Lithia Toyota of Billings

Shane Reid and his trainee, Larissa Teague were our sales people who worked with us..Once we drove into the dealership Shane made eye contact with us even before we got out of our car, having our presence a people who worked with us..Once we drove into the dealership Shane made eye contact with us even before we got out of our car, having our presence acknowledged from the beginning was nice! They were able to answer all our questions with professionalism and knowledge and not being “pushy.” They were very friendly and wanting to find us the right car for our needs. Shane was a very top notch salesman and his partner Lorissa will be too. We came home with a beautiful Highlander, got the deal we presented and we are very happy with our experience. We highly recommend these two sales people! More

Chawn Johnson is the man to see if you are looking for a new / used vehicle. He is honest and friendly. He listened to our needs and got us what we wanted. new / used vehicle. He is honest and friendly. He listened to our needs and got us what we wanted. More

Chawn Johnson was incredible in our search for our next vehicle. He was polite, punctual, and informative in helping us through every step of the process, making a potentially frustrating process very man vehicle. He was polite, punctual, and informative in helping us through every step of the process, making a potentially frustrating process very manageable. He helped navigate us through some potential financing issues and even a last minute car switch to get us into our new vehicle. I was very appreciative of him and the rest of the staff there and hope to do business there again in the future. More

As an out-of-state buyer, Terence at Lithia Toyota of Billings provided me with a great used vehicle buying experience. Prior to flying to Montana to purchase the vehicle, Terence provided me with a comp Billings provided me with a great used vehicle buying experience. Prior to flying to Montana to purchase the vehicle, Terence provided me with a complete video vehicle inspection in real-time via phone, proactively highlighted all areas of potential concern, and addressed the two specific issues we identified to my satisfaction. Upon arrival at the airport, Terence personally picked me up in the vehicle to test drive. Upon arrival at the dealership, I found that Terence represented the vehicle with 100% accuracy and I was on the road back home in less than 90 minutes. Post-sale, Terence maintained the same high service-level and quickly addressed a paperwork mistake we both missed in the purchase documents. Terence established my trust and I recommend him to help you with your next Toyota purchase. More

Stay away if you are in the market for a used or new vehicle & since you wont buy you wont have to worry about financing because they will steal you blind. Many reputable dealerships that you could give vehicle & since you wont buy you wont have to worry about financing because they will steal you blind. Many reputable dealerships that you could give your business to instead. Lithia has stockholders to answer to so they will squeeze every penny from you. More

Had a great experience with Lithia on the front end, buying my 4Runner. Love the vehicle, but regretting buying from Lithia. My temp tag expires today, but the paperwork didn't get mailed to our local g buying my 4Runner. Love the vehicle, but regretting buying from Lithia. My temp tag expires today, but the paperwork didn't get mailed to our local government until yesterday. So after today I will be illegally driving my 4Runner And hoping I don't get pulled over and get a ticket. The lady at Lithia in the title department has lied to my husband numerous times about when she mailed it out. The manager finally looked into it and mailed it himself yesterday. The manager said there was nothing they could do and they would not send us another temp tag. If you are headed to Lithia from another state, beware! More

It was a very pleasant experience with everyone involved, especially with the young salesman Shane Reid. He was very helpful explaining all of the features of their models and differences. especially with the young salesman Shane Reid. He was very helpful explaining all of the features of their models and differences. More

Shane was amazing to deal with! Called him on the phone September 8th at 6pm told him we needed something with 4wd. He did our application over the phone. On sep 9th he called and said we were approved!! W September 8th at 6pm told him we needed something with 4wd. He did our application over the phone. On sep 9th he called and said we were approved!! We drove to billings got our suv signed all the documents and we were out within an hr! Shane was very personable and listened to what we wanted and got us in or car! We highly recommend going to lithia toyota in billings and asking for shane!! He will most definitely take care of you and listen. More

Terrance at Lithia Toyota of Billings was extremely knowledgeable and very personable. He made sure I knew what was coming in my truck and how to get the most out of it. I highly recommend working with knowledgeable and very personable. He made sure I knew what was coming in my truck and how to get the most out of it. I highly recommend working with him if you're ever looking for a vehicle More

I loved my experience buying my Jeep with Lithia Toyota. I was buying my vehicle from out of town and Terrence was such a help with sending pictures and being 100% honest about everything. All of the staff I was buying my vehicle from out of town and Terrence was such a help with sending pictures and being 100% honest about everything. All of the staff were very friendly and helpful I would highly recommend Lithia Toyota if you are looking for a new vehicle. More