Lithia Toyota of Abilene

Amazing Experience After the car accident that totaled my car I was dreading going through the car-buying experience. We drove in from Midland (where prices are astronom After the car accident that totaled my car I was dreading going through the car-buying experience. We drove in from Midland (where prices are astronomical) and visited one other place before Lithia Toyota of Abilene and had a terrible experience. The salesman didn't listen to my needs and proceeded to show me cars at the high end of my budget. We left there and tried this dealership and I will never again buy from a different location. The service was absolutely AMAZING. Gary met us as we pulled into the lot and we went over what we were looking for. He was never pushy or "in a hurry". He talked with us as Craig came over and helped guide us in the right direction. They were both knowledgeable and understanding of our price budget. When offered if I would like to start with the high-end or lower-end of the cars we were looking at neither of them pushed us toward the "luxury/high end" models but actually recommended we start with the basics because "I find some people are more than happy with the basics and don't get that "missing out" feeling". That was when I knew I'd be buying a car from them. I ended up asking to see several models, test drove, and ended up with the car I really wanted - and it was even on the lower end! Neither Craig nor Gary pushed me in any direction and left my SO and I ideal time to discuss everything - and brought us water. My SO actually even traded in his car for another car on the lot (that no one even needed to sell him on, he just fell in love with it pulling in). When we explained that we were in a hurry to get back to Midland they promised to make the process go as quickly as possible - and they weren't joking. We didn't have to do much negotiating - it was within budget and the two cars together were actually less a month than we would have been spending if we had just got myself a car and him leaving in the same one he had. Gary and Craig made the process AMAZINGLY fast (we joked as went along, which always makes time fly anyway) and although the financing part took longer (Mike, in finance, was also amazing) it still went faster buying two cars than it did the last time we bought ONE car. Neither of us left there feeling jipped or upset with what we were getting. We both found our perfect cars for the right price and with the help of 3 awesome guys. I am recommending this dealership to everyone I know with no reservations. I feel like I could call Craig or Gary and get any questions answered and help with my car with zero frustrations. I am beyond happy with this dealership and can't say it enough. A HUGE thanks to the 3 guys that helped us enjoy a car buying experience! More

Lithia Toyota Experience!!! We recently purchase a Toyota Camry and the service by all the agents are excellent especially our salesman Mr. Jeff Downey. He was very helpful to us We recently purchase a Toyota Camry and the service by all the agents are excellent especially our salesman Mr. Jeff Downey. He was very helpful to us. He made everything easier for us. Me and my wife are very satisfied about the hospitality given to us. Thank you for that wonderful experience in Lithia Toyota. We highly recommend this dealership and salesman Mr. Jeff Downey. More

Excellent Trade In The service was friendly and my questions were promptly responded to by Phil. I was happy with the trade in value for my car and that ultimately made The service was friendly and my questions were promptly responded to by Phil. I was happy with the trade in value for my car and that ultimately made my decision to purchase from Lithia. More

Great Experience My husband and I recently bought a vehicle from Lithia Toyota of Abilene. Our salesman, Kyle Corr, was a pleasure to work with. He never pressured us My husband and I recently bought a vehicle from Lithia Toyota of Abilene. Our salesman, Kyle Corr, was a pleasure to work with. He never pressured us and was very honest during the process. We arrived late at the dealership but he and the other employees did not rush us. In fact, they all stayed late for us to complete the paperwork. Kyle was even kind enough to wash our new vehicle to get a little dust off of it while we finished up inside. We feel like we got a fair deal on our trade-in and a great price on our new vehicle! I highly recommend this dealership and salesman, Kyle Corr. More

love our 1st Toyota! We are very thankful with Mark Harris that assisted us with our Toyota Venza. He gave us car options to choose from and patiently explained ever We are very thankful with Mark Harris that assisted us with our Toyota Venza. He gave us car options to choose from and patiently explained everything we wanted to know! We definitely will recommend Mark to our other friends that will buy Toyota. We love our Venza!! More

wow! what a nice car! This was my first out of town car purchase. I wanted to buy a used car from them and with used you never know. So, I was apprehensive at first, but This was my first out of town car purchase. I wanted to buy a used car from them and with used you never know. So, I was apprehensive at first, but Andrew put me at ease and followed through with an immaculate car and commensurate service. The comments below are from an email I sent after I received my car and sent my trade-in back to Abilene with their driver... "wow! what a nice car. exactly as described, so honest. just cannot tell you what a pleasure this transaction was. hopefully Robert made it back OK and in good time. I will for sure look to y'all again for a car or truck. thank you" I will tell you without reservation this was the easiest car purchase, I have ever had and I have bought a lot of cars. Good luck shopping. More

New 4Runner Chris and Kerry were very helpful. They found the vehicle I wanted and I'm enjoying my 4Runned so far. Overall I had a good experience with Lithia o Chris and Kerry were very helpful. They found the vehicle I wanted and I'm enjoying my 4Runned so far. Overall I had a good experience with Lithia of Abilene. More

Great buying experience. By far the best buying experience I have ever had purchasing a car. I didn't thing I would be able to trade and be able to afford the payments, buy Ky By far the best buying experience I have ever had purchasing a car. I didn't thing I would be able to trade and be able to afford the payments, buy Kyle Corr made it happen. Totally will tell my friends More

All around excellence Every part from browsing vehicles to closing was very easy, upfront and professional. I could not be more pleased. I would recommend this dealer to an Every part from browsing vehicles to closing was very easy, upfront and professional. I could not be more pleased. I would recommend this dealer to anyone. More

Great customer service experience My 2nd time buying car in this dealership and it was always a nice experience, people were nice and very helpful especially chris who help me out thro My 2nd time buying car in this dealership and it was always a nice experience, people were nice and very helpful especially chris who help me out through my purchased. I recommend this dealer for a great customer service experience.. More