Lithia Toyota of Abilene
Abilene, TX
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Knowledgable and Professional The knowledge and ability to answer all of my questions was wonderful. I feel that the knowledge, level of professionalism, patience, and personal int The knowledge and ability to answer all of my questions was wonderful. I feel that the knowledge, level of professionalism, patience, and personal interest really gave me confidence in buying my first vehicle. I had been to other dealerships in the area, but this one by far stood out above the rest. This was absolutely THE best car buying experience, from browsing to purchasing. Amazing. More
Very pleased customer Enjoyed my whole experience with this place. I am very happy that I was fortunate enough to have a very patient salesman. I highly recommend this plac Enjoyed my whole experience with this place. I am very happy that I was fortunate enough to have a very patient salesman. I highly recommend this place for anyone who wants lots of options. More
AMAZING EXPERIENCE!! This was the best experience I have ever had buying a car - hands down! Mark Harris was professional and took the time to help me pick out the right This was the best experience I have ever had buying a car - hands down! Mark Harris was professional and took the time to help me pick out the right car for me. I'm loving my new car! I would highly recommend Toyota and Mark Harris to anyone. Finance was great. I even went to speak to the service department about the car I was considering and they were helpful as well. Give Toyota a try and ask for Mark! More
Good Experience Great experience. Phil was responsive, helpful, found me the exact car I wanted and went above and beyond to handle everything with my insanely crazy Great experience. Phil was responsive, helpful, found me the exact car I wanted and went above and beyond to handle everything with my insanely crazy schedule where I am hardly in town. The easiest car buying experience I have ever had. More
Not the typical car buying experience From the moment I walked in it didn't feel like the usual car dealership. Usually I feel like a small fish in a tank of sharks, but the atmosphere was From the moment I walked in it didn't feel like the usual car dealership. Usually I feel like a small fish in a tank of sharks, but the atmosphere was different. Philip Underwood and Chris Herrington were so helpful. They gave me a great deal and made the process easy, and I LOVE my new ride! Go here 1st and save time! More
Service Department Here's my review on their Facebook page. This is the second issue I have had with the service departemnt. The first time I wanted almost 3 hours fo Here's my review on their Facebook page. This is the second issue I have had with the service departemnt. The first time I wanted almost 3 hours for an oil change when I had an appt first thing in the morning and atleast one individual that was told right next to me it would take 3 to 4 hours since he was a walk in. He said no problem he would wait just like me and I had an appointment. So how his got done before mine had even been taken in to be started on. Now on to the most recent. I brought my truck in last week for a problem that had been previously fixed less than a 1000 miles it happens again. They had to order the part which I understand then when the part came in they discovered something else was wrong and had to order more parts. I dropped it back off on Thursday and I went to get it this morning. They didn't even put my dash back together properly as in not even pushed/clipped in. There were pieces missing that are meant to secure the plastic panels as well. I gave them the benefit of doubt on the first issue. When I went to.get it for the 2nd time they didn't even put the cover on my cabin air filter in the glove box or connect the attend wire to my stereo. They had to take it back to the technician two times just to get it right. More
Tough Spot with a Great Salesman and Dealership! Greg Parks and Lithia Toyota bent over backwards to help us out. Not only is Greg laid back and just focused on the needs of the consumer, his honesty Greg Parks and Lithia Toyota bent over backwards to help us out. Not only is Greg laid back and just focused on the needs of the consumer, his honesty is unmatched! This is my second vehicle from Greg Parks and I hope there are more in the future. Thanks again to the Lithia team! More
Great dealership! Friendly salesman and great service! They worked real hard to help me get the truck I wanted! This is where I'll be sending anyone who is looking for a new car or truck! They worked real hard to help me get the truck I wanted! This is where I'll be sending anyone who is looking for a new car or truck! More
Very good and friendly sales person (no pressure) Shopping at this Dealership was a pleasant experience. The finance department did a good job of explaining my finance options and Greg was very capabl Shopping at this Dealership was a pleasant experience. The finance department did a good job of explaining my finance options and Greg was very capable sales person with good knowledge of each vehicle that we drove. More
Ken Terry Ken was wonderful and very helpful! He was able to answer all of my questions and helped keep me calm during the car buying process. I will definitely Ken was wonderful and very helpful! He was able to answer all of my questions and helped keep me calm during the car buying process. I will definitely go back to him when I am ready for a new car! More