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Lithia Subaru of Oregon City

Oregon City, OR

4.6
2,770 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,770 reviews

April 02, 2022

My car received a 60,000 mile maintenance check at a cost of $1066. It broke down a week later because the battery died. I expect Subaru to check my battery during a major maintenance check and tell me that More

by KOEHLERTWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jodie Chase
Apr 18, 2022 -

Lithia Subaru of Oregon City responded

Hello, Your business and feedback are sincerely appreciated. It is regrettable to learn of your concerns both with the car battery and the wipers. We value your trust in us to care for your vehicle, and I would like to apologize for your experience and speak with you about it further. When you have some time to talk, please contact me at the number below. Thank you, Christopher Aldworth Service Manager 503-656-0612

April 02, 2022

Lithia Subaru is a wonderful experience. They are knowledgeable and fast. Thanks for the superb service! More

by JPARKROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Apr 05, 2022 -

Lithia Subaru of Oregon City responded

Thanks for the awesome feedback! We're happy to hear our team was able to provide you with a superb service experience!

April 02, 2022

Always want to sell you things that your car doesn't need and really expensive More

by solis71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julia Grebe, Lawrence Harris
Apr 18, 2022 -

Lithia Subaru of Oregon City responded

Hello, We appreciate you bringing this matter to our attention. Your safety is our number one concern, and our service recommendations are made based on the needs of your vehicle. It is regrettable to hear you are unhappy with this practice, and I apologize for any frustrations you have been caused. Your satisfaction is important to us, and I would be more than happy to discuss your experience with you in greater detail. Please feel free to contact me at the number below. Christopher Aldworth Service Manager 503-656-0612

April 01, 2022

Buying a car from Lithia was a very straight forward and pleasant experience. The sales people were not pushy and even let us test drive the vehicle without them. One of the best car buying experiences I ha More

by FELICIA210
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Howard, Lea Jewell, Julia Grebe, Darrick Wilson, John Peragine
Apr 01, 2022 -

Lithia Subaru of Oregon City responded

Felicia, thanks so much for the wonderful review. We're so happy to hear that this was one of the best car buying experiences you've ever had!

March 31, 2022

We always receive great service here. Have been coming here for years. Also always professional staff, and work is done in a timely fashion. More

by AREAGONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peragine
Apr 01, 2022 -

Lithia Subaru of Oregon City responded

Hello, We always appreciate seeing our longtime customers are happy with our service. Thank you for continuing to trust Lithia Subaru of Oregon City with your business. Your compliments are sincerely enjoyed and we look forward to working with you through the future.

March 30, 2022

The folks were great! However, they did strip a lug nut on tire that I had to replace at my own cost. More

by MURCHILL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Harris
Apr 01, 2022 -

Lithia Subaru of Oregon City responded

Hello, Thank you for your feedback. We appreciate you choosing us to trust with your business. Please mention that lug nut to our team when you next visit.

March 30, 2022

Came in for express service and they were busy but was greeted quickly. Great service! More

by TRAILKAT2510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Apr 01, 2022 -

Lithia Subaru of Oregon City responded

Hello, We're happy to have helped care for your vehicle. Thank you for the thoughtful feedback of your Lithia Subaru of Oregon City express service experience. Please visit us again whenever we can be of help.

March 30, 2022

Danny, one of the service managers has always given me the best service and is why I keep coming back do you. We are on our 4 th Subaru More

by RVANZONNEVELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 01, 2022 -

Lithia Subaru of Oregon City responded

Hello, We love to see kind feedback from our longtime customers. Thank you for working with Danny and the Lithia of Subaru of Oregon City team. It's our pleasure to continue helping you with caring for your vehicles, and we look forward to many more visits down the road.

March 30, 2022

In May of 2015 on a trip to Central Oregon with friends I fell in love with a plasma green 2015 Subaru Crosstrek. I knew I had to drive one of my own so on our return I drove my 2003 VW Beetle Convertible t More

by LJMCDOWELL99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Cahill and A. Gastelum Galaviz
Apr 01, 2022 -

Lithia Subaru of Oregon City responded

Hello, Your kind and thoughtful feedback will broaden a lot of smiles here at Lithia Subaru of Oregon City. To us you, Joy and even Fiona are part of the family, and we're thrilled to continue caring for her. Thank you so much for continuing to visit us. We look forward to the many more years to come.

Apr 01, 2022 -

LJMCDOWELL99 responded

‘Tis a “Win Win” for all of us!

March 29, 2022

Always very professional and on time with well trained people. Dealership is very clean and well staffed More

by Schmidt6011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel service department
Mar 29, 2022 -

Lithia Subaru of Oregon City responded

Thank you for the five-star review! We appreciate your feedback.

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