Lithia Toyota of Billings

Matt was great and made the whole car buying experience easy and fun! The rest of the crew I encountered were friendly and helpful! Very happy with my experience easy and fun! The rest of the crew I encountered were friendly and helpful! Very happy with my experience More

Excellent, professional and friendly. Everyone was professional, friendly and kind. They ga ve us an estimated time to be done and they were! Plus it was nice and warm inside. Thank You! Everyone was professional, friendly and kind. They ga ve us an estimated time to be done and they were! Plus it was nice and warm inside. Thank You! More

First dealership in 20 years where I comfortably shopped Kristen and Carl provided great help and a very smooth service for me, greatly appreciate it. This is my first Toyota and due to the positive experien Kristen and Carl provided great help and a very smooth service for me, greatly appreciate it. This is my first Toyota and due to the positive experience I may stay for Toyota fir a good change More

4Runner 4Fun Our experience with Kristen Paulson was excellent. She was professional, knowledgeable and fun to work with. She answered all our questions and/or so Our experience with Kristen Paulson was excellent. She was professional, knowledgeable and fun to work with. She answered all our questions and/or sought out the correct information if she was uncertain. I would by a vehicle from her anytime. Our experience with Brittany however was quite different and disappointing. After we had written our check for the vehicle in the amount we agreed upon, Brittany tried to sell us additional warranties. After making it very clear we were not going to spend any more money she persisted pushing her products.continueing to lower the warranty prices. Once Bill finally convinced her we were not going to spend any more money her attitude completely changed. She was short, rude and unprofessional. We walked out of there feeling scolded and belittled. Not what we expected after writing a check for $50,000. This experience with Brittney over shadowed and spoiled the experience of buying a new car. Once again this has nothing to do with Kristen. She was wonderful to work with. We know this experience disappointed her as well. More

excellent customer service! Everyone was very professional and helpful! A++++++++++++++ Would have never bought had my friend Karen not worked there and told me what a great pl Everyone was very professional and helpful! A++++++++++++++ Would have never bought had my friend Karen not worked there and told me what a great place it is! More

Great experience Kelly Navarro and Brittany in finance were very helpful! I’m extremely happy with my purchase. I made the right decision going to Toyota Lithuania of Kelly Navarro and Brittany in finance were very helpful! I’m extremely happy with my purchase. I made the right decision going to Toyota Lithuania of Billings. More

New Purchase no hassle, good service, no hurry, and they are well knowledgeable of what they do. Building and grounds are fair and just a overall nice place. no hassle, good service, no hurry, and they are well knowledgeable of what they do. Building and grounds are fair and just a overall nice place. More

Always reliable I have an older Toyota and there are issues from time-to-time. I can always count on Lithia Toyota of Billings to get me in and know how to handle any I have an older Toyota and there are issues from time-to-time. I can always count on Lithia Toyota of Billings to get me in and know how to handle any issues I may have. The staff in the service department are always helpful and try to accommodate if possible. I really appreciate everything they have done for me and my '97 4-Runner! More

Great service, friendly, eager to answer any questions very through in answering questions and explaining what was done and what service needed to be done. very through in answering questions and explaining what was done and what service needed to be done. More

Real Customer Service Thanks again for helping us out without an appointment. The oil change may have been no big deal to you but it was important for us to have before ou Thanks again for helping us out without an appointment. The oil change may have been no big deal to you but it was important for us to have before our road trip! More