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Lithia Subaru of Oregon City
Oregon City, OR
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Drove 90 minutes for an appointment for a test drive with Brian Manning after repeated assurances the car was available. Brian was not there for the appointment. After waiting 30 minutes while they looked f Brian Manning after repeated assurances the car was available. Brian was not there for the appointment. After waiting 30 minutes while they looked for the car I was informed the car was being used as a loaner. There was no offer to drive anything else or any concern about the inconvenience. Russell Brown said he would be in touch first thing Monday but I was never contacted. Give your business to a dealer whose staff have some basic courtesy and a better ability to keep track of their cars. More
One of the best car buying experiences I’ve had. Brian was awesome, did not pressure the situation & was very about putting me in the right car for what my needs were. He & everyone else at the deal Brian was awesome, did not pressure the situation & was very about putting me in the right car for what my needs were. He & everyone else at the dealership have been very friendly, helpful & informative. Great experience all around! More
Worst customer service ever! I hate this Subaru! First time they left my car unattended with the keys in it. The second time they didn’t rotate the tires, I’m here now waiting, f I hate this Subaru! First time they left my car unattended with the keys in it. The second time they didn’t rotate the tires, I’m here now waiting, finally went to find someone, they tell me it’s a 3 hour wait, even though I called and was not told that. So stupid. More
Awesome service! Loved how easy the process was from start to finish. We knew what we wanted, but were given all the options for the best car for us. Thanks! We love Loved how easy the process was from start to finish. We knew what we wanted, but were given all the options for the best car for us. Thanks! We love our new Ascent! More
Quick and friendly service. We are young ourselves so having younger representatives to help us out was nice. Got to test drive right away. We are young ourselves so having younger representatives to help us out was nice. Got to test drive right away. More
I bought a car here, was about to test drive the moment I came, everyone treated us well and I love they everyone was young, Nygel is the individual who helped me and my process was fast. He was very kind an came, everyone treated us well and I love they everyone was young, Nygel is the individual who helped me and my process was fast. He was very kind and generous, he was very respectful. Again thank you. More
My boyfriend and I have bought 3 cars from here in 2 years and there’s a reason we keep coming back, everyone is truly awesome! From the initial browsing to going through financing, they all are very pe years and there’s a reason we keep coming back, everyone is truly awesome! From the initial browsing to going through financing, they all are very personable and kind. Nygel worked with us on our most recent purchase to get us in the car we had our eye on and he did just that, all via texting emails and finally stopping by the dealership, and it was all done within one day! Even as we were leaving the dealership in our new car we were talking with another salesperson, James, and even talking with him about our new car really felt like chatting with an old friend. Truly can’t say enough great things about Lithia Subaru! More
Seriously once in a lifetime opportunity shopping with Lithia! So happy I ended up buying from Alyssa. I will 100% come back to her for my future vehicles and will refer everyone I know to her. I am so gr Lithia! So happy I ended up buying from Alyssa. I will 100% come back to her for my future vehicles and will refer everyone I know to her. I am so grateful for all she did for me and the lifelong friendship that has blossomed :) More