Lithia Toyota of Abilene

Amazing salesman....Phillip Underwood I love my Toyota! But even more, I love the fact that if I ever need anything at all for my car, that help is just a phone call away! Phillip Underwoo I love my Toyota! But even more, I love the fact that if I ever need anything at all for my car, that help is just a phone call away! Phillip Underwood is amazing at his job. I'm one of those people who wants to know what every little noise is, what all the gadgets are, what this is, what that is...lol and no matter how many times I call or go up there, Phillip is always willing and ready for anything I have to ask! Hell stop whatever he's doing to help me out and I really appreciate everything he does! I hope everyone is as lucky as I am to have a salesman like Phillip who truly cares about his customers as is proud of his job , and it really shows! Thank you Phillip! More

Easiest vehicle purchase I've ever had I was desperately in need of a car and just arrived that day on the Air Force base when I spoke with Mark Harris about a used CR-V. It was an hour bef I was desperately in need of a car and just arrived that day on the Air Force base when I spoke with Mark Harris about a used CR-V. It was an hour before they closed and I had no way of getting to the dealership. Mark was awesome and came to pick me up so I could test drive and see the vehicle. I told him what I wanted with payments and I felt no pressure to do anything more than what I wanted. Between Mark in sales and Mike in finance it felt like I was buying a car from friends or family instead of a dealership. Thank you both for staying late and helping me get set up. More

Buying my truck Thanks to lithia toyota I am in my third truck now and loving every minute of it.they worked hard to get me exactly what I wanted. Mark harris and cr Thanks to lithia toyota I am in my third truck now and loving every minute of it.they worked hard to get me exactly what I wanted. Mark harris and craig beverley are the best at what they do. More

One satisfied customer! Samuel Sloane worked with us on several occasions before we came to a satisfactory agreement. He is very knowledgeable and professional and seems to Samuel Sloane worked with us on several occasions before we came to a satisfactory agreement. He is very knowledgeable and professional and seems to genuinely care about his clients. After the sale Samuel Sloane even made a trip to our house to help us with programming our garage door opener. More

Looking for a vehicle to meet our health issues We shared our needs, two vehicles were brought to the door closest to us. Each vehicle was shown and described to us carefully. We were watched to b We shared our needs, two vehicles were brought to the door closest to us. Each vehicle was shown and described to us carefully. We were watched to be sure we were comfortable all the time we waited for the car to be serviced, paper work done, etc. Everyone we were in contact with were very polite and listened to what we had to say before presenting us with products. More

Ask for Micheal Nicholas aka "Chow" My experience was great. I'm a first time buyer and I wanted something safe and reliable. The first two times I came in to check out their vehicles (t My experience was great. I'm a first time buyer and I wanted something safe and reliable. The first two times I came in to check out their vehicles (the certified corollas) was easy and not rushed at all. All I wanted to do was check it out, test drive it, find out the price, and get all the info I could about it so I would be able to make an informed decision later. Michael was really accommodating I get out of work late and by the time I got cleaned up, it was close to closing time and even then I wasn't rushed. Like I said earlier I'm a first time buyer and he was able to clarify and answer all of my questions/concerns. Plus he didn't try to over sale it to me or put down the other brands out there . So here's a shout out to Micheal Nicholas More

Excellent purchasing experience Initially I stopped by the dealership just to look at the Highlanders. Stephen Cisneros answered all of my questions without being "a pushy salesman" Initially I stopped by the dealership just to look at the Highlanders. Stephen Cisneros answered all of my questions without being "a pushy salesman" for which I was VERY appreciative. When I decided 2 days later that I did want to purchase the vehicle, I gave Stephen a call and we did preliminary paperwork by phone. He was scheduled to be off on Saturday when we planned to pick up the vehicle, so he arrranged for Ruben Velasco to help us with finalizing our purchase. Both of these young men are very helpful, patient and thorough in performing their jobs. They are both assets to the dealership. More

Certified 2011 Toyota Avalon Awesome help. Especially love how sales staff don't try to oversell anything to you especially when you know what you're looking for. Lost my car abou Awesome help. Especially love how sales staff don't try to oversell anything to you especially when you know what you're looking for. Lost my car about a week ago and it's been hard on me and these guys didn't make it any harder! Shout out to Greg Parks over at Lithia. Looking forward to finishing up the paperwork on Saturday! More

First Tundra buying experience - Fantastic! Great experience. I've been working with Philip Underwood for years. Got my mother-in-law a used car, my son a used car and now I finally broke down Great experience. I've been working with Philip Underwood for years. Got my mother-in-law a used car, my son a used car and now I finally broke down and got a 2017 Tundra from Philip. Both used cars are still on the road after many years and buying process was easy. The Tundra was even better because they didn't have exactly what I was looking for on the lot. I sat down with Philip and we spec'ed out exactly what I wanted and placed the order. 6 weeks later my truck, exactly as I wanted, was there. We did the credit approval over the phone and when I walked in to see it, all the paperwork was ready to go. After a quick test drive (truck was completely detailed) it took less than an hour to get all processed and drive away with a new vehicle. I will continue to go back to Philip for all my car needs. Highly recommend asking for him. More

Toyota of Abilene Mark Harris did everything I asked of him.He went that extra mike to make it happen.If you want someone that's going to give you great customer servic Mark Harris did everything I asked of him.He went that extra mike to make it happen.If you want someone that's going to give you great customer service he's your man More