Lithia Toyota of Abilene

Great overall experience. David Brigham was very helpful throughout the whole process of buying our new Toyota Tundra. I was expecting to be having to go all over town shopping David Brigham was very helpful throughout the whole process of buying our new Toyota Tundra. I was expecting to be having to go all over town shopping for a new vehicle. Thanks to David, it was a one stop shopping experience. He answered all our questions and concerns. We didn't feel strong armed or pressured. More

Great car buying experience The car I had in mind sold before I got there, but Mark helped me find a car that worked with my budget by walking with me through the lot til we foun The car I had in mind sold before I got there, but Mark helped me find a car that worked with my budget by walking with me through the lot til we found something I liked. He was friendly and down to earth, and worked with me to find a better loan that would be the easiest on my wallet. At the end of the day, I walked out with an even better car than I had planned for, detailed and filled up with gas for my 1.5 hour drive back to San Angelo. Would totally recommend to anyone looking for a genuine and helpful salesman that will work with your financial situation! More

Excellent Buying Experience Another great buying experience at Lithia of Abilene. Andrew Elliot was phenomenal to work with. He put out the extra effort to get me into the vehicl Another great buying experience at Lithia of Abilene. Andrew Elliot was phenomenal to work with. He put out the extra effort to get me into the vehicle I was wanting. He made the experience enjoyable and stress free considering the circumstances. Would highly recommend him and the dealership to anyone out there. More

Got Exactly What I Wanted I went on the recommendation from a friend, and I"m glad that I did. I described what I wanted, and then Mark found it! I went on the recommendation from a friend, and I"m glad that I did. I described what I wanted, and then Mark found it! More

Philip Underwood, Dealer Philip Underwood has been my dealer through several cars, new and pre-owned. He has always been very helpful, courteous, and understanding. He works Philip Underwood has been my dealer through several cars, new and pre-owned. He has always been very helpful, courteous, and understanding. He works hard to make sure that I have the vehicle I want. Furthermore, I trust him to be honest and forthcoming about the cars I am buying. That means a great deal to me. More

Very friendly And I got a great discount on a used Prius c they had. The option to buy lifetime oil changes and an 8 year warranty are excellent. And I got a great discount on a used Prius c they had. The option to buy lifetime oil changes and an 8 year warranty are excellent. More

Excellent Sales Staff Bought a car from Chris Herrington and it was the best car purchasing experience we have ever had! He is not pushy and has a great sense of humor. A Bought a car from Chris Herrington and it was the best car purchasing experience we have ever had! He is not pushy and has a great sense of humor. Actually enjoyed buying a car! More

New Tacoma purchase review I did have an excellent experience at Lithia Toyota of Abilene. The showroom and lot is laid out nicely and very modern. I would of liked to had a li I did have an excellent experience at Lithia Toyota of Abilene. The showroom and lot is laid out nicely and very modern. I would of liked to had a little more privacy or maybe coziness (so to say) at the table inside where we did our discussion. It was located right at the front door so you almost felt exposed or on the spot. I pretty much new what I wanted and living in the Big Country did not give any other dealers around a chance to compete or even shop them. That may of been a mistake but again I new what I wanted and my range of what I wanted to spend. Greg Parks assisted me in showing, explaining and demonstrating the vehicles I was interested in. During the inside portion it was the annoying we talk to Greg then Greg goes off to the war room. They have a worksheet that you write numbers on and at one point we agreed to a price and stated OTD on it. I guess I have a different idea of what OTD means but somehow it ended up at a price about 5 over that. Again my fault for when I got in the finance guys office to sign I did not thoroughly review the contract and ask questions. The great thing about Greg was he was not pushy and even willing to let me leave the lot with out having to call the police to get away from the salesmen. Greg is what made this experience the Excellent mark. I am happy with the truck, I do wish I would of went over the final contract with a little finer attention but I am still satisfied and would return to purchase another vehicle from Greg. More

Great Buying Exerience! I flew from Dallas, TX to buy a 2015 Tacoma from Phil Underwood and it was the best experience, I could not have imagined it would be so easy. Aft I flew from Dallas, TX to buy a 2015 Tacoma from Phil Underwood and it was the best experience, I could not have imagined it would be so easy. After dealing with 5 different Toyota dealers in Dallas I called Phil on a 2015 Tacoma, I probably came off as a jerk because I was so frustrated with the games I had played with the 5 previous dealers in Dallas but I was in for a surprise as this was going to be the perfect buying experience! Phil is easy going and not pushy which is what I was looking for, and unlike the other dealers I had dealt with he knew what he was selling. One salesman didn't know the difference between a 4x4 and a 4x2! Yep I got some dumb answers and blank looks from some of the dealers in Dallas but not with Phil. Phil picked me up at the airport in my new Tacoma and drove me back to the dealership so we could get all the paperwork done and I could head back to Dallas. Phil had all the paperwork done in no time and was out showing me the radio and controls for the truck and I was on my way back to Dallas. Phil even called and checked on me to make sure I got back safe and also to check to see if I had any questions or problems with the truck. I highly recommend Lithia Toyota and Phil Underwood! Thanks again Phil! More

PURCHASE REVIEW GREATEST NEW OR USED CAR PURCHASE I HAVE EVER HAD.. CALLED PHILLIP INQUIRED ABOUT VEHICLE, LET HIM KNOW I WAS COMING DOWN. HE HAD VEHICLE PULLED OUT A GREATEST NEW OR USED CAR PURCHASE I HAVE EVER HAD.. CALLED PHILLIP INQUIRED ABOUT VEHICLE, LET HIM KNOW I WAS COMING DOWN. HE HAD VEHICLE PULLED OUT AND HAD IT OPENED UP FOR A GREAT PRESENTATION. TOOK A TEST DRIVE,CAME BACK TO STORE AND WORKED ON PUTTING DEAL TOGETHER. AT FIRST DEAL DIDNT WORK. CALLED NEXT DAY AND WORKED OUT DEAL TO MY SATISFACTION. PHILLIP WORKED VERY HARD AND FAST TO PUT THE DEAL TOGETHER.DROVE OFF IN OUR NEW USED CAR JUST WHAT WE WERE HUNTING.GREAT JOB.NO WASTED TIME,NO B.S.JUST MADE IT WORK... More