Lithia Toyota of Abilene

Friendly, straightforward service, with no run-around. Clean used vehicle, with great price. Staff took the time to answer questions and were informative and understanding. Worked within my budget with no Clean used vehicle, with great price. Staff took the time to answer questions and were informative and understanding. Worked within my budget with no complaints and no attempts to persuade me into more than my budget would allow. Excellent buying experience. More

Went in to look at the new Camrys. Having purchased three Camry's from prior dealerships before Lithia. I must say this purchase went much faster and easier than any of the prior ones. Omar Mendoza was extre Camry's from prior dealerships before Lithia. I must say this purchase went much faster and easier than any of the prior ones. Omar Mendoza was extremely friendly, professional and knowledgeable. He worked very hard to get me the best deal possible on my new Camry. Omar followed up on everything he said he would do and more, and that was a big plus to me! He was actually there on his day off and saw me looking and came to help. Now that's a dedicated employee! I will definitely recommend Lithia and Omar to all my friends. More

Very spacious, comfortable and clean facility. The playroom for children is also very convenient. I noticed that there were refreshments available. The atmosphere was very friendly. Chris is fantas playroom for children is also very convenient. I noticed that there were refreshments available. The atmosphere was very friendly. Chris is fantastic. He's not pushy and extremely nice to work with. He made our vehicle buying experience very easy and convenient. More

Sent an inquiry online and within an hour received a call from Chris Ashley. Told him exactly what I wanted and within two days, he had it at his dealership and I was driving home in it. Very professional, from Chris Ashley. Told him exactly what I wanted and within two days, he had it at his dealership and I was driving home in it. Very professional, friendly, and knowledgable. A great experience. More

I was in Abilene for a weekend visit, not to purchase a vehicle. My husband and I had been looking online and locally for vehicles, when I drove through the lot and saw my new Venza. Ken Terry was respectf vehicle. My husband and I had been looking online and locally for vehicles, when I drove through the lot and saw my new Venza. Ken Terry was respectful and polite, not pushy. He opened it up so I could look inside. It was immaculate! He explained that it was previously a manager's wife's vehicle. I explained to him that we had been looking but he was there on business and I would talk to him. He gave me his card and I went on my way. After telling my husband about it, he wanted me to go back and start the paperwork process. Ken worked so hard to get us the best deal possible, along with the Lithia team. Needless to say, we purchased the Venza and it was the best car-buying experience that we've ever had! We will definately recommend Lithia to everyone I know who's looking for a vehicle! Thank You to Ken Terry and all the Lithia team for an enjoyable experience! More

I needed a vehicle that exactly fitted my needs which was a highlander limited without the Navigation system. I emailed the internet manager, Chris Ashley, and within a day, he had located the EXACT vehicle a highlander limited without the Navigation system. I emailed the internet manager, Chris Ashley, and within a day, he had located the EXACT vehicle I wanted, gave me a stellar quote, and 2 days later I was driving home. He has a great sense of humor, is honest, and VERY candid. I found his approach to sales refreshing. Car buying can be very stressful, but he immediately made me feel at ease with his humor and candor. I also liked the fact that he could work independently meaning that he handled EVERYTHING from the search, to the sale, and most importantly the financing. I have already recommended him to a friend seeking a Tundra. I would definitely buy from him again. More

Christopher Ashley was extremely knowledgeable with sales. Any questions we had, he either knew the answers or immediately searched and got back with us. He was patient as it took us at least a month sales. Any questions we had, he either knew the answers or immediately searched and got back with us. He was patient as it took us at least a month and several visits to make a decision. He was also able to complete the paperwork needed to complete the sale and made this a much easier process than we had experienced with other dealerships. More

We had initially just come to Lithia Abilene to look at the Sequoia to see if we would possibly like to purchase one in a year or two. One week later (to the day) we were driving home in a new Sequoia fro the Sequoia to see if we would possibly like to purchase one in a year or two. One week later (to the day) we were driving home in a new Sequoia from Lithia Abilene. We were 100% satisfied with our experience at Lithia, and that experience on this vehicle started and ended with our salesman Omar Mendoza. I honestly can't praise Omar enough. We have purchased vehicles from Sewell Cadillac in Plano, Sewell Lexus in Ft. Worth, and Park Place Lexus in Plano, etc. in the past and NOBODY has ever come close to working as hard for our business as did Omar. He was professional, friendly, polite, courteous, and extremely knowledgeable. He was even polite and gracious when we left the first time without purchasing a vehicle. He called the next business day just to check in, and then by the end of the week we had made a deal on a vehicle. We made a deal on a Sequoia that they did not have in stock in Abilene, but was in Odessa. He asked if we could come the next day (Saturday) and sign paperwork and he would then deliver the car to us the next week. I was willing to do it, but didn't really want to sign something without seeing the car. But I didn't even have to tell him this. Just a short while later he texted me (which is nice - because I get a lot of phone calls and would rather text) and said that the car would be here by 2PM on Saturday. I was very impressed!! We arrived at the dealership at 12:30 to start working on the paperwork and the vehicle was already there! The vehicle was exactly what we had wanted - Omar didn't miss a thing. It even had an option that we had "hoped" to get installed. I am sure he was persistent in getting the vehicle there in that little of time, and I am so very thankful that he did. I can honestly say that we have never loved a vehicle more than we do our new Sequoia - and our positive experience began with Omar sweating his tail off in the hot Texas sun showing us everything on a black (and VERY HOT) Sequoia. Having employees is a difficult part of being in business for many different reasons, and I have personally learned that one of those reasons is because they can reflect negatively upon your business and drive customers away. Omar is the type of person I would want on the front-line of my business dealing with my customers. He presents a professional and very personable face for Lithia to their customers....and this customer was blessed to have him as our sales rep. Thank you Omar - and thank you to whoever hired Omar - they know good people when they see them. Thank You for your time - Skip Griffith, Breckenridge, TX. More

We went to just look around and came out with a new Camry that we still love. We highly recommend Omer, as well as the rest of the dealership. He worked hard for us and respected us when we said no to a deal that we still love. We highly recommend Omer, as well as the rest of the dealership. He worked hard for us and respected us when we said no to a deal. More

Omar went above and beyond to get us in a new car. He was truly amazing. He was kind and knowledgeable and he worked very hard for us. Thank you Omar!!! truly amazing. He was kind and knowledgeable and he worked very hard for us. Thank you Omar!!! More