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Lithia Subaru of Oregon City

Oregon City, OR

Overview
Reviews
Vehicles
4.6
2,770 Reviews
Call Dealership (503) 344-1338
View Awards

1404 Main Street

Oregon City, OR

97045

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Showing 2,770 reviews

February 08, 2022

They had the car I wanted,it took forever to buy it, and I paid more than the sticker price on the window More

by mamadready
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amber, Cory Fay, Andrea Cook, Samantha Boulet
Report | Print
Feb 09, 2022 -

Lithia Subaru of Oregon City responded

Hi Mamadready, While our team truly appreciates your business, I would like to offer my apologies for the wait time you experienced in purchasing your vehicle as this is never our intention. If you would like to discuss your concerns regarding the pricing of your vehicle in further detail, I would be happy to do so. Please consider reaching out to me directly at the number below. 503-723-2242 Cory Fay General Sales Manager

February 08, 2022

No stress, no pressure, quick, friendly process. Agent picked me up in Portland! Very happy all around. More

by meggan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fay, Geoff Eades, Brian Manning
Report | Print
Feb 09, 2022 -

Lithia Subaru of Oregon City responded

Hi Meggan, thank you for sharing your experience! Our team is happy to have made the trip to Portland to pick you up and we are pleased to know Brian, Geoff and Cory provided you with a pressure-free, quick and friendly experience. Until next time, enjoy!

February 08, 2022

Street entrance and exit a bit tricky though no fault of service department they actually handle it well. Hatch is giving us fits again we will be back soon. More

by 91KDRIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember but was a female
Report | Print
Feb 09, 2022 -

Lithia Subaru of Oregon City responded

Hello, thank you for this positive review and understanding! We are pleased to know you have found the way our team has managed traffic to be helpful and we look forward to assisting you with the concerns you have regarding you hatch.

February 07, 2022

People were nice and friendly. Service was great. I would recommend going to them without any hesitation More

by Greg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez
Report | Print
Feb 08, 2022 -

Lithia Subaru of Oregon City responded

Hi Greg, thank you for your willingness to recommend our team here at Lithia Subaru of Oregon City.

February 07, 2022

There were able to repair my tire on a busy Saturday. Wonderful service. I plan to return for maintenance services. More

by Fresa88
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez
Report | Print
Feb 08, 2022 -

Lithia Subaru of Oregon City responded

Thank you for bringing your vehicle to Lithia Subaru of Oregon City, Fresa. We are happy to have gotten you back on the road in a timely manner!

February 07, 2022

Service department excellent. Sales department sucks. My car lacks features that could help my disability. Brand 10 Lithia 0 More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember names
Report | Print
Feb 09, 2022 -

Lithia Subaru of Oregon City responded

Hi Margaret, I’m sorry to learn you are unhappy with your vehicle. When possible, I would appreciate the opportunity to speak with you and learn how our sales team might be able to assist you with this concern. 503-723-2242 Cory Fay General Sales Manager

Feb 09, 2022 -

Margaret responded

Every time I look at my car I am reminded of how I was bullied into leasing it. Part of the problem was my failure to recognize that with multiple sclerosis, afternoon fatigue compromises my decision making. I should gone home and returned in the morning. And I should have insisted that they show me more affordable models. I also forgot that if I accept a car right off the lot, the accessories are potluck. In this case I cannot find a button to open or close the trunk door (as I had, by chance, on my previous Forester). I am so short that I have to get up on my tiptoes to reach the slot in the door to pull it close. I wish I had kept the Forester.

February 07, 2022

Quick and easy express service. It took less than an hour for an oil change. More

by BYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Feb 08, 2022 -

Lithia Subaru of Oregon City responded

It was great having you here at Lithia Subaru of Oregon City for express service. Our team is happy to have completed your oil change quickly and we hope to have you back for any future maintenance needs.

February 07, 2022

The Moonroof has never functioned properly and I have given up on getting it repaired. The front brakes have been a problem also. I had to take the car to a different repair shop to get that fixed. The c More

by FLARPSWITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bocarius
Report | Print
Feb 09, 2022 -

Lithia Subaru of Oregon City responded

Hi Flarpswitch, It is regrettable to know of the issues you have experienced with your vehicle. When convenient for you, please give me a call at: 503-656-0612 as I would be happy to work with you towards a solution for your vehicles necessary maintenance. Christopher Aldworth Service Manager

February 06, 2022

Prompt service and good people. Easy to schedule service online or calling. Parking might be an issue. More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Report | Print
Feb 08, 2022 -

Lithia Subaru of Oregon City responded

Hi RJ, thank you for this honest feedback. I'm pleased to know you have always found our appointment scheduling options to be convenient. Until next time, drive safe.

February 06, 2022

I came in for oil change and tire rotation. Due to staff shortage, I thought it would take longer than usual. But, I was surprised by the quickness of your tech's. I appreciate the quality and professional More

by SMITH56ROB@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson
Report | Print
Feb 08, 2022 -

Lithia Subaru of Oregon City responded

Thank you for sharing this feedback. Our team is working diligently to ensure our customers receive timely service and I'm happy to know we were able to accomplish this during your visit. If there is anything further we can do to help with, give us a call!

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