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Lithia Toyota of Billings

Billings, MT

4.6
809 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1532 Grand Ave

Billings, MT

59102

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Showing 809 reviews

May 18, 2023

Their sales team are bullies, liars and very dishonest. First thing they want from you is your driver's license and social security number. When I asked why....they answered " that's how we do it here." T More

by Cory the guy they could not cheat
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Salesman Carl and manager Mike
May 22, 2023 -

Lithia Toyota of Billings responded

Hello Cory, I’m sorry to hear you did not experience the high level of professionalism our team works to provide. I’d appreciate the opportunity to discuss your visit personally, as your feedback will help us better serve you and other guests in the future. When you are available, please reach out to me at the contact below. Patrick O'Neill 406-281-8346 General Sales Manager

May 14, 2023

Get everything in writing ‼️ If you like doing business with cons, Liars, and bullies. This is the place for you. They will break contact of your earnest money after you give it to them without disclosures More

by Jwplmdsrt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brittany Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Shelton
1.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Bromgard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Lithia Toyota of Billings responded

Hello, We appreciate you taking the time to leave us with your constructive feedback. Every customer deserves a first-class experience, I am sorry to hear that we did not meet those standards. We strive to make sure that every customer has the best experience possible, so they leave happy and satisfied with their visit. When you are free, please contact me so we can discuss your experience in more detail. Patrick O'Neill 406-281-8346 General Sales Manager

May 11, 2023

Terence was very friendly and easy to work with. The gentleman that wrapped up the paperwork was very knowledgeable and quick. Of course being a Friday night almost closing time probably had a litt More

by jcrit882009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terence Brake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lithia Toyota of Billings responded

Hello, thank you for visit our Lithia Toyota of Billings team. If there is anything we could have done to improve your visit. Please feel free to reach out to us. We hope to see you again to earn your fifth star!

May 10, 2023

I thought the car buying experience was the best I have ever had with a dealer. TJ was very helpful and accommodating. The sales manager that took in my trade was honest and knowledgeable. I thought I rece More

by rogpatt16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Bromgard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lithia Toyota of Billings responded

Hello, what a great shout out to TJ! Our Lithia Toyota of Billings team appreciates your kind feedback. Enjoy the miles ahead and we will see you down the road.

May 15, 2023 -

Lithia Toyota of Billings responded

Hello, thank you for the great shout out to TJ and our Lithia Toyota of Billings team. Stop by and visit us again anytime!

May 09, 2023

TJ was incredible through the whole process. I had thoughts on what I wanted, and he worked to make sure we left with perfect car. Also Thad with finance was amazing. It was a great experience. More

by clwillhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Bromgard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lithia Toyota of Billings responded

Hello, thank you for your five-star recommendation of TJ and our Lithia Toyota of Billings team. We hope you enjoy your new ride and we will see down the road~

May 09, 2023

Shane was great to work with! Very upbeat and knowledgeable about the vehicles. He found as an amazing car that fit our family perfect. More

by Kmfrink1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lithia Toyota of Billings responded

Hi there, we are thrilled to hear Shane provided you with a five-star visit. Our Lithia Toyota of Billings team hopes to see you again!

May 09, 2023

Shane was knowledgeable and patient. Relatively fast transaction to purchase a new car. plus I love my car! More

by Mkuske
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lithia Toyota of Billings responded

Hello, thank you for choosing to visit Shane and our Lithia Toyota of Billings team. We appreciate your five-star rating. Enjoy the miles ahead and we will see you next time!

May 09, 2023

The dealership has always been professional and willing to work out a good price with you. Very nice staff as well! More

by Dyllan dekievit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norm Everett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lithia Toyota of Billings responded

Hi Dyllan, thank you for visiting our Lithia Toyota of Billings team. We appreciate your five-star feedback and hope to see you again.

May 09, 2023

They try and work with you and make the best deal that they can being that both of you come out on top More

by tyler.admidin2017
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terence Brake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lithia Toyota of Billings responded

Hello, thank you choosing to visit Lithia Toyota of Billings. We appreciate your five-star feedback. See you next time!

May 08, 2023

TJ was very helpful showing me and answering the questions I had on my new purchase. More

by Dianne Morrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Bromgard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lithia Toyota of Billings responded

Hi Diane, congrats on your awesome new ride! TJ and our Lithia Toyota of Billings team. All of us here hope to see you again in the future.

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