Lithia Toyota of Abilene
Abilene, TX
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Yelled in my face too Only writing this because it seems like a recurring pattern that has not been addressed. This 'manager' pulled my salesman aside and asked, well withi Only writing this because it seems like a recurring pattern that has not been addressed. This 'manager' pulled my salesman aside and asked, well within earshot, "what's this guy's deal" After they spoke for a minute he walked right up to me stuck his face about an inch from my nose and asked which vehicle I wanted to buy, then screamed when I wasn't specific enough. This was right in front of the reception area and my dealer rep. I felt he was beyond aggressive and provoking. BTW I had never met or seen this guy before. No surprise I haven't been back. More
Had plans to test drive only....came home with a nee pickup! We pulled into the parking lot and before I even placed the vehicle in park, Aaron was greeting us with a smile. He was laid back and made us feel wel We pulled into the parking lot and before I even placed the vehicle in park, Aaron was greeting us with a smile. He was laid back and made us feel welcome, even though we had no clue what we were actually looking for. Our intent was just to look around and test drive some pickup trucks. Aaron was very informative about all of the trucks we looked at. He answered all of our questions even when I asked questions that may have seemed silly. We weren't sure we could afford to make a purchase right now, but Aaron assured us, he would get us a great deal. We decided to go ahead and purchase the 2016 Dodge Ram and we began the paper work. Aaron and the other gentleman that went over the paper work with us were both awesome and kept us feeling confident in our purchase. They even ended up getting us a better deal than orginally discussed. Just two days after our purchase, Aaron called to check on us and make sure we were stll happy with our purchase. This vehicle buying experience has helped change my view on car salesmen, that's for sure! Thank you, Lithia Toyota! More
Dream come true I was about to give up on looking for a car, I didn’t have much credit but I came across and found Sara and she was amazing! She did not stop until sh I was about to give up on looking for a car, I didn’t have much credit but I came across and found Sara and she was amazing! She did not stop until she got a yes I’m extremely grateful for all of her help! I would recommend everyone to go to her! Thank you so much! More
Great over all . Loved Mark and Micheal one of the best Not sure where to being from the minute i walk in mark was one of the friendly guys i have ever met. I was actually going in to get a use car. whic Not sure where to being from the minute i walk in mark was one of the friendly guys i have ever met. I was actually going in to get a use car. which i was approved for but at the end omg i ended up with a brand new carmy 2018 .. i was so worried about the warranty on the use car. he did everything he could to get me my warranty and got me in a new car to think it was what i wanted from the being just was scared i wasnt going to get it .. micheal has done all three of my cars paper work and make sure i had it all ..from my oil changes to my windows tinted ,. Both these guys are keepers. im so blessed to had them help me in getting a new car. thank u . More
It was nice and friendly I had a great experience. They made sure that I got into something. Which was great because I needed transportation pretty bad. I appreciate the se I had a great experience. They made sure that I got into something. Which was great because I needed transportation pretty bad. I appreciate the service More
Fantastic Customer service Aaron is knowledgeable even when i threw a curveball question to him. He knocked it out of the park. Thank you once again Aaron Coker Aaron is knowledgeable even when i threw a curveball question to him. He knocked it out of the park. Thank you once again Aaron Coker More
Great experience. Awesome customer service Great customer service! I would recommend Lithia Toyota to anyone who is in the market for a vehicle! Their facilty was clean and they found a perfect Great customer service! I would recommend Lithia Toyota to anyone who is in the market for a vehicle! Their facilty was clean and they found a perfect vehicle for my budget! More
Bob 2019 Greg was very helpful in purchasing a new 2019 Toyota Corolla. Greg was extremely helpful and on the test drive took his time to explain all the ite Greg was very helpful in purchasing a new 2019 Toyota Corolla. Greg was extremely helpful and on the test drive took his time to explain all the items. More
Bought a car I bought a Rav 4 here today. Greg was extremely helpful and helped me get a price close to what i needed. I would recommend anyone in abilene use this I bought a Rav 4 here today. Greg was extremely helpful and helped me get a price close to what i needed. I would recommend anyone in abilene use this dealer! More
Amazing dealership I would recommend Mike to anyone. He help Phil out while he was away to take care of me getting my new truck. He is so helpful and totally no pressure I would recommend Mike to anyone. He help Phil out while he was away to take care of me getting my new truck. He is so helpful and totally no pressure. During the test drive he helped me with directions due to not being from the area so I could get the best “feel” of the truck I was looking to purchase so I didn’t have crazy drivers around. He explained all the features on my truck and went above and beyond what sales people do in Odessa. Thank you guys. I love my new truck. More