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Lithia Subaru of Oregon City

Oregon City, OR

Overview
Reviews
Vehicles
4.7
2,772 Reviews
Call Dealership (503) 344-1338
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1404 Main Street

Oregon City, OR

97045

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Showing 2,772 reviews

February 23, 2022

Good service. We were well informed of the work to be done. We were amazed that the Forester only with 32,00 required $ 4,000 in repairs. More

by Ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Feb 23, 2022 -

Lithia Subaru of Oregon City responded

Hi Ivan, While i'm pleased to know you felt well informed regarding the repairs needed on your Subaru I regret to see there is still some confusions. If there is anything you feel our team can do to help clarify please don't hesitate to reach out. We are here to help.

Feb 23, 2022 -

Ivan responded

I do not believe there is any confusion. The service was good. We were well informed. The personal was courteous and helpful. My only comment that could be considered "as confusion" has to do with the car , not the service. Any car owner that has a car with little more than 30,000 miles and need a mejor, expensive repair to do in the car, would be disappointed with the car. On my 35 plus years of owning many cars, I had only one "lemon." A use Nissan truck. We bought the Forester new. Cheers and have a great day.

February 23, 2022

Great brisk service. Remembered to do everything I asked. Finished before the estimated time. Very happy. More

by CFIH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Harris
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Feb 23, 2022 -

Lithia Subaru of Oregon City responded

Hello, We are happy to have addressed each concern you had regarding your Subaru in a timely manner, and would like to thank you for taking the time to share this positive feedback. If there is anything we can do to help in the future, please give us a call!

February 23, 2022

They took great care of me and my car, found an issue with my brakes that I will be scheduling doon More

by CANDYK1
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
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Feb 23, 2022 -

Lithia Subaru of Oregon City responded

Hi Candy, we are happy to have taken great care of you and your Subaru. Thank you for choosing Lithia Subaru of Oregon City. We look forward to having you back for your brake service.

February 23, 2022

I took my car in for the 30k service. After picking up my car and driving it home, I parked it for the night. The following morning my car was making a heavy grinding noise when accelerat More

by MUSTANGKBQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Feb 25, 2022 -

Lithia Subaru of Oregon City responded

Hello, I’m sorry to learn our team was unable to diagnose the issue you are experiencing with your vehicle at the time of your visit. I can certainly understand the disappointment this must have caused you and would appreciate the opportunity to speak with you directly regarding the noise you have encountered. Please consider reaching out to me directly at 503-656-0612. Christopher Aldworth Service Manager

February 23, 2022

3 hours for express oil and car never touched! Told to leave and come back tomorrow. Also, price increased almost 20%. Inflation is 7%. More

by P.GRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown 1
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Feb 25, 2022 -

Lithia Subaru of Oregon City responded

Hello, it is unfortunate to learn our team was unable to service your vehicle due to the influx of customers at the time of your visit. I hope you can understand this is never the experience we set out to provide. Should you wish to discuss your visit further, I would be happy to speak with you and work towards a positive solution to the inconvenience this may have caused you. 503-656-0612 Christopher Aldworth Service Manager

February 23, 2022

They were honest and they were quick. They looked into the issue and brought the car back to me after fix…,no Issues More

by SCHUNDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddi Finch
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Feb 25, 2022 -

Lithia Subaru of Oregon City responded

Hello, our team is happy to have provided you with an honest and efficient experience. Thank you for choosing Lithia Subaru of Oregon City for service.

February 22, 2022

Professional, caring and vigilant. Since I bought the car on Nov. 2017 I was very pleased with the service and eve though I received so many offers to trade in my Subaru unfortunately More

by hilmihallaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson
Report | Print
Feb 23, 2022 -

Lithia Subaru of Oregon City responded

Hello, thank you for taking the time to share your experience with our team. We can certainly understand your desire to keep your Subaru and appreciate you considering our offer. We will now look forward to continuing to have you and your Subaru back for service in the years to come.

Feb 24, 2022 -

hilmihallaj responded

Thanks

February 22, 2022

Always friendly and courteous, the waiting room is clean and comfortable. Explanation of service is detailed and understandable. More

by CRBTEAPOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Report | Print
Feb 23, 2022 -

Lithia Subaru of Oregon City responded

It is always a pleasure having you in for service. Our team would like to thank you for sharing these kind comments. We are happy to know you have found our service updates to be helpful and we hope to have you back at Lithia Subaru of Oregon City for all your future maintenance needs.

February 22, 2022

I’ve been coming here since getting my ‘05 Outback. Everyone is always nice and knowledgeable. I’m always confident in the work performed. More

by GOTTLIEBBARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Falconer
Report | Print
Feb 23, 2022 -

Lithia Subaru of Oregon City responded

Hello, it has been a pleasure having you and our 2005 Subaru in for Service. We would like to thank you for taking the time to recommend our team. We hope to see you again soon!

February 21, 2022

Professional, courteous, knowledgeable, clean waiting area…..good, better great, super, excellent, stupendous, wonderful, enlighted, marvelous. More

by JLYNCH11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the gals name, but she worked outside checking cars in for service.
Report | Print
Feb 23, 2022 -

Lithia Subaru of Oregon City responded

Thank you for using these exceptional words to describe Lithia Subaru of Oregon City! Our team couldn't be happier to know you feel this way and we look forward to providing this same great level of care during your future visits.

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