Lithia Toyota of Abilene

My experience with Toyota of Abilene was excellent. Kenneth Geeslin (Salesman) explained everything and went out of his way to please me (Joy Lowry) when buying my new Camry. I couldn't have asked for Kenneth Geeslin (Salesman) explained everything and went out of his way to please me (Joy Lowry) when buying my new Camry. I couldn't have asked for a better experience. More

Due to unfortunate circumstances, I was facing a $315 repair on a certified pre-owned Toyota just 45 days or so after my purchase from Lithia Toyota. It was frustrating to me yet somewhat understandable. repair on a certified pre-owned Toyota just 45 days or so after my purchase from Lithia Toyota. It was frustrating to me yet somewhat understandable. However, with great thanks to Deborah McCoy and the administrative team, they did EXACTLY what needed to be done for me to drive away satisfied. I have purchased at least 15 vehicles, some new and some used from at least 7 different dealers. Lithuania Toyota of Abilene has by far outshines them all. From the outstanding sales professional in Austin Ricker to the superb customer service from Deborah McCoy, this dealership WANTS their customers to leave happy and return another day. I know this is one customer that will and I'll also recommend them to anyone looking to purchase or have a vehicle serviced. More

I was very please with how smooth this sale was with Ken Terry, He did everything for me by phone and did not have to spend my day at the dealership. I would definitely recommend this company to all my frie Terry, He did everything for me by phone and did not have to spend my day at the dealership. I would definitely recommend this company to all my friends and tell them how relaxed my experience with Ken Terry went. I was at the dealership only about 1 hour !! Thanks so much for a smooth experience Ken Terry!! More

I purchased a new toyota tundra from Matt Cumby and the experience was outstanding. He was not pushy and really wanted my experience to be good. Mr Cumby and Aaron Barry worked well in helping me with obt experience was outstanding. He was not pushy and really wanted my experience to be good. Mr Cumby and Aaron Barry worked well in helping me with obtaining an agreement with trade and puchase that allowed me to be a new toyota customer. Thank you guys you are the best. Gwen Campbell More

When we traded our Camry for an Avalon a couple of weeks ago from Lithia, it was one of the best experiences we have ever had in car trading. Everyone we dealt with was extremely nice as always. I definit ago from Lithia, it was one of the best experiences we have ever had in car trading. Everyone we dealt with was extremely nice as always. I definitely will recommend Litha to everyone! More

My sincere and strong message to Lithia Toyota is do whatever you have to do to keep Mr. Craig Beverly in your employee. This experience has convinced us to become loyal Toyota customers for good. From whatever you have to do to keep Mr. Craig Beverly in your employee. This experience has convinced us to become loyal Toyota customers for good. From the time we first stepped foot on the lot, we were treated as old friends and never experienced the "hard sale" tactics so often accompanying car sales. When I do experience that brand of selling I simply dismiss myself and walk away from the lot, never to return. In this instance, we felt we would make a decision in a few days. That turned into about a month. When we did return, we were again greeted and treated as long time friends. We were not at any time berated for having taken so long and were again treated to a very pleasant experience. Additionally, Mr. Beverly sought our best interest in every respect and did none of the usual nonsense of running off to a "sales manager" to get permission to close a deal. We did not have to parade in front of several different people to get sales and financing approval. Craig handled the whole process and he handled it professionally, proficiently and accurately. There were no gimmicks, no sales "shuck and jive" stuff, but only straight forward dealing. We were most impressed with the whole process. As I said before, as long as Lithia Toyota keeps Craig we will be back to deal with him for all our automobile needs. More

We have been searching for a passenger van for our family for some time. We spoke with Gregg Fenwick at Lithia Toyota in Abilene and he was tremendous. We live in Midland and were willing to make the long dr for some time. We spoke with Gregg Fenwick at Lithia Toyota in Abilene and he was tremendous. We live in Midland and were willing to make the long drive because of him. I would without a doubt recommended Lithia and Gregg to anyone. More

I received a quick response from the dealership after submitting an internet inquiry. When my father and I drove onto the lot, unlike most big dealerships, we did NOT have everyone jumping on us. [Being submitting an internet inquiry. When my father and I drove onto the lot, unlike most big dealerships, we did NOT have everyone jumping on us. [Being smothered and pressured is a big "no" for my family when going to dealerships, so this was awesome] We got to deal with Austin, and she was extremely wonderful and friendly. She made us feel at home and like we had known her for years. The employees over the dealership overall had a wonderful morale and attitude while dealing with us. From the guys outside, to Austin on the inside, as well as the internet manager, Josh, and the finance department. They were all wonderful people. They are fairly priced too! [Something that is hard to find out in West Texas anymore!] My father and I ended up buying a 2005 Dodge Ram 1500 that had 91k miles on it for the fair and wonderful price of $10, 880. 10. We couldn't be more please with the way they presented cleaned-up vehicles. They detailed my truck AND filled up the tank since we live 2 hours away. The internet manager also offered to pay for my gas to come back to the dealership in a week or so to have a small hole in the driver's seat fabric fixed. We felt that since their attitude and the way they handled business, ontop of the fair price for the truck, we didn't even try to bargain the price down, there was no need to! Loved everything. This is what car shopping is supposed to be like! More

Lithia is truly an exceptional dealership. I had an awesome buying experience. Greg Parks is definitely an asset to the dealership. He was very knowledgeable on all the vehicles I was looking at and ga awesome buying experience. Greg Parks is definitely an asset to the dealership. He was very knowledgeable on all the vehicles I was looking at and gave me the benefits of each one. More

Austin has been exceptional to work with. She makes you feel appreciated, more than just a sale. She had toys, snacks and drinks to entertain kids. Truly the way car buy should be. feel appreciated, more than just a sale. She had toys, snacks and drinks to entertain kids. Truly the way car buy should be. More