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Lithia Toyota of Billings

Billings, MT

4.6
813 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1532 Grand Ave

Billings, MT

59102

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Showing 813 reviews

December 20, 2018

Excellent sales staff Chawn was absolutely perfect. Made the trade easy, no pressure and did his work on the front end to ensure a quick turnaround. Nice work. More

by Lookatme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Lithia Toyota of Billings responded

Thanks! We're glad your experience was an easy, no-pressure one!

December 20, 2018

Very personalized service Everyone was great and used my name. From when I was greeted to when I picked my truck up everyone was very prompt and professional. More

by Brownie0013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Lithia Toyota of Billings responded

Thank you! We're glad you enjoyed your visit!

December 19, 2018

Sales and customer service Carl Stokes answered all questions on my purchase. Norman was very helpful. I would recommend my family and friends to Lithia dealership Happy hol More

by Taco owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Everett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Dec 21, 2018 -

Lithia Toyota of Billings responded

Thank you! We're glad Carl and Norman were so helpful!

December 15, 2018

Friendly, fast service. Our experiences at Lithia has been very positive. We have leased two Rav4s and have been pleased with the vehicles, the salespeople and the service. More

by harkdean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the name of the service person., Chris Wells
Dec 17, 2018 -

Lithia Toyota of Billings responded

Thank you, harkdean! We're glad you've had positive experiences at our dealership! Until next time, take care!

December 15, 2018

Good friendly service I can’t remember the service guy who changed my oil but he did a great job and was very nice. It was done in a reasonable amount of time too. More

by mtdebor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 17, 2018 -

Lithia Toyota of Billings responded

Thank you! We're glad to be of service!

December 13, 2018

scheduled maintenance very professional from start to end. always a pleasure to be treated with respect from the entire staff. we will continue to enjoy our new Hylander. More

by Joyrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Lithia Toyota of Billings responded

Thank you! We're glad you found our staff to be so supportive during your visit.

December 12, 2018

Top notch, Joey did a great job of communicating. After the multi point inspection, the brakes were at the point where I was able to decide, not past due. More

by Tacoma2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Dec 14, 2018 -

Lithia Toyota of Billings responded

Thanks! We're glad Joey was so helpful.

December 06, 2018

Accommodated me on short notice My truck was due for servicing & I live over an hour from the dealership. I found out in the morning that my afternoon appointment had to cancel. When More

by tacomadriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Lithia Toyota of Billings responded

Thank you for this feedback! We're glad we could be of service! If you need anything else, don't hesitate to reach out!

December 04, 2018

Exceptional Kristen Paulsen in sales was excellent to work with over the phone and in person. We live in Miles City and we were able to do almost everything over More

by rand66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Paulsen, Patrick O'Neill
Dec 05, 2018 -

Lithia Toyota of Billings responded

Thanks, rand66! We're glad we could exceed your expectations! Enjoy your RAV4!

December 02, 2018

Awesome! I went in looking for a rav 4 and got one leases for the price point I wanted. They were very knowledgeable and if they were unsure of something they More

by 94shorty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Everett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wells
Dec 03, 2018 -

Lithia Toyota of Billings responded

Thanks! We're glad you found our staff to be knowledgeable and helpful! Enjoy your RAV4!

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