Lithia Toyota of Abilene

Most fun I've had buying a car I had the most fun Ive had at a dealership usually with all the hours spend I can't wait to get in my vehicle and leave but at toyota the employees th I had the most fun Ive had at a dealership usually with all the hours spend I can't wait to get in my vehicle and leave but at toyota the employees that helped me made it fun and enjoyable and made 4 or 5 hours seem like it was nothing. We laughed and joked around till I was driving away. They made it feel like a family member was signing the papers More

We were treated like they wanted our business! After having a less than favorable experience in Midland with a Toyota dealer that obviously did not think they needed our business I talked to Ken Te After having a less than favorable experience in Midland with a Toyota dealer that obviously did not think they needed our business I talked to Ken Terry on the phone and he immediately let me know that they did not have what we were looking for, but he would find it. He did! We ended up with a model year newer vehicle with more options for a better price. The value of what we got far exceeded what we were shown in Midland! On top of that we got a better price on our trade in. Some would say that it all boiled down to price, but in the end we spent a little more on the vehicle but we were treated as if they wanted our business. It is hard to explain how in Midland we were only about $1,800 apart on completing a deal, but never felt like they wanted or needed our business. Instead we got more vehicle, drove over 300 miles round trip and still felt better about the car we purchased and how we were treated. Everybody at this dealership treated us as if it was their job to make sure we knew they wanted our business! We never felt pressured to purchase the 4 Runner even though they had brought it in for us to look at, it was part of the service. If you are looking for a Toyota and are within driving distance, call them! Call Ken! If you are in the Abilene area and you need to know just how good you have it.... come to Midland and see what kind of service you get! More

Great web buy. I found the used Honda Ridgeline I was looking for online. I read Lithia's description. When we got to the dealership. Philip Underwood showed us t I found the used Honda Ridgeline I was looking for online. I read Lithia's description. When we got to the dealership. Philip Underwood showed us the Ridgeline. It was exactly as described. After thinking about it overnight, I called and it was ready after work. It was a great experience. Thanks Philip. More

A great car buying experience Everyone we met at dealership was very friendly and courteous. We sent an email to dealership inquiring about a model, and received a prompt response Everyone we met at dealership was very friendly and courteous. We sent an email to dealership inquiring about a model, and received a prompt response via phone from the internet sales manager. We drove 90 miles to test drive the model we were interested in, and the salesman was very knowledgeable and demonstrated all of the features and engineering that went into the vehicle. We were very impressed with everyone at the dealership, starting with our salesman, and we got a great price on our vehicle. Overall, this is a very well run, very customer oriented dealership, and we had a very positive experience there. Thanks Lithia Toyota of Abilene! More

My first pre-owned Toyota My husband and I were not in the market for a vehicle purchase. Our used 1998 Honda Accord has been a money pit for the past 2 years. The last time it My husband and I were not in the market for a vehicle purchase. Our used 1998 Honda Accord has been a money pit for the past 2 years. The last time it broke down it was way too expensive to fix. We went to Lithia Toyota on a Sunday on purpose because I wanted to take my time and just see what they had. The next day I went online to view used vehicles under 10k. I showed interest and got a call from Phillip Underwood. I was at work so I couldn't answer. He emailed me soon after letting me know he would be happy to assist me. We told him what type of payments we were looking for, no trade-in, and no money down. We came in to test drive the first vehicle but it had some mechanical issues and he walked with my husband and I around the lot to pick something else out. We test drove a 2008 Toyota Corolla. We liked it and he submitted the paperwork to my bank. That didn't work out with no money down or with the type of payment we had budgeted. So I looked online and found a 2013 Toyota Corolla. I called Phillip and told him "try that one for us". He sent in the paperwork to our bank. Phillip held that car for us for over a week until we could get some things taken care of before the loan was approved. Phillip gave us our space. He checked up just the right amount of times. Not too many times and didn't let too much time pass either. He was relaxed and made us feel at ease. Everything worked out great! No money down and our monthly payments were within our budget. I will definitely recommend Lithia Toyota and Phillip Underwood to anyone I know that is in the market for buying a pre-owned or new Toyota. We will definitely come back when we are ready for a Toyota Tundra. My experience with buying a pre-owned vehicle from a dealership was a great one. But made even better by buying a pre-owned Toyota from an awesome team at Lithia Toyota! More

Driving my 3rd Toyota in 35 years I have been doing research looking for a used Toyota 4 Runner. Honestly I looked all over Texas. The past 2 days have been a roller coaster of emotio I have been doing research looking for a used Toyota 4 Runner. Honestly I looked all over Texas. The past 2 days have been a roller coaster of emotions. If you are looking or even thinking about a new car please consider a Toyota and PLEASE let me give you the name of the amazing salesman in Abilene TX at Lithia Toyota of Abilene, TX. His name is Mark Harris. His name and number will stay in my phone. I have been in sales a long time. This man is good and honest at what he does! Amazing does not do justice in his serving me the past month! Ron Morton also because he too treated me with a kindness and thoughtfulness that will head me back to Abilene to consider for my next Toyota! God through Mark blessed me with the ownership of a 2012 Pearl White Toyota 4 Runner with low mileage! I will not spend time in details but at one point in this process I was ready to walk out and leave. 3 men looked at me when I smiled with a face that reminded me of a BAD situation when I was considering looking to get a newer one a couple of years ago. I was in Lewisville, TX at the Toyota dealership. I will never go back to that one ever again. However, Mark Harris is the reason I said yes in Abilene, TX. He is good at what he does. He and Ron’s heart are in it for the right reason. They treat people the way they want to be treated and I blessed because of that! Thanks Lithia of Abilene…I am a walking ad for you. I have not talked about the details but I have let people know I am so glad I made the 3 hour drive. More

Great experience My wife and I both agree this was the best experience we've ever had while looking for a new car. The sales consultant we dealt with was Mark Harri My wife and I both agree this was the best experience we've ever had while looking for a new car. The sales consultant we dealt with was Mark Harris. He was very informative and worked hard to get us a deal we could live with. We are very happy with our new car and with our choice of Lithia More

Great Experience!! Buying a new vehicle can always be a pain, but this dealership spent every minute doing everything it could to get me into what I "needed". I say tha Buying a new vehicle can always be a pain, but this dealership spent every minute doing everything it could to get me into what I "needed". I say that in quotations because I went in looking at one vehicle in particular for my work needs, the bank was not being very helpful getting me into this vehicle. My salesman presented several viable options to help me out because the bank wouldn't budge, finally working the numbers to where Toyota Motor Credit accepted my purchase (my credit isn't the best, hence the bank problems). My trade-in truck had just encountered severe motor issues. From accepting my trade at a decent price considering the problems, to working long and hard with me literally all day to get me into a new truck. I've heard great things about toyota trucks recently. My buddy that recommended Lithia to me has had great experiences with this dealer (after buying 4 vehicles from them, two of them Tundra trucks). I couldn't be happier with my experience at this dealer, and I've had terrible dealings at dealers in the past 10 years. I'm going to put this truck to the test and with their service plan I know they're going to be right there with me pushing this truck to its limits! My trade was a 2003 Dodge 1 ton dually with 340k miles, 5.9 cummins....the motor that is supposedly bullet proof for diesels! There is a "trophy" tundra on their lot, 2007 with 400k+ miles that still drives like it has a few thousand! If Toyota can build a gasoline truck, and Lithia can help maintain it to exceed what's expected out of a diesel truck, that's something to write home to the folks about for sure! I highly recommend looking to this dealer for a new vehicle purchase! I can't vouch for used vehicles because I was shopping new, but I'm definitely going to push anyone I know that's in the market for a vehicle to talk to Kyle Corr first. He spent the whole day making sure I was satisfied and left in the vehicle I wanted. I was there from 11am til I drove off the lot in my new truck at 8:30pm. I left to get food, tow in my trade, and visit the bank a couple of times. He didn't leave for a break or lunch the whole time he was dealing with me, to ensure that he was available on my return so that my time wasn't wasted. Definitely a great decision in my book More

A Great Experience-KL Kyle Corr of Lithia Toyota of Abilene sold me my Tundra over the phone. He drove 120 miles delivered my Toyota. No stress! Thanks Kyle! Kyle Corr of Lithia Toyota of Abilene sold me my Tundra over the phone. He drove 120 miles delivered my Toyota. No stress! Thanks Kyle! More

New car purchuse Phil was very knowledgeable and courteous got thru the paperwork expeditiously. He was very low pressure. He was intentive to our needs and found wha Phil was very knowledgeable and courteous got thru the paperwork expeditiously. He was very low pressure. He was intentive to our needs and found what we wanted. Great job Phil More