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Lithia Toyota of Abilene
Abilene, TX
1,576 Reviews
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January 04, 2016
Great experience We bought a vehicle 2 years ago from Chris Harrington. We returned and asked fot Chris again for our new purchase because he was so helpful the last We bought a vehicle 2 years ago from Chris Harrington. We returned and asked fot Chris again for our new purchase because he was so helpful the last time. This is our 4th new car purchase fron Lithia Toyota Abilene. We will be sure to seek out Chris for our next purchase. Dale Long, Abilene TX More
by pampatx
Employees Worked With
Chris Herrington
January 02, 2016
Personable & Honest Even though I was at Lithia Toyota Abilene getting an oil change for my Highlander, I came across Mark Harris who offered me a deal I could not refuse Even though I was at Lithia Toyota Abilene getting an oil change for my Highlander, I came across Mark Harris who offered me a deal I could not refuse. He was personable, kind, and considerate of my comfort and time. He even stayed while I concluded with the finance department...and that was 10:00p.m.! What service! More
by LauraH
Employees Worked With
Mark Harris, Mark Harris
January 02, 2016
Awesome experience Chris Herrington is terrific. Very personable and helpful. Have contacted several times since purchase as left items in vehicle and was no issue get Chris Herrington is terrific. Very personable and helpful. Have contacted several times since purchase as left items in vehicle and was no issue getting and texting had the item. Whenever need anything, Chris will be our contact. Overall experience from sales to finance office was perfect on a very busy 12/31 sales day. More
by ratdog
Employees Worked With
Aaron Berry, Chris Herrington
January 01, 2016
Very satisfied Very pleased and I will return the very next time that it gets time for me to trade in a brand new very shiny well priced motor vehicle Very pleased and I will return the very next time that it gets time for me to trade in a brand new very shiny well priced motor vehicle More
by Debrap
Employees Worked With
Stephen cisneros, Stephen Cisneros
December 31, 2015
poor service department I have bought 3 Toyota Camry's with the last 2 being purchased from Lithia Toyota in Abilene. I bought my first Camry in Lubbock and had it serviced I have bought 3 Toyota Camry's with the last 2 being purchased from Lithia Toyota in Abilene. I bought my first Camry in Lubbock and had it serviced at lithia Toyota in Abilene and was extremely pleased every time I went in because the service person named Deborah ALWAYS took the time to make sure my car was serviced correctly, all recalls were taken care of when I brought it in but most of all every time I went in she made me feel like I was important and that my concerns were valid. She was knowledgeable about her job and never made me feel like I was being a bother to her. We were so pleased with lithia that I bought my next 2 camry's there. Debra, our service person promoted and went to the Honda house. From that point on every time I make an appt.. for my car for anything from oil changes to recalls etc the service department was rude and acted like they didn't have time for me. The last time I went in for service I told them the drivers seat heater didn't work on high. I was told that it wasn't covered by my extended warranty. I had to get the salesman that sold me the extended warranty to go to the service dept. so they would honor the warranty ( I had called the service dept. 2 different times trying to talk to someone about the seat heater. Every time I called I was told that someone would call me back. It never happened.) With all the calls I have made to lithia to make service appointments for my car today was the first time anyone bothered to return my call, thanks so much Christi). Needless to say when I bought my new car last week I did NOT return to lithia . I wish they would have brought Deborah back to the Toyota house from the Honda house. More
by Janie
Employees Worked With
Deborah McCoy
December 30, 2015
Compliments Kyle Corr and Andrew Elliott were so nice and extremely helpful. We're very pleased and we'll recommend this dealership to others. Exceptional peopl Kyle Corr and Andrew Elliott were so nice and extremely helpful. We're very pleased and we'll recommend this dealership to others. Exceptional people and environment More
by Cheryl 1957
Employees Worked With
Kyle Corr and Andrew Elliott, Kyle Corr
December 30, 2015
Amazing service! I recommend this dealership. Outstanding service!! i just bought my first Toyota Tundra And I love it. Rick sutton Was very helpful! Excellent experience! This is by far the best Outstanding service!! i just bought my first Toyota Tundra And I love it. Rick sutton Was very helpful! Excellent experience! This is by far the best dealership I've been too. More
by Carguy Caleb192
Employees Worked With
Rick Sutton
December 27, 2015
Lithia Thanks to Lithia Toyota and an awesome staff. Kenan & Chris H are the best. No nonsense negotiations and impeccable service. Thank you for a pleasa Thanks to Lithia Toyota and an awesome staff. Kenan & Chris H are the best. No nonsense negotiations and impeccable service. Thank you for a pleasant experience! More
by Happy Customer
Employees Worked With
Kenan Pyeatt, David Teaff, Chris Herrington
December 26, 2015
Fast fair service Very quick efficient service. Great car at a great price. Philip was helpful and attentive. Even provided transportation to the dealership for pick up Very quick efficient service. Great car at a great price. Philip was helpful and attentive. Even provided transportation to the dealership for pick up. Would definitely purchase from Phillip again. More
by Leighanne
Employees Worked With
Philip Underwood
December 24, 2015
The service was wonderful!! Thank you Dom for everything!! My mom is loving her van!! I didn't feel pushed and was in and out in a couple of hours!! Thank you! Thank you Dom for everything!! My mom is loving her van!! I didn't feel pushed and was in and out in a couple of hours!! Thank you! More
by Darla2015
Employees Worked With
Dom , Dominique Conley
