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Lithia Subaru of Oregon City

Oregon City, OR

Overview
Reviews
Vehicles
4.6
2,770 Reviews
Call Dealership (503) 344-1338
View Awards

1404 Main Street

Oregon City, OR

97045

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Showing 2,770 reviews

February 02, 2022

Rachael, Nolan, Steven, Danny, and Alberto are the best Express team I’ve experienced in decades. Drive on in and witness it yourself. Amazing service! More

by THOWARD6993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fay, David Meltzer, Trish Howard, Lea Jewell, Julia Grebe, Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine, Nick Bocarius
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Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Thank you for this kind review of our team members, Rachael, Nolan, Steven, Danny, and Alberto! We truly appreciate your business here at Lithia Subaru of Oregon City.

February 02, 2022

I really appreciate the prompt service. I had an appointment and when I arrived the bay was filled to capacity with cars but when I said I had a appointment I moved right to the top of the list. Th More

by JOYCE4432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dedra I think
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Joyce, thank you for scheduling an appointment! Our team is happy to have provided you with an efficient visit. We hope to have you back at Lithia Subaru of Oregon City again soon.

February 02, 2022

Danielle and Jodi are great! I've never had and issue and my work is completed on time! More

by thmf226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle, Jodi, Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Thank you for this review of our team members, Danielle and Jodi! We are pleased to know your service is always completed within the expected time-frame. Until next time, enjoy the road ahead.

February 02, 2022

The service staff are friendly and helpful especially during these difficult times. Thank you for you do More

by Robert Heth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Robert, I'm pleased to know you found our team to be helpful in addressing your concerns. Please don't hesitate to stop by Lithia Subaru of Oregon City for future needs.

February 02, 2022

Danielle and the tech who serviced my csr went above and beyond to ensure my needs where met More

by MARTINEZ_945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Martinez, it is a pleasure know our team went above and beyond to address all of your needs. We would like to thank you for choosing Lithia Subaru of Oregon City for your vehicles service.

February 02, 2022

Service was performed as expected all outstanding service issues taken care of. Staff were friendly and courteous More

by ruthwitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Ruth, the Oregon City Subaru team is happy to have addressed each issue with your vehicle and we would like to thank you for this great review!

February 02, 2022

They were very friendly and efficient. I appreciate the status reports and no pressure to hurry up and do things. More

by LEMMONS89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Cook
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, it was our pleasure to have provided you with a communicative and pressure free service experience. Until your next visit, drive safe!

February 02, 2022

The personnel are very helpful and nice people but it is hard and confusing to get into for service. More

by Wes
Recommend Dealer
Yes
Employees Worked With
Ms
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Wes, While i'm pleased to learn you have enjoyed working with our team, i'm sorry you have experienced difficulties in scheduling service. For future appointments please call our service team at: (888) 927-3571 or utilize our online scheduling tool at: https://www.oregoncitysubaru.com/service/service-appointment-request.htm

February 02, 2022

First visit I waited 3 hrs for an oil change because they didn’t have the correct filter, which I called in advance to make sure they had!!! Second visit they changed oil but were unable to reset electro More

by ForestMom
Recommend Dealer
No
Employees Worked With
Don’t remember their names
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Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi ForestMom, I would like to apologize for the inconvenience you have encountered during your previous visits. The opportunity to work towards earning back your business would be greatly appreciated. Please consider contacting me at the number below so that I may address your concerns in greater detail. I hope to hear from you soon, Christopher Aldworth Service Manager 503-656-0612

February 02, 2022

Easy to schedule. Prompt and reliable service. I was provided with an explanation of the service provided and given recommendations for future needs. More

by VICCI1620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Report | Print
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello Vicci, thank you for having your vehicle serviced here at Lithia Subaru of Oregon City. Our team is pleased to know you found the scheduling process to be easy, and we are happy to have provided you with a helpful update following your vehicles maintenance. Until your next visit, drive safe!

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