Lithia Toyota of Billings

Marshall and Matthew Pentecoste were the absolute best. They were patient kind and knowledgeable about the cars. Marshall helped me find the absolute right car for me I can't thank him enough They were patient kind and knowledgeable about the cars. Marshall helped me find the absolute right car for me I can't thank him enough More

My salesman, Shane Reid was very professional and stayed with me and my purchase plan all the way to the end. I left Lithia Toyota in my new car extremely pleased with the way I was greeted and treated the with me and my purchase plan all the way to the end. I left Lithia Toyota in my new car extremely pleased with the way I was greeted and treated the entire time I was there! Thank you Shane for your dedication. More

Let me just say this dealership has earned itself life long customers! Carl was amazing and treated my fiancé and I like family after having a long and drawn out uneventful day at GMC RimRock. This salesm long customers! Carl was amazing and treated my fiancé and I like family after having a long and drawn out uneventful day at GMC RimRock. This salesman went above and beyond to make sure we were taken care of! He and the other workers tried very hard to make sure we had the best deal. When I get ready for another vehicle I hope Carl is still there or someone that has just as much character as he has. I cannot thank him and the staff enough for our experience and I look forward to working with them again in the future! More

Robert Muir, Kristen Paulson & Keith DuShane are extremely professional, fair & honest. We have purchased six vehicles from LITHIA Toyota and will continue to do business with them & recommend them extremely professional, fair & honest. We have purchased six vehicles from LITHIA Toyota and will continue to do business with them & recommend them to our friends. Their service is excellent and our Toyota’s seem to last forever! More

Shane Reid and his trainee, Larissa Teague were our sales people who worked with us..Once we drove into the dealership Shane made eye contact with us even before we got out of our car, having our presence a people who worked with us..Once we drove into the dealership Shane made eye contact with us even before we got out of our car, having our presence acknowledged from the beginning was nice! They were able to answer all our questions with professionalism and knowledge and not being “pushy.” They were very friendly and wanting to find us the right car for our needs. Shane was a very top notch salesman and his partner Lorissa will be too. We came home with a beautiful Highlander, got the deal we presented and we are very happy with our experience. We highly recommend these two sales people! More

Chawn Johnson is the man to see if you are looking for a new / used vehicle. He is honest and friendly. He listened to our needs and got us what we wanted. new / used vehicle. He is honest and friendly. He listened to our needs and got us what we wanted. More

Chawn Johnson was incredible in our search for our next vehicle. He was polite, punctual, and informative in helping us through every step of the process, making a potentially frustrating process very man vehicle. He was polite, punctual, and informative in helping us through every step of the process, making a potentially frustrating process very manageable. He helped navigate us through some potential financing issues and even a last minute car switch to get us into our new vehicle. I was very appreciative of him and the rest of the staff there and hope to do business there again in the future. More

As an out-of-state buyer, Terence at Lithia Toyota of Billings provided me with a great used vehicle buying experience. Prior to flying to Montana to purchase the vehicle, Terence provided me with a comp Billings provided me with a great used vehicle buying experience. Prior to flying to Montana to purchase the vehicle, Terence provided me with a complete video vehicle inspection in real-time via phone, proactively highlighted all areas of potential concern, and addressed the two specific issues we identified to my satisfaction. Upon arrival at the airport, Terence personally picked me up in the vehicle to test drive. Upon arrival at the dealership, I found that Terence represented the vehicle with 100% accuracy and I was on the road back home in less than 90 minutes. Post-sale, Terence maintained the same high service-level and quickly addressed a paperwork mistake we both missed in the purchase documents. Terence established my trust and I recommend him to help you with your next Toyota purchase. More

Stay away if you are in the market for a used or new vehicle & since you wont buy you wont have to worry about financing because they will steal you blind. Many reputable dealerships that you could give vehicle & since you wont buy you wont have to worry about financing because they will steal you blind. Many reputable dealerships that you could give your business to instead. Lithia has stockholders to answer to so they will squeeze every penny from you. More

Had a great experience with Lithia on the front end, buying my 4Runner. Love the vehicle, but regretting buying from Lithia. My temp tag expires today, but the paperwork didn't get mailed to our local g buying my 4Runner. Love the vehicle, but regretting buying from Lithia. My temp tag expires today, but the paperwork didn't get mailed to our local government until yesterday. So after today I will be illegally driving my 4Runner And hoping I don't get pulled over and get a ticket. The lady at Lithia in the title department has lied to my husband numerous times about when she mailed it out. The manager finally looked into it and mailed it himself yesterday. The manager said there was nothing they could do and they would not send us another temp tag. If you are headed to Lithia from another state, beware! More