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Lithia Subaru of Oregon City

Oregon City, OR

Overview
Reviews
Vehicles
4.6
2,770 Reviews
Call Dealership (503) 344-1338
View Awards

1404 Main Street

Oregon City, OR

97045

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Showing 2,770 reviews

February 02, 2022

Always courteous and patiently helpful with my questions. I feel they go above and beyond with service More

by TOJTIFFANY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Tiffany, our team is pleased to know you feel this way and we are pleased to know you have always received courteous, patient and friendly service. Until your next visit, drive safe!

February 02, 2022

Fast, efficient, transparent about fees. Good communication with service guys. Please enforce masking in waiting room! More

by VROTHFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peragine
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, your honest feedback is greatly appreciated. I would like to ensure you this will be shared with out management team. In the meantime, thank you for the kind comments you have shared. Our team is happy to provide you with fast, efficient and transparent service,

February 02, 2022

This is the second car I have bought through Lithia and it was great. My sales person Annie Cook made it a easy deal. This is the second car I bought with her and I will never go anywhere else. More

by ELLISKATHERINEANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Cook
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, thank you for returning to Lithia Subaru of Oregon City for your second vehicle purchase! We are happy to know Annie was able to assist you during both your purchase experiences! If there is anything the Lithia Subaru of Oregon City team can do for you in the future please don't hesitate to reach out.

February 02, 2022

Speedy, friendly service, waited in a clean living room setting complete with fireplace, was texted when service was complete. Fabulous! More

by SKULLSKETCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Harris
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, thank you for sharing your service experience! I'm pleased to know you enjoyed our waiting area and our team looks forward to providing you with this same great level of care during your next visit. Until then, enjoy the road ahead.

February 02, 2022

Great dealership and service center. We had an awesome experience top to bottom without salesperson. More

by danny.j.toner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Danny, thank you for mentioning your experiences with both our sales and service teams. We are pleased to know you have always received excellent service and look forward to assisting you with any future needs.

February 02, 2022

Always friendly, courteous, kind and punctual when I bring car into Lithia Subaru Oregon City More

by JON.MILLER19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Jon, we are happy to provide you with prompt, friendly and courteous service and would like to thank you for taking the time to share this positive feedback! We look forward to your next visit with us.

February 02, 2022

Amazing service! We will be back and hope you have the color I want for my lease next time. More

by shanspice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Thank you for this kind review! We are pleased to know you plan on returning to Lithia Subaru of Oregon City for your next lease!

February 02, 2022

Brian helped me out again today (came in last week for an oil change and multipoint inspection). He let me know last week that today’s appointment (systems check) would take several hours. I came prepared to More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian (not sure his last name); helped me with service appointments
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Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Vanessa, I'm pleased to know our team member, Brian took the time to inform you about your upcoming appointment so that you were able to prepare for the expected wait time. We always to our best to provide timely service and I'm pleased to know you appreciated this. We look forward to having you back at Lithia Subaru of Oregon City for any future maintenance needs.

February 02, 2022

Just completely slow as xxxx as always. I only come for the free oil change. I get all my work done at Gresham Subaru. More

by SAMGRAYSON111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Sam, I would like to apologize for the wait time you have experienced during your oil service visits. I can assure you it is never our intention for this to be our customers experience and would like to thank you for the patience you have shown us. In the future, I hope we can earn your full confidence. If there is anything further I can do to address your concerns please feel free to reach out to me at 503-656-0612 Christopher Aldworth Service Manager

February 02, 2022

Excellent dealership! They have always met my needs with kindness and patience and are always professional. More

by KIM.TILANDER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Dean Hassel
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Kim, thank you for choosing Lithia Subaru of Oregon City! We are happy to meet you needs with kindness, patience and professionalism. Until next time, enjoy your new Subaru.

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