Lithia Toyota of Abilene

Sales rep provided outstanding customer service. He met my request to keep monthly payments within my defined criteria even after adding the oil for life program and extended warranty. Chris was not aggre my request to keep monthly payments within my defined criteria even after adding the oil for life program and extended warranty. Chris was not aggressive in his sales approach and seemed sincerely concerned about meeting our needs while ensuring we still got our money's worth. More

I've been talking with my wife for awhile about getting her a new car. "Nope mines just fine" is all I can get out of her.. So it turns out my daughter is ready to make a purchace of a brand new 4runner fr her a new car. "Nope mines just fine" is all I can get out of her.. So it turns out my daughter is ready to make a purchace of a brand new 4runner from Abilene's Lithia Toyota, and needs my wife to co sign on the note with her. She came home that evening and we talked and she seemed really pleased with the sales person and the way business itself was conducted... The very next day we got up and ready, nice sitdown lunch... Longstory short we ended back at Abilene's Lithia Toyota test driving a couple of used cars just looking at others... Jacob is a patient man. Thanks again Jacob! We haggled, not alot though, I can tell when people are going an exta mile for me. We signed. And we drove home in a brand new used car! All in the same day. Thanks guys for making this as painless as possible.. Dale Laird More

I recieved great service from Lithia Toyota of Abilene. I did not feel "pressured" into a deal and being a woman, didn't feel taken advantage of. Jim Buckner made me feel quite a ease from the very beginnin did not feel "pressured" into a deal and being a woman, didn't feel taken advantage of. Jim Buckner made me feel quite a ease from the very beginning and took time to explain things to me. Jim made sure that I was completely taken care during the purchase of my 2008 RAV4. I would highly recommend Lithia Toyota to everyone I know who is looking to buy a car! An incredible upscale dealership with an incredible upscale sales staff!!! More

Josh was very laid back and wanted us to take our time when deciding what to buy. He answered all of our questions and made us feel very welcome. He was honest and up front with us on all his answers. He when deciding what to buy. He answered all of our questions and made us feel very welcome. He was honest and up front with us on all his answers. He was very familiar with his products and was very interested in what was best for us, not what he liked. I would definitely recommend him to friends & family. I appreciate the time he took even after we bought the car to get the windows tinted, buy a seat cover and ensure that we didn't need anything else. Thank you! More

I started the car search for my daughters first car about a month early. Josh was there every step of the way. He helped us with safety features and the benefits of the different vehicles we looked at. Thi a month early. Josh was there every step of the way. He helped us with safety features and the benefits of the different vehicles we looked at. This is my 3rd car to buy at this dealership and I highly recommend it. We did go to a couple of other dealerships but did not get the customer service that we did at Lithia Toyota of Abilene. Best experience I have had by far buying a car. Thanks Josh! More

this was our 4th toyota bought at this dealership, out 8th toyota overall. We were happy with previous purchases until this last car. We traded a 2005 Camry for a 2011 Camry. We were offered 0.0% financ 8th toyota overall. We were happy with previous purchases until this last car. We traded a 2005 Camry for a 2011 Camry. We were offered 0.0% financing, which we took.We were told by Jim Buckner that our 2005 Camry trade-in was whole sale $6000.00 for a trade-in. 2 weeks later the car was on their lot for $13,575.The sale of the 2011 was ok, trade-in was deceptive. We filed a claim with Toyota USA. Their reply was "Dealers set the trade-in amounts and overall sales experience", which was a laugh-off.Experience with their Service Dept has been awesome, great service, great people.We will avoid any future deals with JIM BUCKNER with my Wife and I, and all family members. More

My husband and I decided it was time for a different car, my husband's brother just recently bought a truck here and referred us to Kyle. When we went to the Toyota house, Kyle met us with a welcoming smile. my husband's brother just recently bought a truck here and referred us to Kyle. When we went to the Toyota house, Kyle met us with a welcoming smile. He was very friendly and willing to work with us on finding a car suitable for us. When we know anyone that is looking for a vehicle, we would definitely refer them to Kyle. More

Josh was very friendly and stayed with us all day until everything was done and we drove away. He went over the operation of the vehicle's, seats, lights,heater etc. everything was done and we drove away. He went over the operation of the vehicle's, seats, lights,heater etc. More

I visited Lithia twice and the salesmen were attentive and called continuously to check up on me. When I did buy a vehicle, JR was very accomodating, Kyle was learning ( only been there a week ) and the e and called continuously to check up on me. When I did buy a vehicle, JR was very accomodating, Kyle was learning ( only been there a week ) and the experience was rewarding in that I drove off the lot with a new car! More

Chris Ashley and the toyota team at Lithia of Abilene were very professional and really considered our needs when it came to financing and right price, all around A+ experience and would highly recommend were very professional and really considered our needs when it came to financing and right price, all around A+ experience and would highly recommend Chris to anyone in the market for a toyota. Thanks Chris! More