
Lithia Toyota of Abilene
Abilene, TX

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I went to Lithia to lease a vehicle. I needed a vehicle and i needed it fast. I had my eye on the prize which was a toyota camry. This was my first car so i thought i it would be a scary experience but it and i needed it fast. I had my eye on the prize which was a toyota camry. This was my first car so i thought i it would be a scary experience but it was anything but that. The salesman Arnie was very friendly and informative. If he didn't know the answer right off the top of his head someone next to him did. Arnie right off the bat took the car to garage so i could look at it better out of the wind. And when i wanted to test drive the car he went and got the keys before i could say the word Toyota. When my credit check was running he was talking with me and kept me up to date with what is going on constantly. I liked that there was plenty of space for me to get some coffee and a cookie while I waited. And even if i need to there was a place to charge my phone. I liked Arnie he was friendly and got to know him better as a person and he made me feel at home. I told Arnie exactly what I was able to afford and with him and the help of his other sales associates they were able to get me under what I requested. I was also able to get some great discounts when i leased the car. Ron in the finance department really knew what he was talking about. He was able to answer all my questions that I had. He described to me all the paperwork as sometimes it can be confusing. But i wasn't confused at all the whole time. And as soon as i signed the first paper he took the car to get it all cleaned up for me and put window tint on it. He offered me an oil lease plan that was affordable and still kept my payments in my budget that i requested. Ken helped me finish my process to look over the car to make sure all was ok. He hooked up my bluetooth so i could download my music and contacts to my phone. He also explained some more information for me. All were very friendly and helpful during the whole experience More
My car salesperson Scott Pugh, Worked diligently with me and my family to find the car that was right for me both in personal taste and within Our budget. He was very polite and patient with me and my wife, and my family to find the car that was right for me both in personal taste and within Our budget. He was very polite and patient with me and my wife, and most especially with our two daughters who ran around tirelessly the entire time we were there. After presenting us with many options and narrowing it down to the one that fit us the best, Scott immediately got the paperwork started. We drove our Chevrolet Cruze home that day and at a lower price than several dealership's with very similar Cruze's. Thanks Scott at Lithia Toyota!! More
Both my wife and I had a great experience with Lithia. We initially bought a Camry from Lithia and dealt with Greg Fenwick. I was casually shopping around for trucks and decided to call up Greg to see wh We initially bought a Camry from Lithia and dealt with Greg Fenwick. I was casually shopping around for trucks and decided to call up Greg to see what the Tundra was all about. He asked for a little information in what I might be looking for in a truck and we decided to meet up that day. When I got there he already had one pulled around. It was right up my alley. Greg was very knowledgable, polite, and not pushy. I'm a very inquisitive person, to say the least and during my negotiations with Lithia the staff never seemed put out and worked with me on the prices (trade-in and new vehicle). I would, and will, recommend Lithia to anyone looking for a Toyota (even if you aren't go check it out). One of the best car buying experiences I've had thus far. -Casey More
Phil underwood was great very helpful and friendly. Worked with him on past two purchases alway very informative on my possibilities. Anwered all the questions I had. Worked with him on past two purchases alway very informative on my possibilities. Anwered all the questions I had. More
We recently purchased a pre-owned vehicle from Lithia Toyota. It was a great experience. By far the easiest and most pleasant car-buying process we have been through. Kyle was courteous, helpful, answere Toyota. It was a great experience. By far the easiest and most pleasant car-buying process we have been through. Kyle was courteous, helpful, answered all our questions knowledgeably and was prompt in answering our e-mails and phone calls. Thanks, Kyle and Lithia Toyota for a job well-done! More
Drove from Midland to Abilene to get a 2014 Sequoia. Got a fairly good deal from internet quote. Philip was excellent at getting us thru all the paperwork, taking us for a test drive, and going thru all of a fairly good deal from internet quote. Philip was excellent at getting us thru all the paperwork, taking us for a test drive, and going thru all of the features on the vehicle. Would recommend him by name to anyone looking to purchase a new Toyota. More
Jacob did awesome, he admitted to being new to the car sales world which was refreshing to work with. We have never been fans of slime ball sales tactics and we felt like everyone we worked with at Toyota sales world which was refreshing to work with. We have never been fans of slime ball sales tactics and we felt like everyone we worked with at Toyota was genuine and concerned with helping us meet our goals of owning a new Prius. Thank you Jacob for making us feel at ease and comfortable , Thank you Jim and Craig for helping us meet our numbers and sealing the deal! We are loving our car and the crazy savings in gas money we are already seeing ! Rather than that I hope you all have Happy Holidays !! We will be talking highly of our experience with you guys and trying to send business your way! :) More
From my first contact with Greg he was extremely courteous, helpful, honest and an advocate for my family to find exactly what we needed. Greg was willing to come in on his day off at the last minut courteous, helpful, honest and an advocate for my family to find exactly what we needed. Greg was willing to come in on his day off at the last minute to assist me and my wife in finding a vehicle in a great time of need. If you make your way to Toyota in Abilene be sure to ask for Greg! More
Overall good experience. Little high on price and little low on trade in values but generally in reason. Liked overall sales process. Everyone that I dealt with was helpful as for as information that was as low on trade in values but generally in reason. Liked overall sales process. Everyone that I dealt with was helpful as for as information that was ask of them. May return in the future if they have what we like in choice and price. More
Chris Ashley and Chris Herrington are both great people to deal with. They are highly product knowledgeable and do a great job of demonstrating the cars and trucks. Friendly and polite at all times. Enj to deal with. They are highly product knowledgeable and do a great job of demonstrating the cars and trucks. Friendly and polite at all times. Enjoyed the whole process of getting the new Tundra and will come back to Lithia first when looking for any new vehicles. Jonnie and Kirk Edinburgh More