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Lithia Toyota of Billings

Billings, MT

4.6
813 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1532 Grand Ave

Billings, MT

59102

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Showing 813 reviews

November 03, 2018

Great Service Department We've had all of the maintenance on our Toyotas done here. They do a great job at reasonable rates. We are also really appreciate the Toyota Care Serv More

by Jbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 07, 2018 -

Lithia Toyota of Billings responded

Thank you, Jbrown! We appreciate your feedback and are always happy to help!

November 02, 2018

Surprise I would have to rate the whole sales team as quite a surprise, John Bennett Is the best salesman no question. However the sales, finance, parts, And More

by Tug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bennett
Nov 07, 2018 -

Lithia Toyota of Billings responded

Thank YOU, Greg and Betty! We'll be sure to pass along your feedback to John.

November 01, 2018

Prompt service My scheduled service was quick and efficient from the time I drove in the garage to the tme the work was completed. Service personnel were all kind a More

by Kendal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac
Nov 07, 2018 -

Lithia Toyota of Billings responded

Thank you, Kendal! We're glad we could help you so quickly!

October 28, 2018

2019 AWD Sienna purchase Very courteous experience on the purchase of our new van. John Bennett was very professional and we were happy that he took the time to explain all th More

by Dennis 42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bennett
Oct 29, 2018 -

Lithia Toyota of Billings responded

Dennis, thank you; we're glad to hear you had a courteous experience with us! We'll be sure to pass along your feedback to John.

October 25, 2018

Service person assigned for my auto is excellent. All my questions were answered which helped me with m decision on the proper battery for my 2013 RAV 4. I personally appreciate having a battery with More

by RAV 4, 13/Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember service man's name but he was very good. Paid about $165 dollars
Oct 26, 2018 -

Lithia Toyota of Billings responded

Thank you, Gary! We're glad our team was so knowledgeable and helpful!

October 16, 2018

Service The service I had scheduled was timely and everyone was very friendly and professional. My service happened expediantly and I didn’t have to wait long More

by Carroll78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Bestrom
Oct 17, 2018 -

Lithia Toyota of Billings responded

Thank you, Carroll78! We're glad everything was taken care of quickly and to your satisfaction!

October 15, 2018

Great experience! Very professional folks. Gary was a great salesperson! He was not pushy, was professional and knowledgeable. The sales mgr and finance person were great, as well! I will recom More

by SBarnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Strege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bailey, Patrick O'Neill
Oct 16, 2018 -

Lithia Toyota of Billings responded

Thank you, SBarnett! We think Gary is great, too, and we'll be sure to pass along your feedback.

October 14, 2018

Fast service Fast friendly service. I called on Wednesday to get in on Friday and they had several openings. I booked a 1pm appointment but later found out I had a More

by Nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Younger hot guy with a beard. I wish I knew his name.
Oct 15, 2018 -

Lithia Toyota of Billings responded

Thank you, Nikki! We're glad we could help you out! If you need anything else, please let us know.

October 11, 2018

Best.Experience.Ever! I had never been to this dealership but needed an oil change on a Corolla I had purchased in Ohio a year ago. Wonderful service form the beginning. B More

by dlravenscraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Owenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Holly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cody, Kirkus
Oct 12, 2018 -

Lithia Toyota of Billings responded

Thank you! We're glad we could be of service in a helpful way. Don't hesitate to reach out if you need anything else!

October 06, 2018

Robert is thorough and organized, great people skills. I went in to have my oil changed. Also had punctured tire from the night before and they were going to fix it for me. Oil was changed but the spare ti More

by Oilchange46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Lithia Toyota of Billings responded

Thank you; we appreciate your feedback! We're happy to help if you need anything else.

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