great! Until next time, take care!

September 07, 2018

Thank you. Thank you for the great service and friendly atmosphere. Give Robert and Jim a raise and send Mike on a Fishing trip. They all deserve it!!! More

by JJESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Lithia Toyota of Billings responded

JJESS, thank you! We're glad you enjoyed your visit.

August 30, 2018

Solved extended warranty issue Unlike a competing dealer, you guys understood my issues at once and fixed everything in a short time. Lithia takes care of it's customers! Thanks ! More

by den
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Someone in service, I forget the name.
Aug 30, 2018 -

Lithia Toyota of Billings responded

Thank you! We're happy we could be of service. Let us know if you need anything else!

August 30, 2018

On time, and in time! I arrived 10 minutes ahead of my service appointment time. Service department got right on it and I was back on the street in about an hour -- a littl More

by justme
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I didn't get names, but they were very professional.
Aug 31, 2018 -

Lithia Toyota of Billings responded

Thanks! We're glad everything was completed quickly and to your satisfaction!

August 29, 2018

I always have exceptional service from Lithia Toyota Lithia Toyota of Billings is very prompt in getting my car in and out. They are always very helpful and friendly, I am and will remain a returning cus More

by nyla123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Bestrom, Richard Boyce
Aug 30, 2018 -

Lithia Toyota of Billings responded

Thanks, nyla123! We sincerely value your business and look forward to your next visit!

August 26, 2018

Great Experience. Always a great experience every time we have the truck serviced. Quick and reliable. They go out of their way to take care of my needs, More

by Bazinga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember the service person's name.
Aug 27, 2018 -

Lithia Toyota of Billings responded

Thank you! We love hearing from customers and are glad to know you've had great experience with us. We're always happy to help!

August 25, 2018

Maintenance Work I recently scheduled routine maintenance online. When I arrived at the dealership I discovered that I had clicked the wrong date when completing the More

by jIM OR DIANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wheeler, Kevin Good, Taylor Bestrom, Richard Boyce, Jeff Cavazos
Aug 27, 2018 -

Lithia Toyota of Billings responded

Thank you so much! We're glad we could help in a timely manner. Let us know if you need anything else!

August 24, 2018

Replace computer cluster. My Prius has 180,000 miles on it so once in a great while I expect a little expense. $800.00 later I get to put f few more miles on it...going for 30 More

by TJ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Harmon
Aug 27, 2018 -

Lithia Toyota of Billings responded

Thanks, TJ! We're always happy to help!

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