Lithia Toyota of Billings

Pleased Product sells itself, Sales staff listened to what we wanted, and worked with us to get it. Low pressure sales, again pleased. Would recommend to anyo Product sells itself, Sales staff listened to what we wanted, and worked with us to get it. Low pressure sales, again pleased. Would recommend to anyone. More

Serviced my car on time and was out in 45 minutes. Servicing was the fast and done witin the time I was told. Everyone I delt with in the service area were friendly, kind & courteous. Appreciated the Servicing was the fast and done witin the time I was told. Everyone I delt with in the service area were friendly, kind & courteous. Appreciated the positive attitude of the employees. More

Waiting area is pleasant. Plenty of comfortable seat to sit at. Coffee is available. Bathrooms were neat. TV if you want to watch. Magazines to read. A pleasant atmosphere. Plenty of comfortable seat to sit at. Coffee is available. Bathrooms were neat. TV if you want to watch. Magazines to read. A pleasant atmosphere. More

Professional, Friendly, Fast I took my car in for a scheduled service. It was done a half an hour earlier than estimated, which is always good. I had gone across the street to d I took my car in for a scheduled service. It was done a half an hour earlier than estimated, which is always good. I had gone across the street to donate blood while I was waiting. On my walk back I slipped and fell on an ice patch (it was a snowy day). Didn't hurt myself, but wary about walking on the snow again. Joey asked another gentleman there to bring my car in so I didn't have to go out looking for it. Such a nice thing to do, Thank you guys so much! I've had Robert do this same thing in the past. Really appreciate this crew! More

Highlander Upgrade From our first phone call to the dealership we were treated like a valuable customer. Kristen worked diligently to get us exactly what we needed and f From our first phone call to the dealership we were treated like a valuable customer. Kristen worked diligently to get us exactly what we needed and followed through to make sure we were happy with our purchase! More

Effortless and efficient!!! Great Experience! Purchased a new Tacoma completely online. No hassle, no waiting in the showroom "while I talk to my manager", no pressure, no attempts to upsell or s Purchased a new Tacoma completely online. No hassle, no waiting in the showroom "while I talk to my manager", no pressure, no attempts to upsell or surprises. Truly, one of the best car buying experiences I have ever had. My "sales specialist" was Kristen Paulson who did a phenomenal job. I purchased the truck from out of state as there were very few available where I live. She was straightforward from the outset, telling me exactly what was available and promptly answering any and all questions about the truck. When we got to price she immediately responded with a very reasonable and fair offer below what sites like true car and edmunds were quoting. After a brief talk with her sales manager (Patrick, also very easy to deal with and great customer service) to agree on price, she handled everything perfectly. She even offered to pick me up at the airport! She had everything ready to go when I arrived. Truck was detailed, filled with gas, plates were on and all paperwork was in order. All I had to do was sign a few documents and I was out the door. Twenty minutes tops. Fair pricing, great service and no hassles! I only wish Lithia was my local dealership. I could not give a higher recommendation for Kristen or Lithia toyota. Great job!! More

Friendly, knowledgeable and fast Another great service by lithia Toyota. One of the quickest ones yet. Friendly and helpful. Took care to keep my car clean in the muddy weather too. T Another great service by lithia Toyota. One of the quickest ones yet. Friendly and helpful. Took care to keep my car clean in the muddy weather too. Thank you. More

25k service They were done on time and everything went well. Wouldn't go anywhere else. I have a Tundra and a Rav4. We love our vehicles. They were done on time and everything went well. Wouldn't go anywhere else. I have a Tundra and a Rav4. We love our vehicles. More

2nd free service Serviced the car and had found a small piece which they discovered where it belongs. Had questions about the heating system which they addressed. Th Serviced the car and had found a small piece which they discovered where it belongs. Had questions about the heating system which they addressed. Thanks. More

Service on my Tundra I went in to get my 17 Tundra serviced. When it was done I went to pay, I had no idea the Toyota service car was still on it so it ende up costing no I went in to get my 17 Tundra serviced. When it was done I went to pay, I had no idea the Toyota service car was still on it so it ende up costing nothing. The staff was very good and friendly. I appreciate there honesty. More