Lithia Toyota of Abilene
Abilene, TX
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My fiancé and I walked into the dealership only to look at cars for a future purchase. With a baby on the way we knew we needed something more reliable but we agreed to wait till after the baby was bo look at cars for a future purchase. With a baby on the way we knew we needed something more reliable but we agreed to wait till after the baby was born. We met with one of the nicest, genuine and non assertive salesman Chris Ashley. He showed us a few vehicles and let us test drive them all, the whole time being very patient. We then sat down and discussed a few numbers and the next thing we know we are signing for our new car! If it wasn't for Chris taking his time with us and giving us the best deal we have ever gotten on a new vehicle we wouldn't be as happy as we are now with our new Prius. To top it all off Chris set my Bluetooth and all my iPhone contacts up in our new car, and gave us his personal cell number to call him anytime with any questions or if we needed help with any of our new gadgets in the Prius. Thanks so much for giving us a wonderful experience Chris! More
Kolin was receptive to my wishes on the overall objective for another vehicle. He offered several options and then worked to get within my pricing budget. Very courteous, knowledgeable, and pleasant. En;j for another vehicle. He offered several options and then worked to get within my pricing budget. Very courteous, knowledgeable, and pleasant. En;joyed working with him for a second time. More
Phil has extra ordinary capacity in his profession, he is honest and can describe everything that a customer needs. He is knowledgeable, enthusiastic, honest and very frank. Every dealer need people like Phi honest and can describe everything that a customer needs. He is knowledgeable, enthusiastic, honest and very frank. Every dealer need people like Phil. More
I highly recommend Lithia Toyota of Abilene as they made this the most pleasurable car buying experience we have ever had. Our total time at the dealership was less than three hours and we walked out with a this the most pleasurable car buying experience we have ever had. Our total time at the dealership was less than three hours and we walked out with a great price on our 2013 Tundra. Everyone we worked with was polite and caring and the whole process went smooth as silk. I have received nothing but compliments on my Truck and couldn’t be happier with it. If you are in the market for a vehicle and live in the Abilene area go see Omar Mendoza (our salesman) and the rest of the team at Lithia Toyota. More
I am from Eagle Pass, Texas. I needed a vehicle A.S.A.P! A friend told me about your dealership and Chris Ashley';s great service. So I called in one late afternoon, spoke to and told Mr. Ashley about my s A friend told me about your dealership and Chris Ashley';s great service. So I called in one late afternoon, spoke to and told Mr. Ashley about my situation. I told him what I needed and just like that he took care of it. The following day my vehicle was ready for pick up. It was exactly what I asked for right down to the price, my monthly payment and in the exact color that I asked for. Once there, the dealership offered great customer service not just from Mr. Ashley but from all employees I came across. Mr. Ashley had all paperwork ready to go. I was in and out in quickly and satisfied in my new vehicle. Thank you Mr. Chris Ashley for making car purchasing easy and enjoyable! More
I was about to be taken advantage of by about 4,000 dollars at another place on a used car. I went to Lithia Toyota of Abilene after a long day, upset about what almost happened. Words I can use to d dollars at another place on a used car. I went to Lithia Toyota of Abilene after a long day, upset about what almost happened. Words I can use to describe my WHOLE experience at Lithia are, Understanding, Honest, Trustworthy, Professional, Excellent Customer Service. I truly appreciate Brandon for talking to my dad and letting him know what I was about to get into and he saved me from getting into a deal that would have left me Up side Down on the car. They put me In a new Car and I am very pleased. As a single mom being treated with respect means everything and I will highly recommend this dealership and Brandon to anyone I come across who needs a car. More
Phil did an excellent job both before and during the sale. Since I didn't live in the immediate area, I had to get a lot of questions answered prior to visiting Lithia. Phil responded very promptly with sale. Since I didn't live in the immediate area, I had to get a lot of questions answered prior to visiting Lithia. Phil responded very promptly with the information I needed. When I threw him some curve xxxxx because of differences in how OK dealt with tags and licensing, his associate (who lived in OK at one time) was very helpful in pointing us in the right direction. We had been shopping around for a Pilot for a while but weren't anxious to buy anytime soon. But Lithia's price and trade-in offer made a very compelling case for us to consider buying right away...even if we had to drive 5 hours to do so. Great experience all around. My only regret is that Lithia isn't in my home town. More
They bent over backwards to make me a happy customer. I love my 2013 Toyota Tacoma double cab V6. Prices are prices but the services was great and the staff was all very friendly. love my 2013 Toyota Tacoma double cab V6. Prices are prices but the services was great and the staff was all very friendly. More
Chris makes the car buying 'experience' a great one...and Lithia Toyota of Abilene is a great place to buy a car. The entire team understands what customer service is and listen when you tell them one...and Lithia Toyota of Abilene is a great place to buy a car. The entire team understands what customer service is and listen when you tell them what your goals are. I've worked with Chris on three car purchases. He makes it simple and easy. On top of all that, we got a great deal on everything. Bottomline: I highly recommend you buy from Lithia and Chris. You will be glad you did. More
It was a professional experience from start to finish. Brandon, obviously new to the industry, held his own answering all questions and researching relevant information. Several test drives later, he help Brandon, obviously new to the industry, held his own answering all questions and researching relevant information. Several test drives later, he helped me decide according to me primary need...efficiency, and secondary need, affordability. We selected the prius. Mike Thompson was equally cordial. Not sure I got the best terms a my search continues beyond Toyota for financing because I believe I can do better with my banks. Otherwise, the overall experience showed teamwork on behalf of all, sincerity of purpose, and authenticity in an industry where skepticism creates frustration. Kudos to your new salesman, Brandon and to your business as a hole. I will enjoy my new prius for sure as I already am. More