Lithia Toyota of Abilene
Abilene, TX
Filter Reviews by Keyword
By Type
Showing 1,576 reviews
Car buying can be a hassle - not when Brandon Bonds is on the job. He is knowledgable about the cars on the lot and does not add undue pressure. He and his team even stayed late to complete the transaction the job. He is knowledgable about the cars on the lot and does not add undue pressure. He and his team even stayed late to complete the transaction. Thanks for a great car buying experience. ~ New Prius Owner More
I came in to have a recall done on my 2010 FJ and noticed a new white FJ. I decided to see what kind of trade in I could get. I had a great experience with my first purchase and have always had really great a new white FJ. I decided to see what kind of trade in I could get. I had a great experience with my first purchase and have always had really great experiences anytime that I have had service done. Chris was actually the one that I met in the lot and then he set me up with Matt. Matt was articulate and well spoken and informative about the vehicle and was great to work with. I would feel very comfortable calling Matt or Chris with any questions or concerns that I might have in the future. I really appreciate that Matt took time to answer all of my questions and provided me with a vehicle so that I could go grab some lunch while everything was being finalized. He even made me an appointment for the following Monday to take care of some details on my new FJ. I also really appreciate the friendliness of the service department. More
Overall a very friendly atmosphere. Everyone greeted me as I walked through the dealership. Kyle was a pleasure to work with. He was very attentive to what I wanted. He had a car picked out for me when I as I walked through the dealership. Kyle was a pleasure to work with. He was very attentive to what I wanted. He had a car picked out for me when I got to the dealership. Brian in finace was also a pleasure to work with. He was efficient and made feel comfortable throughtthe process. More
I first spoke with Phil Underwood on the phone and when I got to the dealership he was with another client who ended up buying a car. Meanwhile, instead of sitting and waiting for 45 minutes, Ken Terry offer got to the dealership he was with another client who ended up buying a car. Meanwhile, instead of sitting and waiting for 45 minutes, Ken Terry offered to roam the lot to look for the cars I was interested in and test drive. Never once did I feel pressured to buy or make a haste decision. They were very friendly and professional. I came back two days later and purchased one of the cars I test drove. When my license plates came in, they offered to put them on for me. I had my dog with me and they welcomed him into the showroom as long as he was on a leash. That's a big deal to me since our dog is like our child and there aren't many (if any) places in Abilene that are dog friendly. I would recommend this dealership to anyone who appreciates customer service and doesn't want to be pressured into buying on the spot. More
I have given a perfect score because the service was superior, the facilities are comfortable and clean, and the prices are just about impossible to beat. My car salesman Ken Terry was very helpful, pat superior, the facilities are comfortable and clean, and the prices are just about impossible to beat. My car salesman Ken Terry was very helpful, patient and friendly and I would recommend him to anyone looking to buy a car. More
I went into the dealership just planning to look at the Toyota Prius. Shane Davis, a superior salesman, waited on me, and without high pressure allowed me to realize what a great deal they could make me on Toyota Prius. Shane Davis, a superior salesman, waited on me, and without high pressure allowed me to realize what a great deal they could make me on the car. It was the best car shopping experience of my life and I absolutely love my new Prius. Mike Thompson took care of the finance paperwork & I was able to get out with minimum time & trouble. Millie Boyd More
Chris Ashley was a geat salesman and he was awesome to work with. Got a great deal on the car we purchased and didn't take long to get all the paperwork processed. Will definetly be coming back to Lithia work with. Got a great deal on the car we purchased and didn't take long to get all the paperwork processed. Will definetly be coming back to Lithia Toyota to buy my next car. Thanks Chris for help! More
We searched through Google for a used Honda Pilot and were pleased to find one at Lithia Toyota in Abilene. Knowing that our son was friends with Kenan Pyeatt and had purchased a vehicle there, I emaile were pleased to find one at Lithia Toyota in Abilene. Knowing that our son was friends with Kenan Pyeatt and had purchased a vehicle there, I emailed for more details on the Honda. Philip Underwood responded to my email quickly and answered my questions. He continued to provide other information and pictures and even brought the car to our home at our request. He worked to make our purchase possible and so convenient. We are very happy with our vehicle and impressed with the prompt and personal attention we received from Philip. We would recommend any of our friends to work with Philip and to purchase from Lithia Toyota in Abilene. Dale and Joyce Voss More
I found my experience to be a very pleasant one. Phil is always ready to help in any way he can. He is very organized with all the paperwork involved which greatly decreases the time spent in signing all o always ready to help in any way he can. He is very organized with all the paperwork involved which greatly decreases the time spent in signing all of it. I appreciate the fact he follows up with phone calls to make sure that everything is going well after the sale. I especially liked the fact as I was driving away in my new car, all of the sales associates on the lot gave me big smile and a wave. More
Brandon was very nice and knowledgeable of the car and was very informative of the features. I would highly recommend him and the dealership to my friends and family. was very informative of the features. I would highly recommend him and the dealership to my friends and family. More