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Lithia Subaru of Oregon City

Oregon City, OR

4.6
2,769 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,769 reviews

August 10, 2022

The customer service is very good. I also got a part in the parts department, the person that helped me was great too. More

by CELIACRITTENDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Aug 12, 2022 -

Lithia Subaru of Oregon City responded

Thank you for taking the time to leave this amazing feedback regarding our Service Department. Lithia Subaru of Oregon City takes great pride in always offering good and helpful interactions to our valued customers. It would be our pleasure to work with you again.

August 10, 2022

Teddi and crew were AWESOME from the start of the process to the end. We will recommend friends and family to this dealership. More

by jeubfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Cook, Nick Bocarius, Teddi Finch
Aug 12, 2022 -

Lithia Subaru of Oregon City responded

Nothing thrills us more than knowing our customers are receiving awesome experiences! We appreciate you taking the time to leave this great review and recommendation. Lithia Subaru of Oregon City looks forward to working with you again.

August 10, 2022

Very professional and kind employees, they made it a fun and laid back experience! Thank you More

by sarahjean887
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fay, Geoff Eades, Nick Bocarius, Teddi Finch
Aug 12, 2022 -

Lithia Subaru of Oregon City responded

We are glad to read that you had a fun and laid-back experience here at Lithia Subaru of Oregon City, Sarah. The team strives to provide the most professional and kind interactions to our amazing customers. We would be delighted to work with you again.

August 09, 2022

Express service is excellent. Angel is the best! I recommend getting your vehicle serviced here. More

by A.JIMENEZJR5033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Jimenez
Aug 10, 2022 -

Lithia Subaru of Oregon City responded

At Lithia Subaru of Oregon City, we thrive on providing excellent service to all of our customers and we're glad to see you experienced that. Thanks so much for recommending us and sharing your five-star input on DealerRater.

August 09, 2022

The team at Lithia Subaru was great to work with. The sales team was knowledgeable, friendly, and honest. The finance team was transparent. The dealership did not have markups on new vehicles and More

by geniusgremlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fay, Andrea Cook, David Meltzer, Geoff Eades, Nick Bocarius, Nygel Stennick, Alyssa Pedro
Aug 11, 2022 -

Lithia Subaru of Oregon City responded

Thank you for taking the time out of your day to praise our Sales Team! We are glad to have assisted you through your purchasing process with knowledgeable, friendly, honest, and transparent interactions. Lithia Subaru of Oregon City holds a high level of standards to ensure our customers receive the best deals and experiences. We welcome you back for your future needs.

August 09, 2022

They have taken care of all our service needs. And took acre of an upholstery issue after our warranty was up. More

by LUNDELLDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Aug 10, 2022 -

Lithia Subaru of Oregon City responded

Lithia Subaru of Oregon City is delighted to learn that we have always taken great care of you and your vehicle. We appreciate you being our loyal customer and sharing your sincere feedback on DealerRater. We look forward to being of service to you again.

August 09, 2022

Lithia OC has a comfortable and welcoming atmosphere. I was not expecting to need a new car but my previous vehicle had engine issues which were cost prohibitive and did not make sense to repair. It took More

by JBERRY4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Brown, Cory Fay, Andrea Cook
Aug 11, 2022 -

Lithia Subaru of Oregon City responded

Congratulations on the purchase of your new 2022 Subaru Crosstrek! Our Sales Staff are thrilled to have had the pleasure of working with you to find the right vehicle to fit your needs. We strive to provide easy dealership experiences here at Lithia Subaru of Oregon City and would be delighted to offer that to you again.

August 09, 2022

Lack of communication and coordination among the team was frustrating and unnecessary to deal with More

by Arielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
Aug 11, 2022 -

Lithia Subaru of Oregon City responded

Hi Arielle, Thank you for sharing your feedback. I apologize that you found our level of service less than satisfactory and disappointing and look forward to discussing the matter with you further to better understand what we need to correct to improve on that. Please consider reaching out to me should you wish to discuss further. 503-656-0612 Christopher Aldworth Service Manager

August 09, 2022

They said it would take approximately an hour and it was completed within the time frame. More

by REELD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez
Aug 11, 2022 -

Lithia Subaru of Oregon City responded

Our Service Department is glad to have provided you with a timely visit. Lithia Subaru of Oregon City would be delighted to assist you again.

August 09, 2022

Always a pleasure working with everyone at this dealership! Everyone is always friendly and respectful of my time. More

by BRENDACOGGIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny service department
Aug 11, 2022 -

Lithia Subaru of Oregon City responded

Thank you for continually choosing and trusting Lithia Subaru of Oregon City with your automotive needs, Brenda. We are always glad to be friendly and respectful during your visits. We look forward to seeing you again.

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