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Lithia Toyota of Billings

Billings, MT

4.6
813 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1532 Grand Ave

Billings, MT

59102

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Showing 813 reviews

October 03, 2018

Great customer service and staff all around! This is our 4th purchase through Lithia and we will be coming back. Great staff! Everyone is welcoming and willing to help. We'll be back! More

by Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Rodgers, Chris Wells
Oct 04, 2018 -

Lithia Toyota of Billings responded

Wow, thank you, Shannon! We're glad you've enjoyed your visits, and we value your business! Until next time, take care!

September 23, 2018

Unmatched service! Jim runs an amazing service department! Service is fast and dependable. They always make you feel as if you and your automobile are their first prio More

by cb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bonnie Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim - in service department, Taylor Bestrom
Sep 24, 2018 -

Lithia Toyota of Billings responded

Thank you, cb123! We're glad you enjoyed your visit, and we'll be sure to pass along your feedback to Jim.

September 22, 2018

Friendly, fast service In the past I have not been dazzled with the service at Lithia Toyota. But yesterday’s appointment was a nice change. Thank you so much everyone! More

by Ksagen
Recommend Dealer
Yes
Employees Worked With
Robert Muir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Lithia Toyota of Billings responded

Thank you for your honest feedback, Ksagen. If you have further questions, please call us at (406) 545-0381.

September 16, 2018

Very Good, Carl Stokes took good care of me Everything was great except the time spent waiting for paperwork. Love Toyota, Dealership was clean and comfortable. I will definitely return. Love my More

by emigreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Strege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Lithia Toyota of Billings responded

Thank you for your feedback, emigreen. If you have further needs or questions, please reach out.

September 16, 2018

Great Service! Professional Employees! I have always taken my Prius to Lithia Toyota and have received professional, curteous, knowledgeable service. My questions have been answered in full More

by Janella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Harmon
Sep 17, 2018 -

Lithia Toyota of Billings responded

Thank you, Janella! We're glad to hear our team has always been professional and knowledgeable. We'll be sure to pass along your feedback to Jim.

September 15, 2018

Exceptional customer service Very friendly and helpful for future appointments. Wait was about an hour and it was great to have a friendly person to wait on me at the end and answ More

by Jackiejack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Bestrom
Sep 17, 2018 -

Lithia Toyota of Billings responded

Jackiejack, thank you! We're always happy to help you out! Let us know if you need anything else.

September 14, 2018

Life-time oil service Got to dealership at opening and without a scheduled appointment the did the oil service right away. Most appreciated! Courteous and professional. Tha More

by Grandma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service mgr
Sep 17, 2018 -

Lithia Toyota of Billings responded

Thank you! We're glad our team was so courteous and professional during your visit! Until next time, take care!

September 12, 2018

New lease We have dealt with Greg Gustafson for years when buying or leasing our toyotas. Service department works well with us also. Great experience. Make p More

by Psherner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Lithia Toyota of Billings responded

Thanks, Psherner! We want all customers to have an easy, painless experience with us! We'll be sure to pass along your feedback to Greg.

September 12, 2018

Very helpful They were very informative and helpful. We did not feel pressured at anytime. Everything also seemed to happen pretty quick. We got what we wanted at More

by Runninforfun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick O'Neill
Sep 13, 2018 -

Lithia Toyota of Billings responded

Thank you so much! We're always happy to help.

September 11, 2018

Customer service was good Customer service at Lithia Toyota of Billings is good, they get the work done in a timely manner. I have told other people to check this car dealershi More

by Cargal Annette 2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack Anderson
Sep 12, 2018 -

Lithia Toyota of Billings responded

Thank you, Annette; we're glad we could meet expectations! Until next time, take care!

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