Lithia Toyota of Billings

Very Accommodating I was out of town when shopping for a newer vehicle, Norm and Shania were great throughout the process in helping find a vehicle and going through the I was out of town when shopping for a newer vehicle, Norm and Shania were great throughout the process in helping find a vehicle and going through the process from pre-approval to driving my new truck home. More

Toyota RAV4 Hybrid Dave Chambers sold me exactly what I needed, no more, no less. Repeat, Dave Chambers sold me exactly what I needed, no more, no less. Dave Chambers sold me exactly what I needed, no more, no less. Repeat, Dave Chambers sold me exactly what I needed, no more, no less. More

Great Experience I had a great experience at Lithia. Chawn was patient and knowledgeable and explained everything about the vehicle and each step of the purchase proc I had a great experience at Lithia. Chawn was patient and knowledgeable and explained everything about the vehicle and each step of the purchase process. More

Service done promptly at time of appointment. Everyone was pleasant and helpful. All information on the vehicle relayed to me. I look forward to using the se done promptly at time of appointment. Everyone was pleasant and helpful. All information on the vehicle relayed to me. I look forward to using the service dept again. More

Exciting, comfortable, no pressure. I didn’t feel pressured. Everyone was friendly. The whole process was fairly quick. Thought all hail damage should have been repaired. Not just hood. I didn’t feel pressured. Everyone was friendly. The whole process was fairly quick. Thought all hail damage should have been repaired. Not just hood. More

A relaxed no pressure sale. We worked with Shania at Lithia Toyota and had a great experience. It was relaxed and no pressure at any time. Shania was professional and personable. We worked with Shania at Lithia Toyota and had a great experience. It was relaxed and no pressure at any time. Shania was professional and personable. No high pressure to buy add ons we didn't want. We left feeling very satisfied with our purchase and our experience. More

Super professional, excellent service, highly recommended. We were treated with excellence. Super friendly, super professional, everyone we talked to was polite and helpful. No pressure, no crazy tactics, j We were treated with excellence. Super friendly, super professional, everyone we talked to was polite and helpful. No pressure, no crazy tactics, just a bunch of knowledgeable and helpful people getting together to help us find the right car to buy. Ask for Kristen, she was an awesome sales person. More

Best experience ever I have never had a good experience buying a car till I went to lithia Toyota!!! Not kidding before them I had 2 dealers sell cars right out from under I have never had a good experience buying a car till I went to lithia Toyota!!! Not kidding before them I had 2 dealers sell cars right out from under me. Also they refused to show me cars they had online. Terence was amazing we actually went to buy one car and ended up getting another. The transaction was seamless and amazing. Brittany in financing was also amazing!!! Great team !!!Go see this dealer. They are the best in town. Will be buying our next truck there More

Terrence Brake, Car Salesman or Miracle Worker?! Terrence Brake was so helpful throughout the whole process! He is a man of his word! Which says so much about his character and his commitment to prov Terrence Brake was so helpful throughout the whole process! He is a man of his word! Which says so much about his character and his commitment to providing exemplary service! He truly cares about his customers and works really hard to assure all goes smoothly from start to finish! Even after I drove off the lot with my newly purchased vehicle, he was there assisting me with all my questions and concerns. He quickly answered and/or responded to all of my calls and texts, providing me with all the information I needed to be fully knowledgeable about my car and purchase. He goes well beyond what a salesman might do, even after the deal is done! I bought a used car and he personally fixed and replaced a missing door handle himself at the dealership! The handle is brand new and looks great! Something he personally didn't have to do, he could have passed on this kind of "repair job" to someone else, while he moved on to make another sale! I could have waited for months, but he got it fixed right away! He made sure my car was cleaned and vacuumed that day as well! He also took the time to answer all my remaining questions and concerns about all the gadgets and gizmos these newer cars have today! It was like I was conversing with the car manual itself! He went well beyond what any other car salesman would do! Kind, courteous and respectful from the start! I never felt pressured, and I only felt truly positive about my interactions with him. He got me the car that I wanted, (and to my surprise) I was able to drive off the car lot that very same day! Me is truly a miracle worker! Honestly! I would recommend Terrance Brake to anyone looking to purchase a car used and/or new! He is amazing and truly a kind, decent and courteous person! Many blessings to him, because he deserves it! PS: I don't like conversing and/or dealing with salespeople to begin with, so for me to write a review like this for "any salesperson" says alot, not about me, but about your employee! Terrence Brake deserves employee of the month, simply for winning my positive review! More

Wonderful We worked with Terence and his manner was easy, non-pushy, and helpful. He listened to what I wanted and was looking for. He made my car purchase an We worked with Terence and his manner was easy, non-pushy, and helpful. He listened to what I wanted and was looking for. He made my car purchase an amazing experience. More