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Lithia Subaru of Oregon City
Oregon City, OR
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Great customer service enjoyed working with Kiki she's very helpful wonderful working with her .we bought a mustang and it been a great experience very helpful wonderful working with her .we bought a mustang and it been a great experience More
Perfect example of why car salesmen get a bad reputation Danny asked us to write a review, so I decided it would be fair to write something honest. The interaction began positively, but took a tun for the wo Danny asked us to write a review, so I decided it would be fair to write something honest. The interaction began positively, but took a tun for the worse at the final stages, and especially during the follow up. "My father taught me to read everything before signing." This was the message I received when following up with Danny regarding what turned out to be misleading information. We were not given an explanation of our certified status (we ended up not buying it certified like we had hoped), and also were mislead on our financing (were told multiple times it would go through our bank, Chase, which is was not). Luckily, when I followed up, I was eventually given a chance to chat with the GM and things were rectified. I was disappointed in how Danny was accusatory, condescending, and placed the blame on us. The GM's customer service was fantastic, and they made things right. I would return to this dealership, but would never work with Danny again. In the end, we got the car we wanted for a fair price, and good financing (this is why I would return to the dealership), but time and stress it took to get to the end result could have easily been avoided with transparency, honesty, and decent customer service. More
Purchasing our new-to-us vehicle was very easy and painless. Kiki was very friendly and efficient. We are pleased with our new car and grateful to Lithia Subaru and Kiki for making it an easy process. painless. Kiki was very friendly and efficient. We are pleased with our new car and grateful to Lithia Subaru and Kiki for making it an easy process. More
The transaction to purchase a new to us vehicle was efficient and easy. Lithia Subaru has great inventory, nice knowledgeable people to work with, pleasant atmosphere, and no pressure. efficient and easy. Lithia Subaru has great inventory, nice knowledgeable people to work with, pleasant atmosphere, and no pressure. More
Like family!! My salesperson Sterling was great from the start. We told him what we where looking for he looked and gave his advice on that vehicle. Sterling treate My salesperson Sterling was great from the start. We told him what we where looking for he looked and gave his advice on that vehicle. Sterling treated us like family.. He said "I wouldn't treat you any different even if you were my family." He was the only salesperson we dealt with the entire time it was quick, easy, and painless. YES!!!! I RECAMEND LITHIA SUBARU OF OREGON CITY. GET SOME OF THE REFRESHMENTS ALSO. Thanks Sterling!!!!! More
Brian was great to work with. He always retuned my phone calls promptly and answered all my questions. Even told me about an extra key that I would have never know about and hunted it down for me. Would hig calls promptly and answered all my questions. Even told me about an extra key that I would have never know about and hunted it down for me. Would highly recommend working with Brian. More
My salesperson Kiki Stonebreaker went above and beyond my expectations of an auto sales person. She was knowledgeable, personable, and patiently went through my pre-purchase checklist. I am thrilled with my expectations of an auto sales person. She was knowledgeable, personable, and patiently went through my pre-purchase checklist. I am thrilled with the car. The purchase experience was very good. I can’t say enough good things about Kiki. I would definitely recommend this dealership to others. More
Just bought a used car from Lithia Suburu if Oregon City, OR. Danny Robles was my sales associate, and I could not have been more impressed with his level of service. He picked me up at the airport when I f OR. Danny Robles was my sales associate, and I could not have been more impressed with his level of service. He picked me up at the airport when I flew in to Portland to see the car, on his day off, and spent the rest of the day with me while we completed the deal. Danny provided me with excellent customer service, and I highly recommend him. More
Everything was made easy. Easiest and least stressful car buying experience ever. We'd found the car we wanted online, set up an appointment, did a test drive and got through all the details without fe car buying experience ever. We'd found the car we wanted online, set up an appointment, did a test drive and got through all the details without feeling pushed or messed around qith. Great experience. More
Respectful & Perseverant I bought a non-Subaru car from Lithia Subaru, and I appreciated how they went the extra mile to learn about the car for me. Sterling, my primary sale I bought a non-Subaru car from Lithia Subaru, and I appreciated how they went the extra mile to learn about the car for me. Sterling, my primary salesperson, was respectful of my time and very friendly. I never felt pressured or rushed. to make a decision. More