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Lithia Toyota of Abilene
Abilene, TX
1,576 Reviews
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August 16, 2016
No hassle, great experience From the time we were greeted as we arrived, to the time we were handed the keys to our new Highlander, we were treated with the utmost courtesy, effi From the time we were greeted as we arrived, to the time we were handed the keys to our new Highlander, we were treated with the utmost courtesy, efficiency, and friendliness. Mark was attentive to every question, sought out what we were looking for in a new car, and put us in the perfect vehicle at the best price. What more could anyone want? A great experience. More
by Happynewowner
Employees Worked With
Mark Harris
August 12, 2016
Rav4 purchase Jody Rood helped me get into a great car! If you need help buying a car go see him. He's great!!! There are lots of choices so go get a new car. Jody Rood helped me get into a great car! If you need help buying a car go see him. He's great!!! There are lots of choices so go get a new car. 😁😁😁 More
by Nitack
Employees Worked With
Jody Rood
August 03, 2016
Overall great experience We purchased a used tundra for our daughter. Greg Parks was great! Spent a lot of time with us. Answered all of our questions. Overall great experienc We purchased a used tundra for our daughter. Greg Parks was great! Spent a lot of time with us. Answered all of our questions. Overall great experience. We'll definitely be back. More
by Jarrott
Employees Worked With
Greg Parks
August 02, 2016
Great customer service great customer service, great selection of vehicles and competitively priced . Salesman was very attentive to our needs and what we required in a veh great customer service, great selection of vehicles and competitively priced . Salesman was very attentive to our needs and what we required in a vehicle. Good car buying experiance More
by AbileneRick
Employees Worked With
Stephen Cisneros
August 01, 2016
Great experience These people are selling a great product. Kyle has helped my wife and I purchase 2 vehicles now and we both are very happy with our purchase. Thanks. These people are selling a great product. Kyle has helped my wife and I purchase 2 vehicles now and we both are very happy with our purchase. Thanks. More
by dryman64
Employees Worked With
Kyle Corr
July 31, 2016
Great Experience Thank you very much Raul Rodriguez for getting me into my new truck, couldn't be happier. Will definitely recommend them to other friends and hope tha Thank you very much Raul Rodriguez for getting me into my new truck, couldn't be happier. Will definitely recommend them to other friends and hope that they continue the positive work. More
by Turbo8477
Employees Worked With
Raul Rodriguez
July 30, 2016
Sketchy Service Department! Let me give my disclaimer; I've never been to this dealership. My review is based on the experience of my parents. My parents have a mid 2000's Cam Let me give my disclaimer; I've never been to this dealership. My review is based on the experience of my parents. My parents have a mid 2000's Camry ('05 I believe) that they purchased new from Toyota of Abilene. They have solely used the dealership (driving about an hour) for maintenance and repairs. Things were great, until about a year ago..... While checking the fluids on the car for them, I discovered an issue with the bolts that hold the air filter cover down. One was missing, and one was broken. The lid was loosely sitting in place. Again, this is the only shop to touch the car, so it had to have happened there. I'm guessing a tech broke bolts (maybe using an impact gun?), and didn't want to get in trouble (the only way to replace them is to order an entire air cleaner unit). The bolts are of a peculiar design, but I was able to find some hardware that works. At their last visit (for an oil change), they were told they have a steering system leak, and need a new pump and steering rack (at a price of around $2,000). Given the age of the car and the number of miles, it's fully plausible. They'd been discussing the possibility of replacing the car, so they decided to wait on having the work done. Out of curiosity, I checked the power steering fluid level, and found it to be massively overfilled (almost to the top of the reservoir). Depending on the design of the system, overfilling it can cause a few different problems (or a combination). The system can leak due to the increased hydraulic pressure. Air can be induced into the system, causing pump and/or rack failure. Fluid can overflow from the reservoir, at the risk of causing a fire. None of these scenarios are good. I immediately adjusted the fluid level to where it should be. It's been a few months now (and a couple thousand miles) and the car has not lost a drop of fluid. I can't find any evidence of a leak. I can't help to come to the conclusion that the service department was trying to rip off my parents. There's no other explanation for a technician diagnosing a steering leak and then overfilling the system. That's only going to exasperate an existing leak (which I'm fairly certain there isn't one), or create a new one (thus, needing replacement). Maybe the rest of the dealership is alright, but I'd be skeptical of the service department. It should go without saying that my parents won't be back. More
by Jdrum1
Employees Worked With
Unsure
July 25, 2016
Very quick and painless process I hit a deer and totaled my car. I needed to buy a new car. I was frustrated because it was not a planned purchase. Mike Stock made my purchase smo I hit a deer and totaled my car. I needed to buy a new car. I was frustrated because it was not a planned purchase. Mike Stock made my purchase smooth, he was considerate and efficient. He respected some definite choices happen. Mark in Finance was more than accommodating. This is my seventh Camry and they are excellent cars. More
by 2016camry
Employees Worked With
Mike Stock
July 23, 2016
"Great Experience" Great experience for my 2nd purchase 1st time not so good 20 years ago. These guys treat you honest and wasn't talked into something I had no need for Great experience for my 2nd purchase 1st time not so good 20 years ago. These guys treat you honest and wasn't talked into something I had no need for. Explained everything and never felt uncomfortable asking simple questions. These guys rock!!!!!!!!! More
by Lin
Employees Worked With
Craig Beverley, Mark Harris, Stephen Cisneros
July 20, 2016
Mark Harris top notch salesman Mark Harris, at Lithia Toyota Abilene, is a top notch salesman! I was in the market for a 2016 Tacoma when they were few and far between. Mark attempt Mark Harris, at Lithia Toyota Abilene, is a top notch salesman! I was in the market for a 2016 Tacoma when they were few and far between. Mark attempted to locate what I wanted at other dealerships and when unable to find a truck with the options I required, He ordered one from the factory. He followed up on the order and kept me informed of the status every step of the way. The truck arrived on the day he promised (3 months after it was ordered) and made sure that all the options I wanted were installed and a couple of small problems were corrected right away and to my satisfaction. He offered a fair trade on my 2006 Tacoma and did his best to honor that price after the 3 months it took for the 2016 to arrive. Overall my experience dealing with Mark has been an excellent one. I would recommend Mark and Lithia of Abilene. More
by natej
Employees Worked With
Mark Harris
