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Lithia Subaru of Oregon City

Oregon City, OR

4.6
2,769 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,769 reviews

February 02, 2022

Very receptive and pleasant to deal with. Thanks for making it so convenient and easy for me More

by GILANDSUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, we are happy to have helped make your service experience convenient and easy! If there is anything further we can do to help, please don't hesitate to reach out!

February 02, 2022

Very friendly, professional and polite. I like that they have signs indicating their staff is fully vaccinated. Makes me feel safer. More

by FERRISGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember who helped me.
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, thank you for sharing this feedback! We are pleased to know these effort made you feel safer during your visit here at Lithia Subaru of Oregon City. We hope to have you back for any future needs.

February 02, 2022

You do a complete job and if I mention something you fix it or tell me it’s okay More

by MAKIJE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, thank you for this short and sweet feedback. Our team is happy to address all of your concerns. We look forward to your next service here at Lithia Subaru of Oregon City.

February 02, 2022

Service department is very efficient and always keeps me i formed of needed service. Their waiting room is so clean and I love the dri js and snacks provided. More

by PAT.CURTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in service dept. Sorry do not know last name
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Pat, thank you for mentioning the comfort of our waiting room! We are pleased to know you have enjoyed the amenities available to you while you wait for your vehicle to be serviced.

February 02, 2022

Smooth process for the entire process. There was great communication all while navigating around a snow storm and delays in delivery. More

by Nate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Cook, Lea Jewell
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Nate, thank you for ordering your Subaru here at Lithia Subaru of Oregon City! We are happy to have kept you updated along the way and truly appreciate your patience given the storm. Until next time, enjoy!

February 02, 2022

The service personnel are always friendly and experienced. If there is a problem with the car they always explain it to me in words I can understand. I feel Lithia is always looking after me an More

by MGREDMONDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t have the information in the house but it was a young woman.
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, our team couldn't be happier to know you feel this way and we are honored to provide you with this level of service. Until your next visit here at Lithia Subaru of Oregon City, drive safe!

February 02, 2022

Lithia Subaru is always up to date on what we need for our two Subarus. They are good about letting us know what can wait until a later service and why other things need handled immediately. More

by DAVILAPETE021487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Aldworth
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, thank you for bringing both of your Subarus to Lithia Subaru of Oregon City for service! Our team is happy to provide you with transparent and pressure-free service updates. We look forward to your next visit with us.

February 02, 2022

Quick and friendly service department. Always easy to talk to and they answer every question. I know my Subie is in great and capable hands More

by SKI WGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, we are thrilled to know you always believe your Subaru is in great hand here at Lithia Subaru of Oregon City. Thank you for this great review.

February 02, 2022

Incompetent at diagnostics and poor communication. I will not put my trust in this dealership again. More

by RANNKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Fay
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Rannkb, I regret to learn you feel this way following our team’s recent diagnostics test on your vehicle. Should you wish, I would appreciate the opportunity to learn more about your experience and work towards earning back your confidence. Please reach out to me at the number below. Thank you, Christopher Aldworth Service Manager 503-656-0612

February 02, 2022

30K service done in an hour while I took a walk along the Clackamas River More

by CARS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Thank you for bringing your vehicle to Lithia Subaru of Oregon City. We are pleased to know you were able to enjoy your walk while we serviced your Subaru!

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