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Lithia Toyota of Billings

Billings, MT

4.6
813 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1532 Grand Ave

Billings, MT

59102

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Showing 813 reviews

July 19, 2019

HAD A GREAT EXPERIENCE, EVERYONE WAS SO FRIENDLY The sales personal, Kristen Paulsen, was very, very helpful. She took her time with me and answered all my questions. Being in my Senior years. it to More

by Tweddle,Pat 1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Paulsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Lithia Toyota of Billings responded

Thank you, Pat! We're glad Kristen was so helpful during your recent visit.

July 18, 2019

Great Service Matt was our salesman, He is a very personable young man. He did a great job working with us. We would recommend him to anyone looking to get into a More

by Lynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Kozlovski
Jul 19, 2019 -

Lithia Toyota of Billings responded

Thank you, Lynne! We appreciate your recommendation!

July 04, 2019

Norm has been great! This is our 4th Toyota from the dealer This is our 4th new Toyota from your dealership in the past 10 months. It has always been a pleasure working with Norm. Great dealership! More

by Mark!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Everett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Lithia Toyota of Billings responded

Thank you, Mark! We're glad Norm has been so great to work with!

July 03, 2019

New Purchase Kristen was amazing to work with! She listened to our needs and worked until we had an amazing price and interest rate we loved. We love our new SR5 P More

by Klempel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Paulsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Holly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Lithia Toyota of Billings responded

Thank you! We think Kristen is amazing, too. Enjoy your 4Runner!

July 03, 2019

Service was great. They did everything they were supposed to do! Waiting was a little long tho. Maybe they need a snack machine, as my appt was at noon and i was starvi More

by C. Rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Lithia Toyota of Billings responded

Thank you for your honest feedback, C.

June 27, 2019

Buying a new red RAV 4 Salesman Carl Stokes greeted me as I drove in, he found out what I was looking for, showed me several vehicles that met my request, talked about the More

by retired/with Red Rav4
Recommend Dealer
Yes
Jun 28, 2019 -

Lithia Toyota of Billings responded

Thank you! We're glad you had a great, no-pressure experience with our team!

June 24, 2019

Great Experience Buying a Van We got excellent customer service when we bought our new Toyota Sienna. My parents had recommended Greg and he was great to deal with. Brittany in fi More

by sestenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Lithia Toyota of Billings responded

Thank you for the excellent feedback! We'll be sure to pass along your comments to our team.

June 24, 2019

Fast, Convenient The express lube service on our Toyota RAV4 was fast, convenient and professional. The technician performs a performance check on our car letting us More

by Greg & Tam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Lithia Toyota of Billings responded

Thank you, Greg & Tam! We're glad everything was completed quickly and to your satisfaction!

June 09, 2019

Great experience. Highly recommend. We were very pleased with our salesman, Carl Stokes, and the general sales manager, Payrick O’Neill. They were both extremely easy to deal with. We ne More

by Hartmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick O'Neill
Jun 10, 2019 -

Lithia Toyota of Billings responded

Thank you, Hartmann! We're glad you had a nice, no-pressure experience, and we'll be sure to pass along your comments to our team!

May 30, 2019

routine oil change and service very professional, thank you! glad to say that the service is consistently good. people are very friendly and courteous. I hope you all can keep up th More

by Joyrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Lithia Toyota of Billings responded

Thank you! We strive for quality customer service, so it's great to know our efforts paid off.

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