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Lithia Subaru of Oregon City

Oregon City, OR

4.6
2,769 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,769 reviews

August 08, 2022

Service is always very good and work is performed quickly as possible. Will return again when time for maintenance or repair. More

by RABLISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Aug 09, 2022 -

Lithia Subaru of Oregon City responded

All of us at Lithia Subaru of Oregon City are gratified to earn your 5-star feedback because you always experience exceptional service with us. We are thankful for your business. We look forward to helping you out again in the future.

August 08, 2022

Thanks to Danielle to taking care for my car. But whoever took the seat cover of the passenger’s side should put that back not live on the back seat. I have back problems and can barely move, w More

by YPOMYKALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniella
Aug 11, 2022 -

Lithia Subaru of Oregon City responded

Hello, I am so glad to hear that you have a positive experience with Danielle, but I regret to hear of your dissatisfaction with other aspects of your visit. I would appreciate the opportunity to discuss your experience with you in further detail. At your earliest, please call me. Christopher Aldworth 503-656-0612 Service Manager

August 08, 2022

Friendly, efficient, helpful. Convenient. On my recent visit they had my car ready to go before the estimated time frame, which helped. More

by Bakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Aug 09, 2022 -

Lithia Subaru of Oregon City responded

Thank you for your superb feedback. We're glad we could provide a prompt and efficient experience for you during your visit. All of us at Lithia Subaru of Oregon City are always ready and happy to help if you need our services again in the future.

August 08, 2022

I was so impressed by the care and quickness of service. I will definitely be coming back. Every time I’ve been there, I have been greeted warmly and my issues have been fixed day of. Thank you! More

by BRITHAYNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel (I believe)
Aug 10, 2022 -

Lithia Subaru of Oregon City responded

We are so very happy to earn your five-star recognition because you had an exceptional service visit at our dealership. Thank you for submitting your review of Lithia Subaru of Oregon City to DealerRater. If you have any additional needs or questions, please don't hesitate to get in touch.

August 08, 2022

The oil change appointment was fast and friendly, I was in and out first thing in the morning. More

by MZJACKSON32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Aug 09, 2022 -

Lithia Subaru of Oregon City responded

It's great to know that your service appointment here at Lithia Subaru of Oregon City was prompt and friendly. Thank you so much for your kind words and being a valued customer at our dealership.

August 08, 2022

I call for an oil change appointment on Saturday I am told I don’t need one. I arrive on Saturday and am told I do need an appointment. This has happened every time. They have also skipped rotating my ti More

by MILLSNKRISTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Jimenez, Lawrence Harris
Aug 11, 2022 -

Lithia Subaru of Oregon City responded

Hi there, I apologize for any miscommunication that occurred at your recent visit. I want to assure you that our goal here is to be as clear and upfront as possible with our customers. At your convenience, please call me. Christopher Aldworth 503-656-0612 Service Manager

Aug 11, 2022 -

MILLSNKRISTEN responded

Hmm, your response reads like a generic cut and paste. How can I cancel my oil change package so I can have my car serviced somewhere else.

August 08, 2022

Always impressed with great customer service, explanation of service needed without pushing that everything needs to be done in one visit More

by PJPARKERPDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Jimenez
Aug 09, 2022 -

Lithia Subaru of Oregon City responded

It's an honor to know that you are always impressed with our customer service here at Lithia Subaru of Oregon City. We very much appreciate your superb review. We are looking forward to taking great care of your vehicle again in the future.

August 08, 2022

As always, Lithia Subaru of Oregon City is amazing. They are always friendly, and quick to help. They go above and beyond More

by PINKSATUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Aug 09, 2022 -

Lithia Subaru of Oregon City responded

We are so grateful to have a loyal customer in you here at Lithia Subaru of Oregon City. We always strive to provide friendly and prompt services for our customers. Thanks so much for bringing us your business.

August 08, 2022

The service is below par. Never got back to mr about the door ding on my vehicle that occurred while the vehicle was under my car last summer. Didn’t check with me if i More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Jimenez
Aug 11, 2022 -

Lithia Subaru of Oregon City responded

Hello, I regret to hear you left your recent visit unhappy. We never want our customers to feel overlooked, and I apologize for this. At your convenience, please call me in hopes of coming to a positive solution. Christopher Aldworth 503-656-0612 Service Manager

Aug 11, 2022 -

Anonymous responded

Well, I attempted to talk to you about this last summer and was told to speak to the GM who never called back. Will Lithia fix the ding on my door that wasn't there before you had my vehicle for a month?

August 08, 2022

Good service and snacks. Thank you. Friendly service center.good reminder for your appointment. I appreciate the service. More

by LISAASCURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Aug 09, 2022 -

Lithia Subaru of Oregon City responded

Thank you so much for the 5-star review of us at Lithia Subaru of Oregon City. It's great to learn that you enjoyed our accommodations, and we greatly appreciate you choosing us for your auto-related services.

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