Lithia Toyota of Abilene

Chris helped me find a car that would work within my budget and my time frame. He made the process very easy to go through and I would highly recommend using Chris and Lithia to anyone in the process o budget and my time frame. He made the process very easy to go through and I would highly recommend using Chris and Lithia to anyone in the process of buying a new car. More

The reason why I give this rating ? 99 % Chris. Chris Ashley has been our salesman for years. If he were to become a salesman at a different dealer, I am afraid I would have to go with him as long as it Ashley has been our salesman for years. If he were to become a salesman at a different dealer, I am afraid I would have to go with him as long as it was a Toyota dealer ! Chris has to be the best person to communicate with at your dealership for any information, not just the sale of a vehicle. I have been buying Toyota vehicles since 1976 and cannot remember a single sales person. I am pretty sure I will not forget Chris. It is always a pleasure to talk to Chris. I called him today to say Hi. I ended up buying a Platinum Tundra. Thanks Chris. If Lithia Toyota has salesman like Chris, its no wonder they are doing well. More

My husband & I spoke to Chris Ashley on 5/1/2012, set up a time to come by and look at some vegicles. We knew we wanted a Tundra, because both our son and our daughter have one and they love theirs. When up a time to come by and look at some vegicles. We knew we wanted a Tundra, because both our son and our daughter have one and they love theirs. When we arrived Chris was tied up so he came out and told us he was going to let Jacob Lawrence help us with whatever we needed. Said he was putting in good hands, and that he did! Jaob Lawrence give us great customer service from the time we arrived until he turned the keys and pickup over to us. I will surely recommend Lithia Toyota to friends & family. Step by step Jacob get us informed of what was going on. Our experience was just awesome. Customer service was great! Thanks Chris Ashley, Jacob and Rod Robertson Fin. Mgr. for the great customers service! We love our 2011 Texas Edition tundra1 More

They were very friendly and went out of their way to accommodate us while we were there. During your wait, they took us where we needed to go and promptly came and picked us up. We received a very goo accommodate us while we were there. During your wait, they took us where we needed to go and promptly came and picked us up. We received a very good deal at Lithia in Abilene. More

I went in absolutely thinking I was wasting my time. With less than stellar credit and an old trade in, I was sure I wouldn't be able to get a vehicle. Hats off, tho, to Aaron and his team because they worke less than stellar credit and an old trade in, I was sure I wouldn't be able to get a vehicle. Hats off, tho, to Aaron and his team because they worked within my requirements to get me what I wanted. It was a vet pleasant and non-pressured experience!! More

Chris was very helpful in the purchase of our new 2012 Camary Hybrid. He also was very knowledgeable about the car, and a pleasure to work with. He took his time with us on the day of the purchase to ans Camary Hybrid. He also was very knowledgeable about the car, and a pleasure to work with. He took his time with us on the day of the purchase to answer all of our questions and go over the car with us. More

Kolby Holmes was very friendly and was willing to work after hours to assist me. The other associates were extremely helpful and friendly. They always had a smile and a kind word. I was very pleased with after hours to assist me. The other associates were extremely helpful and friendly. They always had a smile and a kind word. I was very pleased with the service and help I received in purchasing my new Toyota and this is why I give them the excellent rating that they deserved. More

The alternator on our 1985 Land Cruiser died a few miles outside of Abilene in a snow storm while on a cross country trip. When we limped into the service department at Lithia, Deborah McCoy went to work t outside of Abilene in a snow storm while on a cross country trip. When we limped into the service department at Lithia, Deborah McCoy went to work to help us get back on the road. She phoned every possible parts source for miles around, coordinated getting the part shipped in, arranged complimentary transportation for us to get meals, arranged a discount on a rental car when it became clear that we'd have to stay in Abilene waiting for the part, and was cheerful and helpful in a thousand ways. We were able to use the wifi to keep up with our work while there. The guys who actually diagnosed the problem and installed the new alternator (don't know their names) also did a great job. We met a few other folks in the dealership, and they were all concerned, friendly, and helpful. Our unplanned stay in Abilene was much more pleasant than we could ever have hoped due to Deb's hard work, problem solving, and support. More

I rate Lithia GREAT because my time is valuable and that is how I was treated. Ken Terry is very respctful and down to earth. is how I was treated. Ken Terry is very respctful and down to earth. More

He was very nice and a no nonsense kind of guy. He didn't try to sell us anything we didn't want and was very helpful to explain everything. I was new at this process and he was so helpful. try to sell us anything we didn't want and was very helpful to explain everything. I was new at this process and he was so helpful. More