Lithia Toyota of Abilene

Even the atmosphere is different! My sixteen year old daughter and I went to Abilene from Midland to look at a car that Ken Terry found for me. I am very familiar with what makes Ken My sixteen year old daughter and I went to Abilene from Midland to look at a car that Ken Terry found for me. I am very familiar with what makes Ken and the entire Lithia Toyota dealership different, but her only experience with car dealerships was when she went with us to buy the little car that both her and her older brother learned to drive. We were greeted in the rain as we exited our car and were escorted inside while they located Ken. We were offered coffee, water or soft drinks while they let Ken know we were there. Ken had the used car we had come to look at pulled inside of a bay so we could stay dry. My daughter and I test drove the car and then we got down to the business of getting settled on price, trade in, and letting the dealership look for a better finance rate than we had found with our bank. All with absolutely no stress or pressure. Ken and the entire staff were nothing but professional and courteous and there was never any pressure. I joked with Ken that we were trading in the last car that I had purchased without him as the salesperson! As my daughter and I got into her "new" used car to drive back to Midland she looked at me and said "WOW, that was nothing like what I expected. Even the atmosphere in that dealership is different that what I expected!" When asked why we drive to Abilene to do our car shopping that is what I tell them. They do business with you knowing that if they treat you right, you will be back! More

Great Mr. Sutton was at our service from the moment we walked in. He was patient and willing to show us every car on the lot. He got us what we wanted and m Mr. Sutton was at our service from the moment we walked in. He was patient and willing to show us every car on the lot. He got us what we wanted and made the buying experience quick and easy. I will definitely go back when I need anything else. More

Happy Wife Happy Life I started off looking for my wife a 4Runner while out of town. I contacted John Nichols at Lithia of Abilene. He stayed on top of things and found the I started off looking for my wife a 4Runner while out of town. I contacted John Nichols at Lithia of Abilene. He stayed on top of things and found the suv she was wanting! He and the finance department worked to get our payments where we needed them with all the extras they offer. Very glad to have met and dealt with Mr. John Nichols, he is a great guy and dedicated to making the customer happy and help them any way he can! Thanks again. More

Lithia Toyota wants what's best for their customers. I would say Lithia Toyota is an excellent dealership to work with in buying a new vehicle. They are patient with you getting everything set up and rea I would say Lithia Toyota is an excellent dealership to work with in buying a new vehicle. They are patient with you getting everything set up and ready and they're very kind and want the best for their customers. Always there to answer questions if need be as well. Very impressed and satisfied with the customer service given. I recommend them to anyone. More

2016 Tundra Visited the dealership late in the day and was able to complete the transaction in less than an hour. Greg Parks was my salesperson and was very know Visited the dealership late in the day and was able to complete the transaction in less than an hour. Greg Parks was my salesperson and was very knowledgeable and professional. More

Easy and professional Great sales experience friendly low pressure process. Have bought 4 cars from this dealership all have been great cars. Love the new ride. Thank you Great sales experience friendly low pressure process. Have bought 4 cars from this dealership all have been great cars. Love the new ride. Thank you More

New vehicle desired Employees at Lithia Toyota of Abilene since December 2010 have always made us feel special. Philip Underwood and Jim Buckner helped to make that poss Employees at Lithia Toyota of Abilene since December 2010 have always made us feel special. Philip Underwood and Jim Buckner helped to make that possible. More

AMAZING!!!!!!!!!!!! Greg & ALL the employees made us feel very comfortable. I still can't believe the Toyota Sequaia is mine. I new several people that worked at Toyota & Greg & ALL the employees made us feel very comfortable. I still can't believe the Toyota Sequaia is mine. I new several people that worked at Toyota & didn't know they worked there. My cousins came in for an oil change so it was like a family reunion that day. I actually even sold Levi his house. Yolanda I went to school with. It made for a great day :) More

Recently bought a car through this company, simple and easy! My fiancé and I recently bought a car through Sara McCarter, she helped us get into a brand new car and at my age (being 19) amazes me! I didn't think My fiancé and I recently bought a car through Sara McCarter, she helped us get into a brand new car and at my age (being 19) amazes me! I didn't think I would have been able to get into a new car so fast. Surprisingly our payments are right where we wanted them to be. Thank you Sara McCarter for your help and patience. Thank you again for helping us get into a car big enough for our twins! I look foward to working with you again! More

Amazing Service The service was amazing in helping me pick out my new car. Dominique was a great help from the beginning helping me choose a car and test driving it, The service was amazing in helping me pick out my new car. Dominique was a great help from the beginning helping me choose a car and test driving it, as well as helping me through the beginning of the paper work. Andrew made the service even better with being able to give me good deals and help me finalize my decision. Would definitely recommend others to go here for their future vehicle purchases. More