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Lithia Toyota of Billings

Billings, MT

4.6
813 Reviews
Lithia Toyota of Billings is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Billings, located in Montana's "Magic City", joined the Lithia Motors family of dealerships in August 2010 after being acquired from Grand Avenue Auto, Inc. Lithia Toyota of Billings sells new and used Toyota cars, trucks & SUVs in Billings, MT, near the surrounding areas of Missoula, Helena, Bozeman, Great Falls, and Kalispell. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma & Tundra. Lithia Toyota of Billings also has Toyota Certified Used Vehicles, vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1532 Grand Ave

Billings, MT

59102

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Showing 813 reviews

June 06, 2023

T.J. and Lithia Toyota made it easy for me to get the car I wanted! More

by lrbyrd76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Strege
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Bromgard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Lithia Toyota of Billings responded

Congratulations on your new car! We are excited to know your buying experience with TJ and our team was an excellent one. We look forward to serving you again next time.

June 05, 2023

I got my Jeep back a few months ago from TJ. He was a new guy at the time and told us such. Some of the interaction took a long time and got frustrating, but TJ did a great job, especially being More

by jlynne1121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Strege
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Bromgard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Lithia Toyota of Billings responded

Hi there, Thank you for your very honest feedback. Congratulations on your new Jeep! If there was anything we could have done better to improve your rating please feel free to reach out to us or please consider updating your rating if that is not the case. Our team hopes to see you again down the road.

May 22, 2023

shane was so knowledgeable! and just so helpful, definitely would recommend buying a car from him! More

by ashleymillhollin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Lithia Toyota of Billings responded

Hi Ashley, It makes us happy to hear you had a great car-buying experience with Shane. We're glad to have earned your recommendation. We look forward to serving you again at Lithia Toyota of Billings.

May 22, 2023

This dealership does a great job of getting you in and out quick and easy. I am a very busy person so accommodating to when I was able to see the car was very easy! More

by haileyreynolds461
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Bromgard
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Lithia Toyota of Billings responded

Hi Hailey, While we are glad to know you had a quick, easy service experience, we apologize that your recent visit was not a 5-star experience. If you would like to share with our team any areas you feel need improvement, please let us know. Otherwise, we hope to serve you again in the future. Michael Cleveland 406-281-8381 Service Manager

May 18, 2023

Their sales team are bullies, liars and very dishonest. First thing they want from you is your driver's license and social security number. When I asked why....they answered " that's how we do it here." T More

by Cory the guy they could not cheat
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Salesman Carl and manager Mike
May 22, 2023 -

Lithia Toyota of Billings responded

Hello Cory, I’m sorry to hear you did not experience the high level of professionalism our team works to provide. I’d appreciate the opportunity to discuss your visit personally, as your feedback will help us better serve you and other guests in the future. When you are available, please reach out to me at the contact below. Patrick O'Neill 406-281-8346 General Sales Manager

May 14, 2023

Get everything in writing ‼️ If you like doing business with cons, Liars, and bullies. This is the place for you. They will break contact of your earnest money after you give it to them without disclosures More

by Jwplmdsrt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brittany Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Shelton
1.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Bromgard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Lithia Toyota of Billings responded

Hello, We appreciate you taking the time to leave us with your constructive feedback. Every customer deserves a first-class experience, I am sorry to hear that we did not meet those standards. We strive to make sure that every customer has the best experience possible, so they leave happy and satisfied with their visit. When you are free, please contact me so we can discuss your experience in more detail. Patrick O'Neill 406-281-8346 General Sales Manager

May 11, 2023

Terence was very friendly and easy to work with. The gentleman that wrapped up the paperwork was very knowledgeable and quick. Of course being a Friday night almost closing time probably had a litt More

by jcrit882009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terence Brake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lithia Toyota of Billings responded

Hello, thank you for visit our Lithia Toyota of Billings team. If there is anything we could have done to improve your visit. Please feel free to reach out to us. We hope to see you again to earn your fifth star!

May 10, 2023

I thought the car buying experience was the best I have ever had with a dealer. TJ was very helpful and accommodating. The sales manager that took in my trade was honest and knowledgeable. I thought I rece More

by rogpatt16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Bromgard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lithia Toyota of Billings responded

Hello, what a great shout out to TJ! Our Lithia Toyota of Billings team appreciates your kind feedback. Enjoy the miles ahead and we will see you down the road.

May 15, 2023 -

Lithia Toyota of Billings responded

Hello, thank you for the great shout out to TJ and our Lithia Toyota of Billings team. Stop by and visit us again anytime!

May 09, 2023

Shane was great to work with! Very upbeat and knowledgeable about the vehicles. He found as an amazing car that fit our family perfect. More

by Kmfrink1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lithia Toyota of Billings responded

Hi there, we are thrilled to hear Shane provided you with a five-star visit. Our Lithia Toyota of Billings team hopes to see you again!

May 09, 2023

TJ was incredible through the whole process. I had thoughts on what I wanted, and he worked to make sure we left with perfect car. Also Thad with finance was amazing. It was a great experience. More

by clwillhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Bromgard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lithia Toyota of Billings responded

Hello, thank you for your five-star recommendation of TJ and our Lithia Toyota of Billings team. We hope you enjoy your new ride and we will see down the road~

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