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Lithia Toyota of Billings

Billings, MT

4.6
813 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1532 Grand Ave

Billings, MT

59102

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Showing 813 reviews

April 14, 2019

Accommodated my needs Robert has handled the service of our three Toyotas frequently. He has always been sensitive to our particular needs. We come from Red Lodge, so it is More

by JMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Speck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Lithia Toyota of Billings responded

Thanks, JMC! We're glad Robert was so helpful!

April 11, 2019

Oil change You guys did a great job getting me in for my oil change. The wait was minimal. I throughly enjoy my Tacoma, it has been a great pickup for me. More

by Jack432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Lithia Toyota of Billings responded

Thank you, Jack! We're glad we could be of service!

April 09, 2019

good service everytime. I arrived at 2pm for my 25,000 mile service. Instead of waiting in their waiting area I opted to take my daily 2 mile walk. When I got back to the dea More

by Gregory Stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Anthony
Apr 10, 2019 -

Lithia Toyota of Billings responded

Thank you, Gregory! We're glad we could meet your expectations! Until next time, take care!

April 09, 2019

Very good buying experience. They were very good on not pressuring me into buying me something I did not want. They were very helpful on getting me approved for a loan. More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thane Lange
Apr 10, 2019 -

Lithia Toyota of Billings responded

Thanks, Brandon! We're always happy to help!

April 08, 2019

Exceptional Service We had an absolutely stellar experience working with Madison when we were in. We came in about 6:30 took a probably longer than normal test drive as w More

by Kathy Racki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Owenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison in Sales
April 06, 2019

Recalls, oil change and interior master window switch panel Lithia Toyota took care of all the recalls from the NHTSA. They got the right part in at parts for the interior driver’s side door. They changed then More

by Toyota Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Lithia Toyota of Billings responded

Thank you for your feedback. Don't hesitate to reach out if you need anything else.

April 04, 2019

The salesman I contacted was a very diligent worker, Great dealership and quality used inventory with awesome prices that are sure to sway any kind of car buyer. I know the car I want is the car the staf More

by georgechandlerlll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Everett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Lithia Toyota of Billings responded

Thank you, George! We strive for a quality experience, and it's great to know our efforts paid off.

April 03, 2019

Very happy customer The salesman and finance department were very honest, helpful, professional and friendly. They walk thru and help me understand and purchase my new More

by Kommaly1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Brake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Lithia Toyota of Billings responded

Thanks, Kommaly1234! We're glad you found our staff to be so supportive.

March 26, 2019

Yes, excellent sales team. Excellent experience. Follow up and level of understanding all issues were excellent. The level of understanding of my interest and target to meet my More

by Ccr5226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Duff, Patrick O'Neill
Mar 27, 2019 -

Lithia Toyota of Billings responded

Thank you! We're glad you had an excellent experience. We appreciate your recommendation!

March 24, 2019

Service My service tech was exceptional - above and beyond! In today's world of lack of communication and customer service, he was very good. thank you More

by robin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 25, 2019 -

Lithia Toyota of Billings responded

Thank you, Robin! We're glad we went above and beyond your expectations!

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